How do I use Offer Passcodes? (2024)

FAQs

How to enter offer passcode Ticketmaster? ›

As you land on the concert presale page, a prompt should appear, asking for your presale code. This is your key to unlock the early tickets. Enter the code you've obtained, which could be from various sources like fan clubs, credit card benefits, or exclusive websites like Presale Code Finder.com.

Before the sale

If we've sent you a confirmation email that you've been randomly selected, we'll then send you a text message with an access code 12 and 24 hours before the presale. The message will include timing details, a link to where you can purchase your tickets and your access code.

If you are having trouble using a Ticketmaster code make sure to click the unlock button on the ticket master page. After you click the unlock button ad your code. After you have used the code you will see the code has been unblocked and you can redeem your discounted tickets.

Fan club presale codes are case sensitive, so be sure to enter your code exactly as it appears from the fan club! If you still get an incorrect code error, contact the fan club. Still having trouble getting tickets?

Join the fan club from the artist's official fan club site. As a club member, you'll get a unique presale code before the upcoming ticket presale starts. Some artists give fans the chance to buy tickets and a fan club membership together during their presales on Ticketmaster.com — so you won't need a presale code.

The queue acts as a virtual line so you can view the entire venue and pick the exact tickets you want to buy and uses advanced security measures to detect bots and monitor traffic. Tickets are always based on availability and demand. They're not guaranteed.

Some tickets are made available to a certain group of fans before the general public, usually to recognize those in fan clubs and customer loyalty programs. Not all events will have presales and getting access to one doesn't necessarily guarantee a fan a ticket. Certain venues may host presales.

How does Ticketmaster choose who gets a presale code? ›

Receive an Offer Code

Those who registered during the registration window and pass the Ticketmaster analysis will then be randomly selected to receive an offer code from Ticketmaster.

Presale tickets are those that are sold before tickets go on sale to the general public. These may come from a number of sources such as the band's fanclub, the promoter, the venue, a radio station, etc. Tickets from each source will have its own code because not all presale tickets are the same.

Overview. Fans may be required to enter an offer passcode (or password) to access exclusive ticket deals set aside for them by Ticketmaster clients. When a ticket deal requires a passcode, fans must enter a valid passcode to view and purchase tickets.

Make sure you click or tap Registration Presale or Fan Presale on the ticket selection page. Make sure the event is on sale. Access codes are sent out before the event goes on sale but won't work until the event is actually on sale. You must be signed in with the same email address you used to register.

By delivering a code directly to your email and mobile phone, we decrease the opportunity for suspicious users to create Ticketmaster accounts. Your account on Ticketmaster is not created until you verify both your email address and phone number.

Join the fan club from the artist's official fan club site. As a club member, you'll get a unique presale code before the upcoming ticket presale starts. Some artists give fans the chance to buy tickets and a fan club membership together during their presales on Ticketmaster.com — so you won't need a presale code.

To get an American Express offer code for Ticketmaster, find the 10-digit customer service phone number on the back of your eligible American Express Credit Card. This number, without hyphens, is your Amex Ticketmaster offer code.