How do I remove a shared mailbox? (2024)

FAQs

How do I remove a shared mailbox? ›

Go to the accounts section of settings, then tap on the shared mailbox account. Click on Delete Account to remove the shared mailbox from your mobile device. This will not impact any of the data in the shared mailbox.

The group of folders is associated with an email account. To remove the account click the file tab, and on the info tab, click Account settings. Select the email account and then click Remove.

At the bottom of the settings pop-out menu, click 'View all Outlook settings'. Make sure you are in the Email menu to the left of the pop-up window. Then click 'Automatic replies' on the secondary menu. Here you can switch on automatic replies, set time frames, and write internal and external automatic replies.

Select File > Account Settings > Account Settings. On the Email tab, select the Exchange account, then click Change > More Settings. On the Advanced tab, under Open these additional mailboxes, select the other person's mailbox and then select Remove.

How do I change my shared mailbox back to user mailbox? ›

In Outlook access the File tab > Manage Rules & Alerts. Go to the Email Rules tab and click Apply changes to this folder: to the shared mailbox account. Access the New Rule button and proceed with the appropriate rule criteria.

Some examples of customer service auto-replies include: “We received your email and will get back to you as soon as possible.” “Your support request has been received. We value your experience and will be in touch as soon as possible.”

After the account setup process completes, the shared mailbox will display in your account list in Outlook for iOS or Outlook for Android. To remove a shared mailbox, go to Settings > Accounts. Then tap on the shared mailbox and select Delete Account.