How do I pay in a cheque if I'm self-isolating? (2024)

If you are self-isolating or unable to make a journey to our branches/ post office as a result of coronavirus you can pay a cheque into your account via the mobile app or by sending it to us via post if it meets the following criteria

• Cheques will only be accepted with a paying-in slip
• Cash must not be sent, it will not be processed and there will be no way to return it to you
• You’ll need a paying in slip, which you’ll find either in your paying in book, or at the back of your cheque book.
• You can’t request that a cheque is paid to multiple accounts, we will only accept; 1 cheque with 1 paying-in slip or multiple cheques with 1 paying-in slip
• Cheques will be processed within 5 working days of receipt
• The cheque(s) is in pounds sterling.

If you want to send a foreign cheque:

• Cheques will only be accepted with a paying-in slip
• Cheques will be physically sent to the foreign bank for processing and it can take up to 12 weeks for funds to be received

If you are happy to do so you can send your cheque and paying in slip to:

NatWest
CPU
PO Box 21
41 The Drapery
Northampton
NN1 2EY

Full postage must be paid.

Please note: Customers paying any bills by post should continue to use the address advised by the company and not the above address.

This service is available for NatWest, Royal Bank, Ulster Bank, Holts, Drummonds and Child & Co customers