How Commissions Work (2024)

1. Hover over the user icon and select Account Settings
2. Click (1.) the Spoondollars tab and (2.) the sub-section Redemption Details
3. Enter your password into the field and (3.) click Continue.
4. Select the option to redeem Spoondollars to your PayPal account
5. Enter your PayPal email address
6. Click the Update Redemption Details button

You can learn more about PayPal on their website.

Tax information is required if you plan on selling designs on Spoonflower. You can find out more about that in Income Tax Documentation for Verified Sellers: FAQ

If you are not a US citizen or in a country with a US tax treaty, a portion of your Spoondollar account page will reflect any withholdings:

Yearly Taxes Withheld are taxes that have already been rendered to the IRS and cannot be recovered. Pending Withholdings will be sent to the IRS by the next payout date, though if you are in the US or a country with a US tax treaty, you can complete the tax information to prevent future withholdings.

All artists who have designs available for sale in the Spoonflower Marketplace are eligible to receive bonus commissions whenever the thresholds are met. The artist does not need to do anything to receive this bonuses. They are automatically awarded.

When you are logged in to your account, you can review your Spoondollars balance by going into your Account Settings and clicking on the Spoondollars tab. You will then notice three sub-sections that link to information about Your Spoondollars - described in detail below, Your Statements - to see annual summaries from previous years, and Redemption Details - to set up your PayPal account. These three sections are highlighted in the image below. You will also notice a variety of grey, encircled question marks on this page. These can be clicked for additional explanation about that content in this Spoondollars tab.

A: Your Spoondollars

• Available Balance: This is the grand total of Spoondollars currently in your account, including earned commissions, refunds for orders, design challenge winnings, giveaways and other in-house credits. This balance is available to use for purchases on the Spoonflower site immediately.
• Earned Commissions: These are the commissions earned from sales of your designs. They are immediately available for use on the site, with no waiting period, and can be paid out to PayPal if you choose. On payout day, your payout will include all commissions earned up until the time of payout.
• Other Credits: These are any refunds, gift certificate balances, challenge or giveaway prizes that you can use to make purchases on Spoonflower. These credits cannot be paid out to PayPal.
• Next payout: This is the date of the next bi-weekly payout for artists who have selected for earnings to be transferred to PayPal.

B: Commission Bonus

• Total commissions: The amount of commissions you've earned during the current calendar month. This includes any commissions you have already been paid out for (but does not include any bonus commissions).
• Eligibility lets you know if you have met one of the bonus thresholds.
• Additional amount needed: The amount of commissions needed by the end of the month to meet the next bonus threshold.
• Next bonus commission date: The date in the next month when any applicable commission bonuses will be calculated and added to your Spoondollar account balance. Those bonuses will become available for payout on the next bi-weekly payout date after the 8th of the month. Once you have earned a bonus, you will also be able to view your past bonus history.

C: Spoondollar History

• A listing of transactions for the last three months, in reverse order with most recent first. You can view different months by changing the range in the date boxes to the right.
• Transaction lines are alternately highlighted and include the date of the transaction, its description, whether it was a debit or a credit, and a running total of your current account balance.
• All Spoondollar transactions are included in the ledger, including sales, cancellations, any personal orders that have been refunded, challenge winnings, gift certificates, and Spoondollar payouts. As such, the running balance includes both commissions that can be paid out, and other credits that cannot.

If an order is canceled or returned, a debit will show in your account for that amount -- much as it would in a bank account when funds were deducted. Debits for returns or cancellations are not bound by the current month. This means that an order placed in May might be returned in June and will show on your June balance as a debit. Original transaction details will be included in the return so you can square the amounts with the original purchase through your Spoondollar history in Account Settings.

With the advent of Fill-A-Yard™ and the ability for customers to place fractional amounts of multiple designs onto one yard of fabric, we realized that we needed to carry commissions payments out to five decimal places. This allows us to ensure that artists will receive as precise a commission as we can calculate, including fractional cents when appropriate. While these fractional cents cannot be paid out via PayPal or used as Spoondollars, they will remain in your balance. Once the amount of fractional cents rolls to the next full cent, it can be spent on the site or included in your next payout.