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Define your objectives
2
Research your audience
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Evaluate your candidates
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4
Train your spokesperson
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Measure your results
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Here’s what else to consider
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A spokesperson is a key element of any publicity campaign, as they represent your brand, message, and values to the public. However, choosing the right person for the role can be challenging, as you need to consider various factors such as credibility, relevance, likability, and diversity. In this article, you will learn how to select the ideal spokesperson for a publicity campaign using a strategic communications approach.
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1 Define your objectives
Before you start looking for potential spokespersons, you need to define your objectives for the publicity campaign. What are you trying to achieve? Who are you trying to reach? How do you want to position your brand? These questions will help you narrow down your options and align your spokesperson with your goals. For example, if you want to raise awareness about a social issue, you might look for someone who has personal experience or expertise on the topic. If you want to promote a new product, you might look for someone who has a strong connection or influence with your target market.
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- Alison McHarg MSc PR Communications, marketing, media, PR and stakeholder strategy
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Always consider what your tone of voice means for the spokesperson and how their vibe fits.If your TOV is lighthearted, then the spokesperson's personality should fit that.Likewise, the objectives should reflect this - the company's brand and DNA will only resonate authentically if they match the campaign. You can still deliver 'serious' activity; it's the methods you use that will dictate success eg use animation and fun to get the message across with the spokesperson in on the act.
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2 Research your audience
Once you have your objectives clear, you need to research your audience and understand their preferences, needs, values, and expectations. This will help you find a spokesperson who can resonate with them and persuade them to take action. You can use various methods to gather data about your audience, such as surveys, interviews, focus groups, social media analysis, or online reviews. You can also look at your competitors and see who they are using as spokespersons and how they are performing. You want to find a spokesperson who can stand out from the crowd and appeal to your audience's emotions, logic, and ethics.
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3 Evaluate your candidates
After completing your research, you should evaluate your candidates and compare them based on various criteria. Credibility is important; consider their trustworthiness, knowledge, and authority. Relevance is also a factor; think about the candidate's personal or professional ties to your brand, product, or issue. Additionally, you should consider their likability, charisma, and relatability. Diversity should be taken into account as well; does the candidate reflect the diversity of your audience and society? Finally, assess their availability for the publicity campaign, taking into account any scheduling, contractual, or financial constraints. To make a decision, you can use a scoring system or a ranking system to rate your candidates and select the best one for your publicity campaign.
4 Train your spokesperson
Once you have selected your spokesperson, you need to train them and prepare them for the publicity campaign. You need to communicate your objectives, expectations, and guidelines clearly and ensure that they understand your brand, message, and values. You also need to provide them with the necessary tools and resources, such as scripts, talking points, media kits, or coaching sessions. You need to monitor their performance and feedback and make any adjustments or improvements as needed. You want to ensure that your spokesperson is confident, consistent, and effective in delivering your publicity campaign.
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5 Measure your results
Finally, you need to measure your results and evaluate the impact of your spokesperson on your publicity campaign. To do this, you need to set key performance indicators (KPIs) and metrics. These include reach, which is how many people your spokesperson reached through different channels; engagement, which is how many people interacted with your spokesperson's content; conversion, which is how many people took action; and satisfaction, which is how satisfied audiences and stakeholders were with the performance. To collect and analyze these metrics, you can use surveys, analytics, reports, or case studies. Additionally, you can compare your results with objectives and competitors to identify strengths, weaknesses, opportunities, and threats. This information can be used to improve your publicity campaign and spokesperson selection process in the future.
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6 Here’s what else to consider
This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?
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