FAQs
You may transfer funds from a bank account; you may transfer funds from one MyVanilla Card account to another via the MyVanilla website (www.myvanillacard.com); or you can transfer funds from one card to another by calling Customer Care at 1-855-686-9513. Please note that for the latter, you will be charged $4.95.
How to transfer money to vanilla card? ›
Two Easy Ways to Load Funds
Bring your funds to a location near you to purchase a Vanilla Reload* found in the Reloadable Prepaid Card section of the display. Load your prepaid card or online account using the secure PIN on the back of the Vanilla Reload by calling 1-877-429-8140 or by visiting VanillaReload.com.
Can you transfer money from one prepaid card to another? ›
Reloadable Prepaid Cards give you complete flexibility. Add funds with cash, card-to-card transfer, mobile deposit, direct deposit and bank transfers.
Why is my Vanilla gift card getting declined? ›
Why is my Vanilla gift card being declined? The main reason why your Vanilla gift card may be declined is that it is yet to be activated. Follow the processes discussed earlier to activate your gift card. Alternatively, locate the customer support line on your gift card and contact them to process it for you.
Can you put a vanilla Visa card on Venmo? ›
On your Venmo app, go to the menu bar and select “Manage Balance” Then click on “Add money” from the displayed options. Enter the amount from the gift card into the provided text field. Click the “Done” button to confirm the transfer and ensure your Vanilla gift card is the payment method.
Can you combine vanilla visa gift card balances? ›
If you're juggling several Visa gift cards with varying balances, you can consolidate them into a single, more manageable proportion by transferring the balance from one gift card to another. Utilize the website or phone number on your card's back for a seamless consolidation process.
Can gift card balances be transferred? ›
Yes, you can move money from certain gift cards directly into your bank account, if allowed. Depending on the gift card terms, you will more than likely need to move the money from the gift card to a third-party service like PayPal or Venmo, which links to your bank account and can be transferred from there.
How can I transfer money from one card to another card? ›
Some common ways to request a balance transfer:
- Online. Generally, you can log onto your account and request a balance transfer through the issuer's online portal. ...
- Phone. You can call your issuer to request a balance transfer.
Supported Cards with Cash App
Cash App supports debit and credit cards from Visa, MasterCard, American Express, and Discover. Most prepaid cards are also supported. ATM cards, Paypal, and business debit cards are not supported at this time.
Can I combine 2 prepaid cards? ›
There are online wallet apps designed to manage gift cards. They can help you keep track of balances and allow you to consolidate balances from multiple Visa gift cards into one account or digital card within the app. For example, Apple Wallet / Google Pay.
The main limitation is that Vanilla gift cards cannot be used for cash withdrawals at ATMs or as a form of payment for bills and other recurring expenses. This is because the card is not linked to a bank account and does not have a set credit limit.
How do I get my vanilla gift card to work? ›
To activate a physical Vanilla gift card, visit balance.vanillagift.com or call the toll-free number that's located on the back of your card: 1-833-322-6760. You'll need to enter the 16-digit card number, expiration date, and CVV for both of these methods.
Why can't i use Vanilla gift card on Amazon? ›
Visa Gift Cards are slightly different from regular debit and credit cards. To use a Vanilla Visa Gift Card on Amazon, you must register a Visa Gift Card with Amazon and attach a billing address, which is essential to process the payment.
How do I add money to a Visa gift card? ›
Can I add money to a Visa Gift card? No. A Visa Gift card can't be reloaded with additional funds. If you're interested in a Visa card that can be reloaded, visit the Visa Prepaid card page.
Can you add money to a gift card? ›
Take the gift card to a cashier, customer service desk, or the equivalent. Have a form of payment (cash, credit card, etc.) ready for the amount that you would like added to the gift card. Give the gift card to the cashier or customer service agent and tell him or her that you would like to reload the card.
How do you reload a Visa Prepaid card? ›
You can fund the reloadable Visa Prepaid card through a variety of ways, such as through direct deposit or with cash at a participating retail location. It is accepted anywhere that Visa Debit cards are accepted. And you don't have to worry about overdraft fees since your spend cannot exceed the balance on your card.
