The most important information in a situation like yours, thelast estimated delivery date, appears to be missing from your message.
The MBG offers good protection for the buyer if/when a situation goes wrong. Once a delivery is at least 24 hours late, but less than 30 days, the buyer can open an item not received case. The seller has no way to "update the shipping into". He can look at the tracking just like you can look at the tracking.
No need to contact anyone. So, if you don't mind my asking, what is the last estimated delivery date for your purchase
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