FAQs
How do I reach Google Pay support? ›
Call the Google Pay India customer care number
You can call our customer care number toll free at: 1-800-419-0157. Our phone support is available in 5 languages (Hindi, English, Tamil, Telugu, and Kannada).
You may obtain information about your Google Wallet Balance by calling 1-855-492-5538. This information, along with a sixty (60) day history of Card Account transactions, is also available online at wallet.google.com. You will not automatically receive paper statements.
Does Google have 24hr customer service? ›The support service of your Google Cloud organization, such as Enhanced Support or Premium Support. Your service determines whether case support is available 24 hours a day, 7 days a week (24/7). Otherwise, Customer Care is available during Hours of Operation or Business Days.
Does Google have live chat support? ›If you experience any trouble connecting with the official Google support team via phone call, you can immediately switch to another mode: getting in touch with the live chat. You can send all your concerns via the live chat as you have to describe the issues in a detailed manner and the official will fix the same.
How do I report a problem with Google Pay? ›Option 1 - Call Google Pay India Support number: Customers can reach the Customer Care number toll free at 1-800-419-0157. Option 2 - In-app support: Customers have an option to initiate chat support for all Complaints. Customers have an option to submit in-app ticket(s) for certain Complaints.
Can Google Pay refund money? ›Return something you bought online with Google Pay
If you used Google Pay to buy something from a non-Google website or app, contact the merchant's customer support team. Refunds are deposited to your linked bank account.
Google Wallet allows consumers to hold a wallet balance, send and receive money from friends in the United States, and use a plastic card in stores and online. Google Pay allows users to tap and pay in stores and use/redeem loyalty cards, gift cards, and offers in store.
Why is my Google payment not going through? ›Check to find if your payment method is up to date. If it isn't, update it in the Payments center, then try your purchase again. Make sure you have enough money in your account for the purchase. If you're still having issues, contact your bank to find if there's a problem with your account.
Does Google have a live chat support? ›If you experience any trouble connecting with the official Google support team via phone call, you can immediately switch to another mode: getting in touch with the live chat. You can send all your concerns via the live chat as you have to describe the issues in a detailed manner and the official will fix the same.
How do I contact Google support for account recovery? ›For your security, you can't call Google for help to sign into your account. We don't work with any service that claims to provide account or password support. Do not give out your passwords or verification codes.
Why doesn t my phone support Google Pay? ›
Any Android device on version 9.0 or higher, that has near field communication or 'NFC' technology, is compatible with Google Pay. By choosing 'Settings' then 'Connections' on your Android device, you can check if you have an 'NFC and contactless payments' option.