Gaining a competitive advantage | Business Queensland (2024)

Successful businesses have strong competitive advantages. Competitive advantages include the attributes of your product or service which competitors find difficult to copy. For example, the quality of your staff: their skills, attitudes and relationships with customers; and the innovative features that constitute the intellectual property of the business.

There are 4basic approaches to gaining a competitive advantage which can be applied to most types of innovations. These are:

  • become the low-cost supplier
  • develop differentiated, innovative products and services
  • target a niche: geography, industry, product/service
  • employ differentiated business methods and approaches.

To successfully differentiate your product, service or business model, it must be:

  • important – deliver a valued benefit to a large proportion of buyers
  • distinctive – offered only by your business or very different from other businesses
  • superior – the offer must be better than any other technologies or processes which provide the same benefit
  • communicable – customers must see the benefit and communicate it to others easily
  • protected – the difference must not be easily copied by competitors
  • affordable – the customer must be able to afford the benefit
  • profitable – the business must benefit from introducing the benefit.

Also consider...

  • Last reviewed: 25 Jul 2019
  • Last updated: 30 Aug 2022
Gaining a competitive advantage | Business Queensland (2024)

FAQs

How can a business gain competitive advantage? ›

These are: become the low-cost supplier. develop differentiated, innovative products and services. target a niche: geography, industry, product/service.

How do you answer what is your competitive advantage? ›

There are a number of ways to create a competitive advantage. One is to offer a unique product or service that is not available from any other company. Another is to offer a lower price than your competitors. Still another way to create a competitive advantage is to offer superior customer service.

What could be a competitive advantage in a business ____________________? ›

A company's competitive advantage is the way it excels compared to its rivals. This advantage may be through cost leadership, differentiation, or focus.

What is an example of a competitive advantage in business? ›

Competitive Advantage in the Marketplace

Apple: Apple uses a differentiation strategy to appeal to its consumer base. It provides iconic designs, innovative technologies, and, therefore, highly sought-after products; this ensures that consumers are willing to pay a premium for Apple devices.

What are the 4 competitive strategies? ›

Porter's four competitive strategies are cost leadership, differentiation, cost focus, and differentiation focus strategies.

What are the 4 competitive advantages? ›

The four primary methods of gaining a competitive advantage are cost leadership, differentiation, defensive strategies and strategic alliances.

What makes a competitive advantage? ›

Understanding Competitive Advantage

Competitive advantage refers to any characteristic that allows a company to outperform its rivals. This can be achieved through several means, such as offering lower prices, providing superior quality, innovating new products, or delivering exceptional customer service.

What is a competitive advantage and how can a business protect it? ›

A competitive advantage is an advantage over competitors gained by offering consumers greater value, either by means of lower prices or by providing greater benefits and service that justifies higher prices.

What does it mean to gain competitive advantage? ›

Competitive advantage is the favorable position an organization seeks to be more profitable than its rivals. To gain and maintain a competitive advantage, an organization must demonstrate a greater comparative or differential value than its competitors and convey that information to its desired target market.

What are the 7 competitive advantages? ›

Seven Attributes of a Sustainable Competitive Advantage

1) Cost advantage 2) Value-added advantage 3) Focus advantage 4) Speed advantage 5) Maneuverability advantage Page 2 2 The culmination of building advantages is a set of sustainable competitive advantages (SCAs) for the business.

What are the six factors of competitive advantage in business? ›

The six factors of competitive advantage are: Price, location, quality, selection, speed, turnaround and service.

How can businesses gain a competitive advantage with data? ›

Big data can help businesses cut down their outgoings. From analysing energy usage to evaluating the effectiveness of staff working patterns, data collected by companies can help them identify where they can make cost savings without having a negative impact on business operations.

How can a company gain a competitive advantage by having higher productivity than its competitors have? ›

Greater productivity means better growth potential

Saving money and resources on producing your output can mean a greater budget to market to new customers, trial new products or offerings, or upgrade your assets. This allows you to grow your business while still producing your core offering uninterrupted.

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