FAQs
Be sure that you are looking in the correct wallet where the funds were sent. You have sent the funds to a different wallet by mistake. As bitcoin transactions are not reversible, you will need to reach out to the recipient to ask them to return the funds. You have sent Bitcoin to a Bitcoin Cash wallet or vice-versa.
Why is my blockchain balance not showing up? ›
My crypto does not appear in my balance? A missing cryptocurrency in your balance could be due to pending transactions, wallet synchronization delays, or technical issues. If your crypto is missing or you have further concerns, contact us here.
What does Bitcoin the selected account does not have enough funds to perform this transaction? ›
This error means that the funds available in your wallet are lower than the recommended bitcoin miner fee level for getting a transaction added to the Bitcoin blockchain ("confirmed"). You still have access to your money, but it is not possible with your current settings to send the funds to another bitcoin address.
Why isn't Bitcoin showing in my wallet? ›
Either the sending wallet didn't send the bitcoin. Or you sent to a wrong Wallet address or you sent to a wallet address that is not BITCOIN WALLET ADDRESS. Or you sent with a very low miner fee.
Why is my transaction not showing up? ›
Delays are often caused by your and the seller's banks operating on slightly different time frames, or by minor technical issues which are almost always quickly dealt with. Banks call these types of instant transactions 'memo posts' or 'pending' transactions.
Is Bitcoin having issues today? ›
There is no ongoing event on the Bitcoin network.
Why is blockchain holding my funds? ›
For now, we've implemented a hold period of up to 3 days for card orders and 7 days for ACH and Open Banking deposits and orders. This is designed to protect you, your funds, and our funds from fraud. It's a common practice in the digital asset space, prioritizing security.
Why is my blockchain transaction not confirmed? ›
If you just sent the transaction and it shows as not confirmed and pending, then it is normal. It takes some time for the transactions to get confirmed on the blockchain and depending on the fees you selected, it may take from 1 minute to several hours.
How can I recover my money from blockchain? ›
If you haven't made a wallet backup yet, you will be prompted to do so during your first Blockchain.com Account withdrawal. Your 12-word Secret Private Key Recovery Phrase will allow you to recover your funds if you ever lose access to your wallet.
Why does my Bitcoin transaction keep failing? ›
The most prevalent cause of transaction rejection is utilizing an insufficient fee or omitting the fee entirely. During periods of network congestion, low fees become more likely to hinder successful transaction completion.
As it grew in popularity, Bitcoin became cumbersome, slow, and expensive to use. It takes about 10 minutes to validate most transactions using the cryptocurrency and the transaction fee has been at a median of about $20 this year. Bitcoin's unstable value has also made it an unviable medium of exchange.
How do I clear a stuck Bitcoin transaction? ›
If a Bitcoin transaction is stuck, you can try waiting, checking the transaction status and fee, and using techniques like replace-by-fee or child-pays-for-parent to accelerate it. You may also consider using a third-party service or canceling and replacing the transaction with a higher fee.
Why is my balance not showing on blockchain? ›
Sometimes, Bitcoins on the blockchain may not show up in a wallet due to synchronization issues, incorrect wallet addresses, pending transactions, network forks, or technical glitches. It's best to check synchronization, verify the address, and monitor transaction status.
How do I refresh my Bitcoin wallet? ›
How do I Refresh or Fix My Wallet if it is showing the Wrong Balance and/or Transaction History?
- Choose Transaction History near the bottom of the Wallet Settings page.
- Choose Clear Cache.
- After clearing the wallet's cache, we recommend scanning that wallet's addresses for funds.
How long does it take for Bitcoin to show up in wallet? ›
Bitcoin's transaction times can vary greatly, ranging anywhere from ten minutes to one day. However, it will usually take between thirty minutes and two hours to complete the process. It is worth keeping in mind that the average transaction time tends to be around one hour.
How long does it take for a Bitcoin transaction to happen? ›
Bitcoin's transaction times can vary greatly, ranging anywhere from ten minutes to one day. However, it will usually take between thirty minutes and two hours to complete the process. It is worth keeping in mind that the average transaction time tends to be around one hour.
How do I know if a Bitcoin transaction went through? ›
How To Confirm A Bitcoin Transaction
- Step 1: Find Your Transaction ID. Every Bitcoin Transaction has a Transaction ID or TXID which is usually displayed to you after the transaction has been broadcast. ...
- Step 2: Open A Block Explorer & Enter Your Transaction ID. ...
- Step 3: Check Confirmations.
Why is my Bitcoin transaction taking so long? ›
Sometimes there's a high volume of digital currency being sent globally, and there are more transactions than there is space available in each new block to include the transaction. High demand for block space can delay your send.
Can a Bitcoin transaction get stuck? ›
If you set your custom fee too low or there is a sudden spike in network fees, your transaction might get stuck pending. If this happens, you can accelerate the transaction with either replace-by-fee (RBF) or a child-pays-for-parent (CPFP) transaction.