Fuliza M-Pesa FAQs: Your Questions Answered (2024)

This is a service that allows M-PESA customers to complete their M-PESA transactions when they have insufficient funds in their M-PESA account.

You need to be an M-PESA registered customers with an active Safaricom line. Dial *234# and select Fuliza M-PESA to opt in.

Every M-PESA registered line will be treated as a different account. Each mobile number will qualify for Fuliza M-PESA and will be awarded a limit. This limit will be reviewed every 3 months depending on your usage.

Dial *234# and Select Fuliza M-PESA to check your limit, balance, mini statement and opt out option. Every time you transact using Fuliza, you will receive an sms with the outstanding Fuliza amount.

You can use it as many times as needed as long as you are within the allocated Fuliza M-PESA limit.

Lipa Na M-PESA: Buy goods and Paybill as well as Send money.

All you need to do is transact normally on M-PESA and if you have insufficient funds, Fuliza M-PESA will cover the shortfall.

Continue using Safaricom and M-PESA services frequently and repay Fuliza M-PESA on time by toping up your M-PESA account.

Yes. You can withdraw funds from an M-PESA agent using Fuliza M-PESA.

Tariff Band

Old Daily Maintenance Fee

New Daily Maintenance Fee

1-100

0.00

0.00

101-500

5.00

Free for first 3 days 2.50 after

501-1000

10.00

Free for first 3 days 5.00 after

1001-1500

20.00

18.00

1501-2500

25.00

20.00

2501-70000

30.00

25.00

The discounted tariff will take effect from 1st of October 2022.

All Fuliza customers who have opted-in and have a positive limit, with no outstanding balance.

You will pay the current daily maintenance fees on your outstanding balance. The new restructured price will take effect once you clear your balance.

Dial *234# to know your outstanding balance.

Keep transacting on M-Pesa and ensure you repay all your loans on time.

Any funds received or deposited in your M-PESA account will automatically be used to clear your outstanding Fuliza M-PESA.

M-PESA limits apply as below;

  • Transaction limits 1- 70,000/=

M-PESA reversal process applies as long as the recipient has not utilized the funds. You can also initiate reversal by sending the M-PESA SMS to 456
NB: Transactional charges will not the reversed.

No. This is a continuous overdraft service that allows you to complete M-PESA transactions when you have insufficient funds.

You will not have access to your Fuliza M-PESA limit if you have any unpaid balance after day 30. This will however be restored on full repayment of your Fuliza balance.

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Fuliza M-Pesa FAQs: Your Questions Answered (2024)

FAQs

How to increase fuliza limit to 70000? ›

To grow Fuliza limit, you need to continue using Safaricom and M-PESA services and repay your Fuliza M-PESA facility on time by toping up your M-PESA account. Customers on our network for less than 6 months will have a ZERO LIMIT.

Can Fuliza be withdrawn from M-PESA? ›

Yes. You can withdraw funds from an M-PESA agent using Fuliza M-PESA.

How do I borrow money from Fuliza? ›

Fuliza is an M-Pesa service that allows you to overdraw on your M-Pesa account when you have insufficient funds to complete a transaction. Customers can activate the service by dialing *234# and selecting Fuliza M-Pesa. What is Fuliza M-PESA?

Can Fuliza blacklist you? ›

Failure to settle the Fuliza amount utilized in 120 days will lead to CRB listing. Failure to settle the Fuliza amount utilized in good time can affect your chances of accessing other credit services within Kenya.

How do I reset my Fuliza limit? ›

Request a limit increase
  1. Make sure you are a frequent user of MPesa and Fuliza services and you repay your Fuliza loan on time Also, confirm you have no withstanding Fuliza balance.
  2. Next, dial *234# on your MPesa registered line.
  3. Select Fuliza M-PESA.
  4. Select Opt-Out.
  5. Dial *234# again and select Opt-In instead.

Can I get a loan with my M-PESA statement? ›

We are licensed to provide digital credit by the Central Bank Of Kenya. m-pesa statement? We use your statement to score you for a loan, determine your inflows and outflows and to analyse your spending patterns. Without your mpesa statement we cannot provide you a credit limit nor verify you.

How to apply for emergency loans in Kenya via M-PESA? ›

Here's a step-by-step guide on how to apply for emergency KCB MPESA loans:
  1. Access M-PESA Menu. Begin by accessing the M-PESA menu on your mobile phone. ...
  2. Select Loans & Savings. ...
  3. Choose KCB M-PESA. ...
  4. Select Loans on the MPESA Menu. ...
  5. Request Loan. ...
  6. Enter Amount. ...
  7. Enter M-PESA PIN & Submit. ...
  8. Loans Deposit to MPESA account.
Mar 7, 2024

Can I fuliza to a till number? ›

Fuliza ya Biashara will apply when making transactions from a Lipa Na M-PESA Business Till to other Till Numbers and PayBill Numbers, when sending money to an individual, and when withdrawing to the nominated number or at an Agent. The service will advance an overdraft of up to KSh.

What happens if you don't pay Fuliza? ›

We may terminate our relationship with you and suspend your access to the Service if you fail to repay the Facility in full together with any outstanding Interest and Fees within the Facility Term.

How much can M-PESA hold? ›

500,000. Nairobi, Kenya – 14th August 2023 … Safaricom (NSE: SCOM) is set to increase M-PESA account limits to KSh. 500,000 following approval from the Central Bank of Kenya.

How to buy credit using Fuliza? ›

Fuliza na Paybill 220220 and get your airtime fast and easy. - Go to the M-pesa Menu - Select Pay Bill - Enter Business No. 220220 - Enter Account No. SAFCXXXXXX (Where XXXXXX is your Safaricom Mobile number) - Enter the Amount - Enter your M-Pesa PIN then send.

Can you be jailed for debt in Kenya? ›

No imprisonment under this section shall operate as a satisfaction, or extinguishment of any debt, or deprive any person of any right to levy execution under section 11 of this Act against the property or debts of the person imprisoned in the same manner as if such imprisonment had not taken place. [Act No.

What happens when one defaults Fuliza? ›

M-Pesa users who default on their Fuliza loans will have access to their funds in M-Shwari and KCB M-Pesa accounts blocked or used to settle their outstanding balances.

What has happened to Fuliza? ›

Did you know that FULIZA dropped in customer base from 8.1 million to 7.1 million in the financial year ending March 2024? Safaricom's Fuliza overdraft program had a million users unsubscribing in 2023, as per the business's most recent financial reports.

key facts document - NCBA BankNCBAhttps://ke.ncbagroup.com ›

The Fuliza Key Facts Document seeks to inform the consumer of the eligibility, key benefits, risks and terms of the Fuliza product, which is offered by Safarico...
Fuliza is a continuous overdraft financial service. It enables M-PESA users to complete transactions even with insufficient funds in their M-PESA accounts. You ...
As an overdraft service, Fuliza allows you to complete an MPESA transaction (which could be anything from paying a bill to sending money) without having the fun...

How to restore mshwari limit? ›

Strategies for Loan Growth
  1. Save More: Regular savings lead to increased eligibility. ...
  2. Transact Frequently: Use M-Pesa actively. ...
  3. Timely Repayments: Repay loans promptly. ...
  4. Keep Your Line Active: An active M-Pesa line is crucial for eligibility.
  5. Financial Discipline: Balance loans and savings wisely.
Mar 4, 2024

Why is my KCB M-PESA loan limit 0? ›

Customers who are not more than 6 months old on M-PESA will be assigned a KCB M-PESA loan limit of zero.

Is it possible to pay mshwari loan for another number? ›

Can you pay a loan on behalf of another person? You can send money to their M-PESA account and they can pay the loan.

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