Freight broker tips: Avoiding burnout in sales - SONAR (2024)

Enjoy the daily grind

The best athletes are the ones who are the first to practice and the last to leave. Practice makes perfect in every facet of life. Freight brokers who love the daily grind of moving freight are the ones who will be the most successful. Working the process and learning new skills day in and day out is how you can start thoroughly enjoying all of the highs and lows. It is key to avoiding burnout.

In freight, the sales process includes sourcing leads, prospecting, following up, hearing “no” almost 100% of the time, and retaining customers by going the extra mile. If you can’t get to the point where this process is like a game for you, then it might be time to pursue a different career. Life is too short to spend years feeling like you have no control over your destiny.

It takes time

They say patience is a virtue. Building a book of business is a long-term proposition. If you have patience and enjoy the process of learning the fundamentals it will all pay off in the end. If you are constantly trying to make everything happen today without putting in the activity needed, you will always be disappointed. This disappointment is stress and it will burn you out long before you achieve your goals.

Relax and take your time. Enjoy being in the moment and taking care of what needs to be done now. Doing this creates the activity needed to build a book of business. If you want to get there even faster, then ratchet up your activity level higher than everyone else around you. Just remember you can’t skip the fundamentals.

Focus on what’s important

No one likes the mundane tasks. Figure out how to automate everything you can as quickly as possible. The more efficient you are at your non-revenue producing tasks, the more time you will have to build your book of business. It also decreases the drudgery of your work, which is a leading cause of burnout.

There are countless technology tools available now to automate your workflow. Go scout these out and start implementing as many as possible. Even if you can’t expense it with your company, it is well worth paying for most of it out of your own pocket. The return on investment you’ll see with new commissions can be astronomic and the ability to shed stress out of your day is priceless.

How SONAR aids those seeking to grow a freight broker book of business

FreightWaves SONAR provides the fastest freight market data in the world across all major modes of traffic. SONAR can guide those seeking to be a successful freight broker or can be used in executing these freight broker prospecting freight broker tips to build a stronger freight broker book of business. The SONAR platform is the only freight forecasting and analytics platform that offers real-time freight market intelligence-driven off actual freight contract tenders.

SONAR contains proprietary data that comes from actual load tenders, electronic logging devices and transportation management systems, along with dozens of third-party global freight and logistics-related index providers like TCA Benchmarking, Freightos, ACT, Drewry and DTN.

Whether you’re working from the office or from home, SONAR can provide you the data and intelligence you need to stay ahead of your competitors.

Find out more about FreightWaves SONAR for brokers.

You can find more information on freight brokerage and carrier sales tips on the popular FreightWaves sales show, Put That Coffee Down.

Freight broker tips: Avoiding burnout in sales - SONAR (2024)

FAQs

Freight broker tips: Avoiding burnout in sales - SONAR? ›

Brokering freight can be super stressful. We handle situations that require critical thinking, strategic moves, and a whole lot of knowledge. We're not just sitting around—we're constantly in touch with customers, shippers, consignees, dispatchers and drivers for multiple shipments all day.

Is a freight broker stressful? ›

Brokering freight can be super stressful. We handle situations that require critical thinking, strategic moves, and a whole lot of knowledge. We're not just sitting around—we're constantly in touch with customers, shippers, consignees, dispatchers and drivers for multiple shipments all day.

How do I market myself as a freight broker? ›

Start social media accounts for your brokerage on platforms like Linkedin, Facebook, and Instagram to find potential clients and referrals. Include in your profile bio a one-liner about your areas of specialty, locations you service, and if you have a particular niche e.g. oversized loads to reach your target audience.

How do I get more freight customers? ›

8 Ways To Find Clients as a Freight Broker
  1. Expand Within Your Clients' Companies. ...
  2. Look Up and Down the Supply Chain. ...
  3. Make Cold Calls. ...
  4. Utilize Social Media. ...
  5. Create a Referral and Rewards Program. ...
  6. Reach Out to Similar Businesses. ...
  7. Offer to be a Backup. ...
  8. Offer a Free Audit.

What are 5 characteristics of a successful freight broker? ›

5 Characteristics of Every Freight Broker
  • A Good Knowledge of the Trucking Industry. ...
  • A High Degree of Professionalism. ...
  • An Impeccable Degree of Honesty. ...
  • Eagerness to Please Their Clients. ...
  • Excellent Organizational and Computer Skills.

What is the highest salary for a freight broker? ›

Freight Broker Salary in California
Annual SalaryMonthly Pay
Top Earners$97,210$8,100
75th Percentile$74,000$6,166
Average$71,405$5,950
25th Percentile$47,400$3,950

How much profit do freight brokers make? ›

Freight brokers typically earn between 10% to 30% profit margins on a shipment, depending upon the mode of transportation, the complexity and distance.

Are freight brokers in demand? ›

So you might be wondering: is there a demand for freight brokers? Is there still a place for freight brokers in today's ever-changing environment? At Tallgrass Freight, we believe the answer is a resounding yes. The role of freight brokers in the trucking industry has grown dramatically since the early 2000s.

Is becoming a freight agent worth it? ›

With the right training program, you can easily learn how to launch your business, find freight, set up your back office, manage credit and expenditures, scale your operations, and much more. Becoming a self-employed freight broker increases your ability to earn a better salary than working for somebody else.

How do you introduce yourself as a freight broker? ›

My name is [your name], and I am an Independent Freight Agent for Kopf Logistics Group in Elkhart, Indiana. I am calling today because I would love to introduce myself and our company to you and hopefully have the opportunity to work with you on lanes that could use our assistance.

How to make sales as a freight broker? ›

A strong work ethic and discipline are the magic ingredients for a successful freight brokerage. Many sales calls do not result in deals, and building a solid network takes time and energy. The key to success is showing up every day, even when difficult. With persistence, you will get where you want to be.

How to lead gen as a freight broker? ›

One of the essential things freight brokers can do to generate leads is follow up with potential clients. This means staying in contact with them after they've expressed interest in your services and keeping track of their needs so you can provide relevant information when it becomes available.

How do I get the best freight quote? ›

How to Get the Best Freight Shipping Rate
  1. Consolidate Shipping. ...
  2. Select the Best Carrier for Your Route. ...
  3. Know Your Freight Classification. ...
  4. Minimize Empty Pallet Space. ...
  5. Work with a Third-Party Logistics Provider (3PL) ...
  6. Know Each Carriers' Rules Tariffs. ...
  7. Understand Carrier Lanes.
Jan 11, 2024

What is the best paying freight? ›

Freight type

For example, refrigerated loads (a.k.a. reefers) will generally earn more money than van freight because they require a specialized truck. Similarly, flatbed loads often have higher rates because they are heavier or larger than the average load.

How stressful is being a broker? ›

The brokerage industry can be rewarding, but also demanding and stressful. You may face long hours, tight deadlines, high expectations, and intense competition.

What's it like being a freight broker? ›

What Does a Career as a Freight Broker Entail? Freight brokers spend their days fostering connections and looking at ways to get cargo from its starting point to its destination as efficiently and cost-effectively as possible. The broker is a middleman that makes what could be a complex transaction become simple.

What is the average age of a freight broker? ›

Freight Broker age breakdown
Freight Broker YearsPercentages
40+ years54%
30-40 years28%
20-30 years18%

Why do freight brokers make so much money? ›

Freight brokers make their money in the margin between the amount they charge each shipper (their customer) and what they pay the carrier (the truck driver) for every shipment. Although it varies from one transaction to the next, healthy freight brokers typically claim a net margin of 3-8 percent on each load.

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