Use the steps on this page to fix the following problems on your phone:
Won’t turn on
Has a black or blank screen
Turns on but won’t charge
Turns on but immediately turns off
Hold the power button
First, try holding down your phone's power button for 5-7 seconds. This usually restarts a phone.
Troubleshoot your cable, power adapter, outlet & case
Try to charge another device with your power adapter and cable.
Check that the cable is securely connected to the adapter and to your phone.
Check that there's nothing in the port of your phone, like dust or lint.
Try to charge your phone with another cable or power adapter.
Troubleshoot yourbattery charge
Plug in your phone with a working cable, charger, and outlet, then wait one minute.
If you see abattery icon, your phoneis powered off and is charging. You can restart right away.
If you see a red light, your battery is fully discharged. If the red light is flashing, there isn't enough power to turn on. Charge your phone for at least 30 minutes before restarting.
If you don't see a battery icon or red light after you plug in your phone, the issue could be with your screen.
Tip: Battery icons and lights can vary by phone. For your phone's details, contact your device manufacturer.
Troubleshoot your screen
Press the power button for about 30 seconds.
Wait about 2 minutes.
Make your phone ring. You can call it from another phone or use Find My Device.Learn how.
If your phone rings,learn how to troubleshoot your screen.If it doesn’t, go to the advanced steps (below).
Post to the help community Get answers from community members
Get to know your Android phone
Learn how to use your Android device and get the most out of Google. Get step-by-step guides and instructional videos on how to set up your phone, customize your settings, and use apps.
Disconnect the cable from your phone, then reconnect it within 10 seconds. If you see a battery icon within one minute, your phone is powered off and charging. Charge your phone for at least 30 minutes. Press and hold the Power button until your phone restarts.
There are several possible reasons why your phone won't turn on, from battery failure to software issues. But most times you can narrow it down to a few common problems, including: A drained battery. Your phone may be unresponsive because the battery is dead.
Plug the phone into the proper charger and allow the device to charge for 48 hours. After the device has charged for 48 hours, turn the device on and check the battery's power level. You may find that your once-dead battery is revived, and is now able to hold a charge again.
However, if you are looking for ways that tell how to fix a dead Android phone, you must understand that a dead phone or device can be cured by flashing custom firmware safely. If you are keen to know how to flash a dead Android phone or how to flash dead Android phones using PC, here are ways to help you.
If your phone screen is black and won't turn on, there are a few steps you can take to try to fix it. Check if the device is fully charged - plug it in for a few minutes and see if that brings the display back. Press and hold down the power button for several seconds to restart most phones.
If the battery is dead from poor maintenance, worn-out from too many deep cycles, overcharging, or excessive deep discharging; it probably can't be recovered.” Following manufacturer-recommended care and maintenance procedures will get you the longest life and best performance from any battery.
Recalibrating the battery on Android is very simple, just follow these steps: Charge the device to 100% and leave it charging for another one or two hours, without using it. Disconnect the charger and use the smartphone normally, until it reaches 0% and turns off. Charge it again to 100%
You need to charge the battery first before turning on your phone. If the battery is completely discharged, the device cannot be turned on immediately even when the charger is connected. So, to turn it on, you need to charge the battery for at least a few minutes.
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