How-to
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Guest
In most cases, your refund amount depends on your Host’s cancellation policy and when you cancel. Find your refund amount before or after canceling your stay or canceling your Experience.
Find your refund amount before cancelling
- Click Trips and select the reservation you want to check
- Under Reservation details, click Cancel reservation
- Review for a detailed breakdown of your refund amount
Keep in mind: Your refund amount may change as your check-in date nears. If you don’t cancel right away, be sure to check the refund amount before cancelling.
Find your refund amount after you’ve cancelled
- Click Account > Payments & payouts >Your payments
- Click your cancelled trip (showing Refunded)
- Under Refund status, go to Details to review your refund amount
You can also review the cancellation confirmation email for your reservation to find any refund amount.
How long refunds take
Eligible refunds are initiated by Airbnb as soon as you cancel the reservation, but how long it takes for you to receive the money depends on your bank or financial institution. Find the average refund timelines.
When you may be entitled to a refund outside of your Host’s cancellation policy
You may be entitled to a full refund or one larger than the standard refund of your Host’s cancellation policy if:
- You have to cancel because of amajor disruptive event
- You have to cancel because of a qualifying reason covered by the Airbnb Rebooking and Refund Policy
- During your stay, you’re experiencing an issue covered by the Airbnb Rebooking and Refund Policy
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