Federal Trade Commission Warns of Scammers Pretending to be Agency Staff (2024)

The Federal Trade Commission is warning the public that scammers are pretending to be affiliated with the FTC to steal consumers’ hard-earned money.

The FTC will never tell consumers to move their money to “protect” it. The FTC will never send consumers to a Bitcoin ATM, tell them to go buy gold bars, or demand they withdraw cash and take it to someone in person. It will also never contact consumers to demand money, threaten to arrest or deport them, or promise a prize. If someone claims to work for the FTC andmakes any of these demands or threats, they are a scammer.

Staff has received many calls directly from consumers reporting that scammers used the names of real FTC employees to convince them to move, transfer, send or wire money.The median loss to FTC impersonators has increased from $3,000 in 2019 to $7,000 in 2024. The agency has issued guidance onhow to spot and avoid these FTC impersonation scams and asks people to report them atReportFraud.ftc.gov in English orReporteFraude.ftc.gov in Spanish.

Government and business impersonation scams have cost consumers billions of dollars in recent years, and both categories saw significant increases in reports to the FTC in 2023. In light of surging complaints around impersonation fraud, the FTC recently announced that it has finalized the Government and Business Impersonation Rule, which gives the agency stronger tools to fight scammers and return money to consumers harmed by impersonators.

Federal Trade Commission Warns of Scammers Pretending to be Agency Staff (2024)

FAQs

How do I know if my FTC is real? ›

How do I know this FTC payment or claim form is legit?
  • The FTC currently sends payments by check, prepaid debit card, PayPal, and Zelle.
  • A payment or claim form sent as part of an FTC settlement will include an explanation and details about the case.

Why would the FTC send me a letter? ›

The purpose of FTC warning letters is to warn companies that their conduct is likely unlawful and that they can face serious legal consequences, such as a federal lawsuit, if they do not immediately stop.

How do you report your concerns to the Federal Trade Commission FTC if you suspect you are victim of identity theft? ›

Consumers can report identity theft at IdentityTheft.gov, the federal government's one-stop resource to help people report and recover from identity theft. The site provides step-by-step advice and helpful resources like easy-to-print checklists and sample letters.

Will the FTC text you? ›

FTC Impersonation Scams

Or they might pretend they're the “Refund Department,” say they have money for you, and ask for your bank account number. These are all scams. The real FTC will never contact you and ask for money or information like your Social Security, bank account, or credit card number.

How to verify an FTC employee? ›

Verify Federal Trade Commission Employees

Truework allows you to complete employee, employment and income verifications faster. The process is simple and automated, and most employees are verified within 24 hours.

Do federal agents contact you by phone? ›

Be advised, federal agencies do not call or e-mail individuals threatening arrest or demanding money. Scammers often spoof caller ID information, and these phone calls are fraudulent even if they appear to be coming from an agency's legitimate phone number. Recipients should hang up immediately and report the call.

What is an example of a FTC warning letter? ›

After reviewing your website, we are concerned that your use of the environmental certification “______________” fails to conform to the Green Guides and therefore may be deceptive, in violation of Section 5 of the FTC Act. FTC staff has not determined whether your environmental claims violate the law.

Can the FTC put you in jail? ›

That means that, while we can't put people in jail, many of our partners can and do, including the U.S. Department of Justice, U.S. Attorneys, and other federal, state, and local criminal law enforcers. When FTC cases include behavior that also violates criminal laws, we let criminal prosecutors know.

Is the FTC sending out checks? ›

Generally, to be eligible for an additional payment, the consumer must have cashed their previous payment. In addition, the FTC sometimes imposes a minimum check amount that excludes some consumers who otherwise would have been eligible. In general, the FTC does not mail checks of less than $10.

What are signs that your identity has been stolen? ›

Beware of these warning signs:
  • Bills for items you did not buy.
  • Debt collection calls for accounts you did not open.
  • Information on your credit report for accounts you did not open.
  • Denials of loan applications.
  • Mail stops coming to or is missing from your mailbox.
May 3, 2024

Can I report a scammer to the FTC? ›

As soon as you think you see a scam, talk with someone, and then tell the FTC. Go to ftc.gov/complaint to file your report.

Does complaining to FTC do anything? ›

The FTC's Bureau of Consumer Protection stops unfair, deceptive and fraudulent business practices by: collecting complaints and conducting investigations. suing companies and people that break the law. developing rules to maintain a fair marketplace.

Can a scammer get your info if you text back? ›

In short, no. You can't get hacked by simply answering your phone. However, you can fall prey to “vishing,” which is the verbal equivalent of phishing. Fraudsters call, impersonating bank officials, to create a sense of urgency in hopes of getting you to sign into your account.

Would a federal agent text you? ›

Unsolicited texts from supposed FBI agents are nearly always scams. The FBI does not initially contact people by text. Verify any suspicious texts before responding.

Why would the Federal Trade Commission be calling me? ›

The Federal Trade Commission works to promote competition, and protect and educate consumers. The FTC will never demand money, make threats, tell you to transfer money, or promise you a prize. You can learn more about consumer topics and report scams, fraud, and bad business practices online at ReportFraud.ftc.gov.

Are FTC refund checks real? ›

In 2023, FTC actions led to $324 million in refunds to consumers across the country. The Federal Trade Commission works to promote competition and protect and educate consumers. The FTC will never demand money, make threats, tell you to transfer money, or promise you a prize.

How do I know if my payment is real or fake? ›

Verify the Transaction ID

Each Unified Payments Interface (UPI) has a distinctive transaction ID. You must cross-check this transaction ID in your bank statement or UPI app to confirm the legitimacy of a payment. The payment is presumably deceptive if the transaction ID is missing or does not match.

How do I check the status of my FTC claim? ›

How can I check the status of my request? If you submitted your request through the FTC's Public Access Link, or PAL, click here. Or you could email us at [email protected] .

How do you know if a contract is real or fake? ›

It is normally obvious when a person has entered a contract; there was an intention to make an agreement (for example to buy something, or to have service is carried out,), formal paperwork was produced and signed or stamped by each party, and the terms of the agreement are clearly set out in that contract.

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