eSIM - Telstra (2024)

FAQs

How long does Telstra eSIM take? ›

eSIM allows you to connect to the Telstra network in minutes as you don't need a physical SIM card.

Yes, there's one big one. If you're used to swapping your single SIM card between a bunch of different devices—using several phones with one subscription—that becomes much more difficult with eSIM. Rather than just popping a card in, you'll have to go through the activation process each time you swap.

Device manufacturers are also hesitant to adopt eSIM technology due to concerns about its potential impact on their business models. Integrating eSIM technology into devices requires significant research, development, and testing investment, with no guarantee of widespread adoption or acceptance from consumers.

If you have an existing Telstra physical SIM, switching to eSIM is easy. Follow the same steps for post-paid or Pre-Paid services. Go to Services, select the relevant service, then Set up or manage eSIM to Transfer or restore eSIM.

Yes, you can activate your eSIM without a plan or top up. After you purchase the eSIM from our website, you will receive a confirmation email with a QR code. Scan the code and install the eSIM on your device.

Why Is eSIM Stuck on Activating? Activation delays can be caused by: Technical Issues: Software glitches or network problems can hinder the activation process. Network Challenges: Weak connections or high network traffic can delay activation communications.

Limited compatibility is one of the biggest disadvantages of eSIM. If you are an international student, and travelling with a plan to go for eSIM, then you should think twice. While newer smartphones and gadgets offer support for eSIM technology, older models generally don't provide eSIM features.

If you are using an eSIM and you need to change phones, you will have to contact your local phone provider to enquire how to transfer your eSIM, if that's even possible. While Android and iOS have eSIM transfer tools, not all carriers allow an eSIM transfer.

eSIM technology gives you access to the same signal strength level as a traditional SIM but is also impacted by external factors that impact signal strength. Ultimately, there's no measurable difference between the signal strength you receive from a traditional SIM card and an eSIM.

An eSIM is internal to your device and built into its hardware. On its own, it doesn't do anything to drain your battery life. In fact, it's more energy-efficient than a traditional SIM!

Why is eSIM banned in China? ›

This is because China, a crucial market and the home country of these brands, has strict regulations on e-SIMs due to security concerns. It is not clear if there is an explicit ban, but even Apple, which is the first company to support e-SIMs, does not sell iPhones with e-SIMs in China mainland.

However, you should remember that no connected device is 100% immune to hacking. And since eSIMs are used on connected devices, like any other technology, they are vulnerable to malware, social engineering, and phishing attacks.

Can I switch my physical SIM card to an eSIM, and vice versa? You can switch your existing Telstra service between a physical SIM and eSIM at any time without charge in the My Telstra app.

The delivery and activation of an eSIM prepay plan is instantaneous. Once you have completed the ordering process and received your confirmation email, you can scan the QR code in the email to activate your eSIM. Your eSIM will be activated immediately and you can start using your new mobile phone plan right away.

Now, transferring an eSIM might sound slightly difficult, but it isn't. It's pretty simple. I tried it myself and I got my eSIM transferred within 4 hours from my old iPhone to the new one. So here's a complete step-by-step guide for you.

If done via Store: eSIM services will be activated immediately and confirmation for the same will be received via SMS or email at your end. If done via SMS (Self-care): eSIM services will be activated immediately on successful completion of all the steps via SMS and IVR including profile installation on eSIM device.

On the Activate eSIM page, tap Continue to activate and install your eSIM. Follow the directions on the screen, and tap Done prompted. Return to the Visible app once Cellular Setup is complete, and tap Check Status to check if activation is complete. This could take up to 15 minutes, so sit back and relax.