Error Code: 2811-6003 (2024)

FAQs

Error Code: 2811-6003? ›

Ensure your Nintendo Account is set to the correct country.

Error 6003 is an authentication error. It can be caused by a few things: Your account is locked. You have already reached your maximum number of connections.

This error code indicates an error occurred when connecting to the service, likely the result of the network environment. This error may be the result of the DNS used, or issue related to wireless interference, weak signal strength, or an unresponsive router.

If a previously announced software is not yet available in the Nintendo eShop, wait for the release time and date, then download it. It is possible that a software update is required to use the DLC. Check for any software updates for the game, then try accessing the game DLC.

Ensure your Nintendo Account is set to the correct country.

If you are trying to access a game or DLC in a country where Nintendo eShop is not available, you will likely receive this error code.

This error code indicates that the Nintendo Switch console you are using has been permanently banned from connecting to the internet due to a breach of the user agreements.

If you are trying to access a game or DLC in a country where the Nintendo eShop is not available, you will likely receive this error code.

Description: When trying to redeem a download code for a Nintendo Switch Online membership, you receive the error code 2811-6055. Error Message: You must be at least 18 years of age to redeem a family membership.

Verify that your console has the latest system version. Check for any available updates for the problematic software. Check for any corrupt data for the problematic software. Delete the problematic software and redownload it.

Why does my Nintendo keep saying unable to start software? ›

Possible solutions

Perform a system update. Check for any software updates for the problematic game. Check for corrupt data. Delete the problematic software and then redownload it.

If the error happens while playing a game, delete the game and redownload it, then try playing again. Situation not resolved If the error persists, the Nintendo Switch console may need to be inspected. For further support, please contact Nintendo customer service.

This error code generally indicates that your connection to Nintendo eShop has timed out. This error is often the result of slow internet download speeds or a poor wireless environment/weak wireless signal.

This error code indicates an issue with the DNS used or that the connection timed out. This error may be the result of a slow internet connection, wireless interference or a weak wireless signal from the router.

The information in this article can help you when, while selecting the Nintendo Switch Online icon from the HOME Menu on Nintendo Switch, error code 2821-5000 is displayed. This error may be displayed when your Nintendo Account is set to a country where this service is not yet available.