Entrust says I need to recover my digital ID. What should I do? - Notarius Support (2024)

FAQs

Entrust says I need to recover my digital ID. What should I do? - Notarius Support? ›

What should I do? We recommend that you ignore the notification from Entrust due to its complex process and high probability of errors. Instead, start the recovery process of your digital signature at notarius.com/recover.

Enter your Reference Number and Authorization Code in the appropriate fields. If you do not have these values, contact your administrator. Enter a password for your Entrust roaming security store in the Password and Confirm Password fields, that conforms to the password rules. Click Recover Security Store.

Entrust® Entelligence Security Provider (EESP) is a platform serving as a digital identity (digital certificate) management client. The Entrust® digital certificate contains a user's personal and professional information. This platform lets the user digitally sign documents reliably and securely.

How do I recover or reset my digital ID's password? Unfortunately, you cannot recover or reset the password if you've forgotten it. If you created the ID yourself, you can create a new one with the same information that you used for the ID. If you got the ID from a certificate authority, contact the authority for help.

We suggest you delete the digital ID file which you don't know its current password and create a new one since the password protected digital ID can no longer be used to place digital signature anymore without inputting its correct password.

While digital IDs may seem convenient (like a driver's license on your phone or an online ID), they also increase state power and systems of control. Government-issued IDs must prioritize our security and rights—but digital IDs more often compromise our rights and put our identification systems at further risk.

MyDigital ID provides a platform for fast and secure execution of identity authentication, enabling users to interact with entities both in person and online.

Locate where your digital ID is saved

pfx file or in the Windows Certificate Store. To check the save format and location of your digital ID: Open Revu. In the Manage Digital IDs dialog box, select your digital ID / signature.

To log into your Entrust Remote Signing account, enter your username, password (password was set up by you during the Personal Validation process), and complete a 2nd-factor authentication using your Entrust Identity app.

What is Entrust ID? ›

Entrust is a pioneer in supporting governments and protecting citizens' identities with secure ID enrollment and issuance built on advanced forensic security technology. • Secure borders from unauthorized entrants with secure authenticated ID technology.