Regulation E implements EFTA’s provisions related to consumer protections and bank responsibilities and those related to remittances. Regulation II implements the provisions related to interchange fee caps and routing requirements.
Statutes
Rules & Regulations
Staff Analysis
- NPRM on Debit Interchange Fees
January 26, 2024
- Prepaid Accounts
February 13, 2018
- Consumer International Wire Transfers
May 6, 2013
- Fed Routing Requirements for Debit and Prepaid Cards
March 22, 2013
EFTA Questions from the Hotline
- May the bank hold a consumer, who claims unauthorized debit card transactions were made through a lost phone, liable for some of the transaction under §1005.6(b)(2) of Regulation E (Electronic Funds Transfer Act) on the basis that he failed to report the loss of his phone—as an “access device”—within 2 days of discovering the loss?
- Is there a record retention requirement for Regulation E (Electronic Funds Transfer Act) opt-In consent forms?
- Under §1005.10(c)(1) of Regulation E (Electronic Fund Transfer Act), what if the consumer never requested that the bank stop payment but submits a claim that the transaction is unauthorized on the basis that it notified the merchant of the payment cancellation?
- Is the bank liable for authorized, but fraudulently induced, transactions by the customer?
- A consumer filed a Regulation E dispute. May the bank decline it because the customer gave a fraudster her debit card information?
Agency Guidance
- Prepaid Cards CFPB Resources
June 7, 2023
- Federal Reserve Board FAQs on Regulation II
November 2, 2016
- Bureau Small Entity Compliance Guide: “International Fund Transfers”
August 8, 2013
- FDIC Overdraft Payment Programs and Consumer Protection Final Overdraft Payment Supervisory Guidance
November 24, 2010
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Policy Library
News
Policy Library
Letter to Congress & Regulators
Joint Comments to Congress on S. 4943/H.R. 9303, the Protecting Consumers from Payment Scams ActAugust 28, 2024
Letter to Congress & Regulators
Joint Letter to CFPB on EFTA Wire Transfer ExceptionJune 21, 2024
Comment Letter
Joint Trades Letter re: Debit Card Interchange Fees and RoutingMay 10, 2024
Comment Letter
Joint Comments to CFPB on the NPRM on Overdraft LendingApril 1, 2024
News
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Related Training & Events
- Electronic Funds Transfer Act (Reg E)
Self-Paced Training
- Processing Debit Card Disputes and EFT Errors
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- Reg E Prepaid Accounts
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- Reg E Overview
Self-Paced Training
