Easily Link PayPal to M-PESA: Login and Transfer Guide (2024)

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The service is provided by Thunes in partnership with Safaricom and PayPal. This is a money transfer service for joint PayPal and M-PESA customers that enables customers to move funds between their own M-PESA accounts and PayPal accounts.

With PayPal, customers can top up and withdraw funds in US-Dollars (USD) only; customer can manage their M-PESA account in Kenya shillings only.

If a customer has multiple currencies in the PayPal account, they will need to convert the funds into US-Dollars if they wish to withdraw the PayPal balance to the M-PESA account. To convert the funds, go to the "Manage Currencies" section in the PayPal account.

This service is only offered to users in Kenya with registered M-PESA accounts, Google (PayPal) accounts, and Android devices.

This is a money transfer service for joint PayPal and M-PESA customers that enables customers to move funds between their own M-PESA account and PayPal account.

The customers will incur the following charges for the services.

Transaction band

Charges (KSh)

Min (KSh)

Max (KSh)

101

499

23

500

999

23

1,000

1,499

34

1,500

2499

34

2,500

3,499

56

3,500

4,999

56

5,000

7,499

85

7,500

9,999

85

10,000

14,999

112

15,000

19,999

112

20,000

24,999

112

25,000

29,999

112

30,000

34,999

112

35,000

39,999

202

40,000

44,999

202

45,000

49,999

202

50,000

70,000

210

70,001

150,000

210

Yes. You need to have registered PayPal and M-PESA accounts.

  • To register for M-PESA, visit any M-PESA agent outlet across Kenya.
  • To register a PayPal account visit (paypal.com ).

Once you have registered for M-PESA and PayPal account, you will be required to link their PayPal account to the M-PESA account.

Visit the PayPal website at https://www.paypal-mobilemoney.com/m-pesa then click on the ‘Login’ menu on the top right of the page and follow the instructions.

  • Log in to your PayPal Account
  • Enter your M-PESA account phone number.
  • Accept the terms and conditions.
  • Enter the 6 -digit confirmation code sent from Safaricom to the mobile number associated with your M-PESA

The customer will be using the same link to withdraw funds from a PayPal account to an M-PESA account and deposit to a PayPal account from an M-PESA account.

The Withdraw service from PayPal allows you to transfer funds from your PayPal account to your linked qualifying M-PESA account.

  • Log on to your PayPal account using the link https://www.paypal-mobilemoney.com/m-pesa.
  • Select Withdraw. (Your available balance will be displayed.)
  • Enter the amount to withdraw from your PayPal Account in USD and click ‘withdraw.’ Note that you will only be able to withdraw up to the available USD balance amount in your PayPal Account.
  • You will be redirected to a page showing the amount to be received in Kenya Shillings, the exchange rate used for the currency conversion, and an estimation of the transaction processing time.
  • Click ‘Confirm’ to confirm and complete the Withdraw Transaction

The top-up service to PayPal allows you to top up funds from your qualifying M-PESA account to your linked PayPal account to shop online or make payments with PayPal.

  • Log on to the M-PESA PayPal web page (link) and select Top Up funds.
  • Enter the amount to top up in USD and click ‘calculate’ to get the equal converted amount in Kenya Shillings, to be transferred from your M-PESA account. (Exchange rate used will be displayed on the same page)
  • Go to your M-PESA menu and Select ‘Lipa na M-PESA’ and then the ‘Pay Bill’ option.
  • Enter Business no. 800088.
  • Enter your phone number as Account No.
  • Enter the Amount in Kenya Shillings.
  • Enter your M-PESA PIN and Send

The funds will be processed to your M-PESA account in 2 hours to 3 calendar days after transaction confirmation depending on the value of the transaction.

The estimated time will be presented to the customer before confirming the transaction.

You will receive a confirmation SMS from M-PESA and an email from PayPal.

Current M-PESA transaction limits apply (Maximum KSh. 150,000 per transaction and KSh. 300,000 per day).

In case of any queries or more information:

  • Call 100 or 200.
  • Call: +254 722 002100 for prepaid customers and +254 722 002200 for post-pay customers (Chargeable)
  • Twitter: @Safaricom_Care and @SafaricomPLC
  • Facebook: @SafaricomPLC
  • Visit any Safaricom shop.

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Easily Link PayPal to M-PESA: Login and Transfer Guide (2024)

FAQs

How do I link my PayPal to M-PESA account? ›

Visit the PayPal website at https://www.paypal-mobilemoney.com/m-pesa then click on the 'Login' menu on the top right of the page and follow the instructions. Enter your M-PESA account phone number. Accept the terms and conditions.

Read On ›
Why is my PayPal to M-PESA not working? ›

If you hold a balance in your PayPal account in a different currency, you will need to convert it to USD for it to be available to transfer to MPesa. If you're still running into issues after checking your balance currency, please reach out to our Customer Support teams for assistance.

Discover More Details ›
How long does PayPal to M-PESA take? ›

After you have confirmed the transaction, it takes between 2 hours to 3 calendar days to process a withdrawal from your PayPal account to your M-PESA account, depending on the transaction value. The estimated time will be presented to you before confirming the transaction.

Continue Reading ›
Which banks in Kenya can be linked to PayPal? ›

The Equity Bank Withdraw Service with PayPal allows you, a Kenyan PayPal account holder, to withdraw funds paid into your PayPal account to your Equity Bank account.

See Details ›
How much does it cost to transfer money from PayPal to M-PESA? ›

For each Withdrawal and Top Up transaction, you will be charged a 3% conversion fee.

Find Out More ›
Can I transfer money from PayPal to mobile money in Uganda? ›

PayPal MTN Uganda

1. Link Your Mobile Money Account: Log in to your PayPal account and navigate to the wallet section. 2. Initiate a Withdrawal: Select "Withdraw Funds" and choose MTN mobile money as your withdrawal method.

Tell Me More ›
Can I send money to Kenya with PayPal? ›

You can send money abroad to another PayPal account just like you would domestically: Enter your recipient's name, PayPal handle, email, or mobile phone. Enter the amount, choose the currency, and add a note if you'd like. Choose your payment type and payment method.

Show Me More ›
Can PayPal work in Kenya? ›

How Does PayPal Work in Kenya? To use PayPal in Kenya, you need to link your bank account or credit or debit card first. This way, you can authorize the company to send or receive payments by accessing the funds in your account. It's a convenient way to make or receive payments from international accounts.

Explore More ›
How much does it cost to send money from M-PESA to PayPal? ›

For each Withdrawal and Top Up transaction, you will be charged a 3% conversion fee.

Continue Reading ›
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