E-Commerce (2024)

E-commerce is also known as Electronic Commerce and it refers to the transactions that happen online which mean buying and selling of goods and services which can be done with the help of the internet in one click. There is no need for physical contact between the seller and the buyer and a buyer can order his product and service from any part of the world

online shopping for goods and services they involve B2B exchange which means Business to Business which refers to the buying and selling of the goods. The payment of the goods and services can also be done online and can also be paid when the goods are delivered to your doorstep. This saves a lot of time for the consumers who want to purchase goods.

E-Commerce MCQ’s

1. What does E-E-commerce mean?

1. 1. E-Commerce refers to buying and selling of goods.
   2. E-Commerce refers to the sale of goods and services. E-Commerce refers to buying and selling goods and services electronically.
   3. All of the above.

The correct option is C which states that E-commerce refers to buying and selling goods and services electronically.

2. What are the functions of E-commerce?

1. 1. Marketing of goods and services.
   2. Warehousing of goods and services
   3. Financing for goods and services.
   4. All of the above

The Correct option is D which states that all of the options are correct i.e. marketing of goods and services, warehousing of goods and services, and financing for goods and services.

3. When was the World Wide Web (WWW) created?

1. 1. In the year 1894
   2. In the year 1995
   3. In the year 1994
   4. In the year 1993

The correct option is C, the WWW was created in the year 1994.

4. Which of the following companies belongs to E-commerce?

1. 1. Amazon.
   2. Flipkart.
   3. Myntra
   4. All of the above

The correct option is D which states that all of the above i.e., Amazon, Flipkart, and Myntra are the companies that come under E-commerce.

5. What refers to buying and selling of goods and services on a large scale?

1. 1. Retailer
   2. Market shopping
   3. Distribution of goods and services
   4. Commerce

The correct option is D which states that commerce refers to buying and selling of goods and services on a large scale.

6. What is the full form of EDI?

1. 1. Electronic Data Interchange.
   2. Electronic Data Interexchange
   3. Electronic Data of Internet.
   4. Exterior Data Interexchange.

The correct option is D which states that the full form of EDI is Electronic Data Interchange.

7. What are the types of E-commerce?

1. 1. Business to Business, also known as B2B.
   2. Business to Consumers, also known as B2C.
   3. Consumer to Business, also known as C2B.
   4. All of the above.

The correct option is D which states that Business to Business(B2B), Business to Consumers(B2C), and Consumer to Business(C2B) are all the types of E-commerce.

8. What are the advantages of E-commerce?

1. 1. It is available for 24 hours and a customer can place an order at any time either it is day or night because the websites are available for browsing and for placing orders throughout the day and night.
   2. Hackers are there who can claim and can make a website that can be a fraud as they can make money from the customers and do not supply them the products that they ordered. So, there is a lack of security.
   3. It takes time for the order to come because when you place an order then it gets confirmed by the supplier and then it is packed, shipped, and then delivered to you which makes it time-consuming.
   4. If there is some issue with the order, then the customer should go to the customer care service for solving the problem.

The Correct option is A which states that It is available for 24 hours and a customer can place an order at any time whether it is day or night because the websites are available for browsing and for placing orders throughout the day and night.

9. What is the disadvantage of E-commerce?

1. 1. A customer is unable to see or touch the product that he is seeing on the website and thus he cannot get an idea of the quality of the good. Then after delivery, if the customer does not like the product, he has to return that which is very time-consuming.
   2. All of the above.
   3. It cuts down the cost for the person who starts his business as starting a business is very costly because of costs incurred in warehousing, rent, employees, etc.
   4. It has an international reach; E-commerce businesses have customers globally and thus they can order from anywhere in the world just through the internet.

The correct option is A which states that a customer is unable to see or touch the product that he is seeing on the website and thus he cannot get an idea of the quality of the good. Then after delivery, if the customer does not like the product, he has to return that which is very time-consuming.

10. Which of the following products can be ordered online without any hesitations?

1. 1. Vegetables.
   2. Fruits.
   3. Books.
   4. All of the above.

The correct option is C because books do not have any expiry period and cannot be rotten or it does not get bad just like fruits and vegetables.

11. Which of the following types of E-commerce states that buying and selling of goods and services through the internet to a consumer for its consumption?

1. 1. B2C.
   2. B2B.
   3. C2B.
   4. All of the above.

The correct option is A which states that B2C (Business to Consumer) is the transaction that happens between the consumer and the seller electronically.

12. Which of the following defines C2C business?

1. 1. C2C refers to business in which the consumer sells their products to the big companies by creating an auction for the goods and services.
   2. C2C refers to the business in which the businessman who has opened their websites sells their goods directly to the consumer for consumption.
   3. C2C refers to the business in which the consumer sells their products and services to the other consumer electronically.
   4. All of the above.

The correct option is C which states that C2C refers to the business in which the consumer sells their products and services to the other consumer electronically.

13. What are the most preferred products which get old in B2C business?

1. 1. Digital products.
   2. Fruits and vegetables.
   3. Clothes.
   4. All of the above.

The correct option is A which states that the most preferred goods are the digital products that are selling in the B2C market.

14. In which form should the E-market be to make the buyers and sellers meet which are from the same industry?

1. 1. Inclined form
   2. Integrated form
   3. Vertical form
   4. Horizontal form

The correct option is C which states that the market should be in the vertical form to bring the buyer and sellers of the same line together.

15. Name one of the online retail shops which transact its transaction in India.

1. 1. Amazon
   2. Flipkart
   3. Myntra
   4. All of the above

The correct option is D which states that Amazon, Flipkart, and Myntra, are all three online retail shops are also conducting its transaction in India.

16. What results in consumer dissatisfaction because of the seller?

1. 1. The product does not match the product that they ordered
   2. It is not adequate.
   3. There are many defects in the product when they received the product.
   4. All of the above.

The correct option is D because it states that the consumer faces dissatisfaction because of the seller due to the product not matching the product they ordered, the product is inadequate and there are many defects in the product they ordered.

17. What can cause dissatisfaction to the consumer during the time of delivery of the goods that they ordered?

1. 1. They received the order on the due date.
   2. They received the order before the due date.
   3. They received the order in very good condition.
   4. They received the order after the due date.

The correct option is D as the customer received the order after the due date which can cause dissatisfaction to the consumer.

18. What is the software that provides a secure connection and privacy for the content of the web page?

1. 1. HTML
   2. Google
   3. HTTP
   4. All of the above

The correct option is C which states that HTTP provides a secure and safe connection to the web page that includes a transaction of the business.

19. What is the full form of WWW?

1. 1. Web Wide World
   2. Wide Web World
   3. World Wide Web
   4. World Wide Wire

The correct option is C which means the full form of WWW is the World Wide Web.