It happens to even the most prepared job seekers. You’re halfway through the interview, the employer seems to like you, and then you deliver a rambling, off-target or even inappropriate reply to one of her questions. Even one bad answer can damage the good impression you worked so hard to create. However, in many cases you can salvage the interview, provided you know where you went wrong.
First Impressions
Many people form an impression within a few seconds of meeting someone. Often, they view anything the person says or does later within the lens of that initial assessment. When that first impression is positive, it’s called the halo effect. For example, if you quickly establish rapport with the interviewer, she’s more likely to overlook one flubbed answer. The reverse is also true: if you make a bad first impression, the interviewer will place greater importance on every mistake. Take advantage of the halo effect by coming in strong. Adopt a friendly but professional attitude. Make eye contact, smile and shake the employer’s hand with confidence.
Common Pitfalls
You can avoid some interview mistakes by understanding the interview process and anticipating where you might run into trouble. Some applicants misspeak simply because they don’t know what to expect. Research common interview questions, both general and those specific to your industry. Also research suggested replies and use those as a model for your own, tailoring them to your skills and qualifications. By nailing your other answers, you can reduce the impact of one bad answer.
How to Recover
No matter how badly you botch your reply, you can often bounce back. If you find yourself veering off-topic, focus on the interviewer’s original question and redirect your reply. If your reply sounds offensive or inappropriate, immediately apologize and tell the interviewer your answer didn’t come out as intended. If you can’t think of a reply, instead of a stammering pause, tell the interviewer you’d like to fully consider your answer before responding. Or choose one part of the question to answer and start from there, collecting your thoughts as you go.
Close Strong
You can sometimes minimize the impact of a bad answer by leaving the interviewer with a positive last impression. Hopefully you prepared a few well-researched questions for the employer. If so, this is your chance to redeem yourself. Connect with the employer by asking what she likes most about working at the company. Or demonstrate your interest in the company by inquiring about recent changes or upcoming plans. Even when the interview is over, don’t let your guard down. Leave the interviewer’s office just as you entered, by smiling, making eye contact and offering a confident handshake.
