Do Travel Agents Save You Money? - NerdWallet (2024)

With a few keystrokes, you can find cheap travel deals on the web. But travel agents can do that and more.

Often, travel agents receive deals directly from hotels and tour operators that you may not have access to. They also have contacts with resorts and hotels, so they can bargain for better deals. But just how much do travel agents cost? Some people assume that travel agents are expensive, which may keep them from using their services. However, that's not necessarily true.

Regardless if you go with a travel agent or plan on your own, it can be a smart money move to book with a credit card thats earns rewards on your bookings and helps you avoid foreign transaction fees if you end up traveling abroad.

How much does a travel agent cost?

The cost of using a travel agent is generally marginal, and often, they won't charge you at all. Much of their money comes from commissions the hotels and wholesalers pay them. Before you decide to book with a travel agent, inquire whether or not they charge fees.

Also, if you’ve booked a trip with a travel agent and for whatever reason need to cancel, they might be able to help get the refund more directly.

» Learn more: How to become a travel agent

Do travel agents get discounts on flights?

Generally not, and especially not for short distances. For the most part, any discount you'd get from using a travel agent would be for a combined package. Still, it never hurts to ask if your travel agent can get you a deal on your flight.

How can a travel agent help me?

If you're traveling internationally — especially to a country you've never visited — a travel agent can be a useful resource in helping you plan your trip. They can manage all of your booking needs, which can be easier than juggling a long itinerary that includes flights, hotels and excursions on your own.

Group travel is another common situation that can benefit from an agent's assistance. Coordinating bookings across multiple parties can get confusing. A travel agent can keep things organized, negotiate with services and personally work out any complications that may arise. Rather than trying to reserve rooms in the same hotels and seats on the same flights with multiple credit cards and names, let a travel agent do that work.

Travel agents can also be helpful by providing destination advice. Many specialize in particular destinations and can offer insight as to how you should structure your visit. Agents can direct you to the services, facilities and entertainment that best align with your interests and needs.

» Learn more: Other things a travel agent can do that a search engine can't

Smart money move: Book with the right credit card

Whether you decide to use a travel agent to book your trip (i.e. flights, accommodations, excursions, cruises, car rentals, etc.) or plan the whole trip on your own, consider what credit card makes the most sense for your vacation.

If you're going abroad, use a card that waives foreign transaction fees so that you can avoid those fees. Also consider credit cards that include complimentary travel insurance so that you can be protected on your trip if things go awry.

Here is a sampling of cards that include travel insurance and also waive foreign transaction fees. These cards also earn rewards on travel, which you can redeem in various ways.

Top travel cards

Chase Sapphire Preferred® Card

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on Chase's website

Chase Sapphire Reserve®

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on Chase's website

Ink Business Preferred® Credit Card

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on Chase's website

Annual fee

$95.

$550.

$695.

$95.

Earn rate

• 5 points per $1 on travel booked through Chase.

• 3 points per $1 on dining (including eligible delivery services and takeout), select streaming services and online grocery purchases (not including Target, Walmart and wholesale clubs).

• 2 points per $1 on other travel.

• 1 point per $1 on other purchases.

• 10 points per $1 on Chase Dining, hotel stays and car rentals purchased through Chase.

• 5 points per $1 on air travel purchased through Chase.

• 3 points per $1 on other travel and dining not booked with Chase.

• 1 point per $1 on other purchases.

• 5 points per $1 on flights booked directly with airlines or with American Express Travel, on up to $500,000 spent per year.

• 5 points per $1 on prepaid hotels booked with American Express Travel.

• 1 point per $1 on other eligible purchases.

Terms apply.

• 3 points per $1 on the first $150,000 spent on travel, shipping, select advertising, internet, cable and phone services business categories each account anniversary year.

Travel protections (not a comprehensive list)

• Trip delay: Up to $500 per ticket for delays more than 12 hours.

• Trip cancellation: Up to $10,000 per person and $20,000 per trip. Maximum benefit of $40,000 per 12-month period.

• Trip interruption: Up to $10,000 per person and $20,000 per trip. Maximum benefit of $40,000 per 12-month period.

• Baggage delay: Up to $100 per day for five days.

• Lost luggage: Up to $3,000 per passenger.

• Travel accident: Up to $500,000.

• Rental car insurance: Up to $75,000.

• Trip delay: Up to $500 per ticket for delays more than 6 hours.

• Trip cancellation: Up to $10,000 per person and $20,000 per trip. Maximum benefit of $40,000 per 12-month period.

• Trip interruption: Up to $10,000 per person and $20,000 per trip. Maximum benefit of $40,000 per 12-month period.

• Baggage delay: Up to $100 per day for five days.

• Lost luggage: Up to $3,000 per passenger.

• Travel accident: Up to $1 million.

• Rental car insurance: Up to the actual cash value of the car.

• Trip delay: Up to $500 per trip for delays more than 6 hours.

Trip cancellation: Up to $10,000 per trip. Maximum benefit of $20,000 per 12-month period.

• Trip interruption: Up to $10,000 per trip. Maximum benefit of $20,000 per 12-month period.

• Lost luggage: Up to $3,000 per passenger.

• Travel accident: Up to $500,000.

• Rental car insurance: Up to $75,000.

Terms apply.

• Trip delay: Up to $500 per ticket for delays more than 12 hours.

• Trip cancellation: Up to $10,000 per trip. Maximum benefit of $20,000 per 12-month period.

• Trip interruption: Up to $10,000 per trip. Maximum benefit of $20,000 per 12-month period.

• Baggage delay: Up to $100 per day for five days.

• Lost luggage: Up to $3,000 per passenger.

• Travel accident: Up to $500,000.

• Rental car insurance: Up to the actual cash value of the car.

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Do Travel Agents Save You Money? - NerdWallet (5)

The cards listed above all carry annual fees, especially given all the perks they provide.

If you don't care about the perks listed and simply want a card with no annual fee that waives foreign transaction fees, check out this list of options.

How do I find a good travel agent?

Several websites can help you track down and contact suitable travel agents. TravelSense.org, part of the American Society of Travel Advisors, allows you to search by some useful parameters including specialty and geographic location.

Insurance Benefit: Trip Delay Insurance

  • Up to $500 per Covered Trip that is delayed for more than 6 hours; and 2 claims per Eligible Card per 12 consecutive month period.

  • Eligibility and Benefit level varies by Card. Terms, Conditions and Limitations Apply.

  • Please visit americanexpress.com/benefitsguide for more details.

  • Underwritten by New Hampshire Insurance Company, an AIG Company.

Insurance Benefit: Trip Cancellation and Interruption Insurance

  • The maximum benefit amount for Trip Cancellation and Interruption Insurance is $10,000 per Covered Trip and $20,000 per Eligible Card per 12 consecutive month period.

  • Eligibility and Benefit level varies by Card. Terms, Conditions and Limitations Apply.

  • Please visit americanexpress.com/benefitsguide for more details.

  • Underwritten by New Hampshire Insurance Company, an AIG Company.

Insurance Benefit: Baggage Insurance Plan

  • Baggage Insurance Plan coverage can be in effect for Covered Persons for eligible lost, damaged, or stolen Baggage during their travel on a Common Carrier Vehicle (e.g., plane, train, ship, or bus) when the Entire Fare for a ticket for the trip (one-way or round-trip) is charged to an Eligible Card. Coverage can be provided for up to $2,000 for checked Baggage and up to a combined maximum of $3,000 for checked and carry-on Baggage, in excess of coverage provided by the Common Carrier. The coverage is also subject to a $3,000 aggregate limit per Covered Trip. For New York State residents, there is a $2,000 per bag/suitcase limit for each Covered Person with a $10,000 aggregate maximum for all Covered Persons per Covered Trip.

  • Eligibility and Benefit level varies by Card. Terms, Conditions and Limitations Apply.

  • Please visit americanexpress.com/benefitsguide for more details.

  • Underwritten by AMEX Assurance Company.

Insurance Benefit: Car Rental Loss & Damage Insurance

  • Car Rental Loss and Damage Insurance can provide coverage up to $75,000 for theft of or damage to most rental vehicles when you use your eligible Card to reserve and pay for the entire eligible vehicle rental and decline the collision damage waiver or similar option offered by the Commercial Car Rental Company. This product provides secondary coverage and does not include liability coverage. Not all vehicle types or rentals are covered. Geographic restrictions apply.

  • Eligibility and Benefit level varies by Card. Terms, Conditions and Limitations Apply.

  • Please visit americanexpress.com/benefitsguide for more details.

  • Underwritten by AMEX Assurance Company. Car Rental Loss or Damage Coverage is offered through American Express Travel Related Services Company, Inc.

To view rates and fees of The Platinum Card® from American Express, see this page.

How to maximize your rewards

You want a travel credit card that prioritizes what’s important to you. Here are some of the best travel credit cards of 2024:

  • Flexibility, point transfers and a large bonus: Chase Sapphire Preferred® Card

  • No annual fee: Wells Fargo Autograph℠ Card

  • Flat-rate travel rewards: Capital One Venture Rewards Credit Card

  • Bonus travel rewards and high-end perks: Chase Sapphire Reserve®

  • Luxury perks: The Platinum Card® from American Express

  • Business travelers: Ink Business Preferred® Credit Card

Do Travel Agents Save You Money? - NerdWallet (2024)

FAQs

Do you save any money using a travel agent? ›

Travel agents may help you save money by using their know-how to find the best price on your airline tickets or hotel room—or even secure upgrades. However, with so many online booking resources available, finding inexpensive flights and booking all your own travel is easier than it used to be.

Do travel agents actually get discounts? ›

Often, travel agents receive deals directly from hotels and tour operators that you may not have access to. They also have contacts with resorts and hotels, so they can bargain for better deals.

Is it cheaper to use a travel agent or book yourself? ›

When it comes to more luxurious vacations, cruises and worldwide tours then using an agent will usually either cost you the same as it would booking it yourself, or sometimes less. This is because those markets generally have what we term 'price parity'.

Is there a downside to using a travel agent? ›

Travel agents can save you money sometimes, but it comes at a cost that might not fit into your budget. Some agents charge high fees or percentages of the total vacation cost. Finding the right agent. It can take time to find the right travel agent, advisor or expert.

Is it smart to book with a travel agent? ›

Travel Agents Take the Stress Out of Planning

Travel agents help clients with all types of situations and are immersed in travel full-time, so they're aware of details you might not think of when planning on your own. Their knowledge and experience also gives them the foresight to prevent potential problems.

How do travel agents make money if they don't charge? ›

We earn commissions from travel vendors.

Travel agents earn commissions from travel vendors that we book for our clients. This is the entire portion of our revenue. We make a small percentage from some airlines, but most of our revenue comes from commission paid to us by tour operators, cruises and hotels.

Do travel agents make money off of you? ›

In addition to receiving commissions when booking travel, many travel agents will also have a set service fee they charge to all clients. This can look different for all travel agents. An agent might have a service fee they charge (ranging from $100-$250+) for all trips or offer a fee just to help plan the travel.

Do airlines still pay commission to travel agents? ›

Not all airlines pay commissions to travel agents, but airlines that do will have their own policies and commission rates. For specific commission rates, you will need to inquire with each individual airline.

What percentage of a trip does a travel agent get? ›

As a very rough rule of thumb, a travel agent makes about 10% per booking. Travel advisors make money on each booking typically in two ways: fees and commissions. For air tickets, travel agents typically charge around $40 for domestic air tickets and $60 for international tickets.

Is it better to book direct or through travel agent? ›

However, using a travel agent still has some unique benefits. Travel agents can find you exclusive fares, offer specialist expertise, and help you plan and coordinate your trip. Even today, many people seek them out for a more personalized travel experience.

How much should I expect to pay for a travel agent? ›

Usually, the cost of hiring a travel agent to organize a trip for you is fairly minimal. Many agencies charge a flat fee of around $100, and others may charge a certain small percentage of your trip.

Do travel agents mark up prices? ›

Travel agents, depending on the destination, normally could markup from 5 to 15%. However, they are wholesalers and have better rates from hotels, transportation companies, and air carriers. If you go via online booking engines, they also have a markup of about 15%. It's one of those maybe but answers.

Can I save money by using a travel agent? ›

You can actually save money when you book a trip with a travel agent. You also save time because travel agents are likely to be more experienced in finding the deals that are available. This way everyone benefits from booking a trip with a travel agent.

What are the weaknesses of a travel agent? ›

Lack of experience in certain types of travel, high competition in your chosen niche, or dependency on a specific market segment could be potential weaknesses. These areas may require strategic planning, additional resources, or diversification of your services.

Do you tip a travel agent? ›

Rather than suggesting a specific amount, he said it was best to tip from your heart. “Sometimes you're truly moved by someone, like the smiling breakfast server at your hotel who tries hard to please you,” he said, “and you want to give him an extra $5 or $10 because it's Christmas.” Don't tip your travel agent.

Is there an advantage to using a travel agent? ›

Travel agents have all the tools to seamlessly piece together the exact trip you are looking for, which can be challenging and time consuming to do on your own. They have an ever-expanding list of trusted contacts and suppliers, from private drivers to luxury VIP experiences.

Why use a travel agent instead of booking online? ›

A good travel agent can: Connect you with trusted tour operators they've worked with before. Find the perfect airfares, rental cars, and cruise ships/cruise lines to fit your itinerary. Help you save money with exclusive upgrades, discounts, and perks that aren't available to the general public.

Do travel agents add value? ›

Scoring Some Perks. Travel agents create value in your trip with help from their connections. They have ties to hotels, tour companies, and even tourism boards throughout the world. Often they can get you free or discounted excursions, spa visits, room upgrades, and other perks that are not available online.

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