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Ibrahim Kishawi 30Reputation points
I am unable to disable Personal Vault. It keeps syncing forever and timing out at 20 minutes.When I go online to One Drive and select settings to disable Personal Vault I do not get the option to disable Personal Vault. I only get the authentication to verify identify over and over again. I have been trying to disable the Personal Vault for weeks with no success. Help appreciated.
OneDrive
OneDrive
A Microsoft file hosting and synchronization service.
1,072 questions
OneDrive Management
OneDrive Management
OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
1,240 questions
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Gowtham CP 4,745Reputation points
2024-05-03T03:25:16.92+00:00 Hello @Ibrahim Kishawi
Thanks for posting in the Microsoft Q&A.
Disabling OneDrive Personal Vault
Solution:
- Go to OneDrive online and navigate to Settings > Options > Personal Vault.
- If you see the "Disable Personal Vault" option, toggle it off and confirm after verifying your identity (if prompted).
- Note: Disabling permanently deletes all Personal Vault data. Make sure to have backups.
- Option Missing?
- Reach out to Microsoft Support for help with disabling or explore alternative methods.
- Temporary Workaround: Move files from the Personal Vault folder to regular OneDrive storage. This doesn't disable the Vault but removes files from extra security.
If this solution helps, kindly consider accepting it. Thank you!
Luiz Silva 15Reputation points
2024-06-17T04:20:53.2933333+00:00 Yes, 3. the option is missing. Please send me an email showing how to turn this annoying thing off. Thanks.
Patricia Elbagoury 45Reputation points
2024-06-24T20:05:18.8233333+00:00 Doesn't work, even an empty personal vault holds everything in OneDrive hostage when locked.
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Elena Alpdogan 0Reputation points
2024-07-26T07:44:12.8233333+00:00 Can I delete the personal vault, I don't need it, please
camdyn kellett 0Reputation points
2024-08-19T16:19:58.7633333+00:00 NOT HAVING AN OPTION TO DISABLE IS TOTALLY UNACCEPTABLE. FIX THIS BS NOW
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Emi Zhang-MSFT 24,521Reputation points • Microsoft Vendor
2024-05-03T06:55:18.05+00:00 Hi,
Please refer to this support article about disable Personal Vault:
https://support.microsoft.com/en-us/office/protect-your-onedrive-files-in-personal-vault-6540ef37-e9bf-4121-a773-56f98dce78c4
Just checking in to see if the information was helpful. Please let us know if you would like further assistance.
If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
Ted McConnell 5Reputation points
2024-06-06T12:49:17.0766667+00:00 I had the same issue, not finding any “disable” function until I switched from the Chrome browser to Edge. Then the “disable” option for the Vault was visible.
Patricia Elbagoury 45Reputation points
2024-06-24T18:48:58.01+00:00 I have NO files in the personal vault but it continues to lock itself after a time of non-use and will not let onedrive upload my files until I UNLOCK A USELESS AND EMPTY FILE. MICROSOFT HAS FOUND A WAY TO HOLD ALL ONEDRIVE FILES HOSTAGE TO THIS USELESS APPENDAGE.
Patricia Elbagoury 45Reputation points
2024-06-24T20:02:36.25+00:00 Comment to Ted McConnell - Lo and Behold - since you posted your comment which was going to be my answer to the problem, Microsoft has eliminated the disable option from the screen. So that proves that Microsoft wishes to hold everyone hostage to this personal vault for some reason. If this position continues, I will consider getting an Apple computer when I am forced to give up my Windows 10 soon.
Patricia Elbagoury 45Reputation points
2024-06-24T20:08:14.3633333+00:00 Microsoft violates customers code of conduct by holding all OneDrive files hostage with Personal Vault
GT Massey 5Reputation points
2024-07-03T13:14:16.0266667+00:00 As advised above, I tried switching from Chrome to Edge, but it does not work for me either. I am fed up with being harassed by the, for me useless, Personal Vault, which I do not want to use.
Lori Lockwood 0Reputation points
2024-07-19T06:26:39.3466667+00:00 TURN OFF THE PERSONAL VAULT!!! I have no way of disabling this feature. Sick and tired of Microsoft forcing us using this worthless feature. TURN THAT OFF!
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