- Article
This article provides guidance and considerations for disabling and replacing TLS 1.0 in Active Directory Federation Services (AD FS).
Original KB number: 3194197
Summary
Many customers are considering the option to disable TLS 1.0 and RC4 protocol in AD FS, and replace it with TLS 1.1 or a later version. This article discusses problems that can occur if you disable TLS 1.0, and provides guidance to help you complete the process.
After you disable TLS 1.0 on AD FS or AD FS proxy (WAP) servers, those servers might experience some of the following symptoms:
Connectivity between an AD FS proxy and an AD FS server fails. This may cause any of the following conditions:
The proxy configuration fails either in the wizard or by using Windows PowerShell.
Events ID 422 is logged on AD FS proxies:
Unable to retrieve proxy configuration from the Federation Service.
Proxies cannot forward traffic to AD FS servers, and the following error message is generated:
Error HTTP 503 - The service is unavailable.
AD FS cannot update the federation metadata of the Relying Party Trusts or Claims Provider Trusts that are configured.
You receive an HTTP 503 error message:
The service is unavailable. HTTP 503 accessing to Office 365 services for federated domains.
You receive an RDP error message:
RDP connectivity lost to the servers.
Cause
This problem occurs if customers disable old protocols by using SChannel registry keys. For an example of this practice, see the Disable old protocols in the registry section.
Resolution
Important
Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.
ADFS is developed by using Microsoft .NET Framework. For .NET applications to support strong cryptography (that is, TLS 1.1 and above), you must first install the updates that are described in the following security advisory: Microsoft Security Advisory 2960358.
Important
Customers who are running .NET Framework 3.5 applications on Windows 10 or .NET Framework 4.5/4.5.1/4.5.2 applications on systems that have the .NET Framework 4.6 installed must follow the steps that are provided in this advisory to manually disable RC4 in TLS. For more information, see the Suggested Actions section of the advisory.
Note
Systems that are running the .NET Framework 4.6 only are protected by default and do not have to be updated.
The additional steps from the security advisory require that you create the SchUseStrongCrypto registry key, as described in the advisory article.
Examples of subkeys for this new registry key:
- [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft.NETFramework\v2.0.50727] SchUseStrongCrypto=dword:00000001
- [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft.NETFramework\v4.0.30319] SchUseStrongCrypto=dword:00000001
- [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft.NETFramework\v4.0.30319] SchUseStrongCrypto=dword:00000001
- [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft.NETFramework\v2.0.50727] SchUseStrongCrypto=dword:00000001
To apply the change, you must restart the following services and applications:
- ADFS Service (adfssrv)
- Device Registration Service (drs)
- Any other .NET application that might be running in the server
- The Internet Information Services (IIS) application pool for ADFS (applies only to ADFS 2.0 and ADFS 2.1)
Important
Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.
Disable old protocols in the registry
An example of disabling old protocols by using SChannel registry keys would be to configure the values in registry subkeys in the following list. These disable SSL 3.0, TLS 1.0, and RC4 protocols. Because this situation applies to SChannel, it affects all the SSL/TLS connections to and from the server.
reg add "HKLM\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\SSL 3.0" /f
reg add "HKLM\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\SSL 3.0\Client" /f
reg add "HKLM\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\SSL 3.0\Server" /f
reg add "HKLM\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\SSL 3.0\Client" /v Enabled /t REG_DWORD /d 00000000
reg add "HKLM\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\SSL 3.0\Server" /v Enabled /t REG_DWORD /d 00000000
reg add "HKLM\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0" /f
reg add "HKLM\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Client" /f
reg add "HKLM\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Server" /f
reg add "HKLM\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Client" /v Enabled /t REG_DWORD /d 00000000
reg add "HKLM\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Server" /v Enabled /t REG_DWORD /d 00000000
reg add "HKLM\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Ciphers\RC4 40/128" /f
reg add "HKLM\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Ciphers\RC4 40/128" /v Enabled /t REG_DWORD /d 00000000
reg add "HKLM\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Ciphers\RC4 56/128" /f
reg add "HKLM\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Ciphers\RC4 56/128" /v Enabled /t REG_DWORD /d 00000000
reg add "HKLM\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Ciphers\RC4 128/128" /f
reg add "HKLM\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Ciphers\RC4 128/128" /v Enabled /t REG_DWORD /d 00000000
Note
You must restart the computer after you change these values.
To verify that a server that's connected to the Internet has successfully disabled old protocols, you can use any online SSL Test verifier such as Qualys SSL Labs. For more information, see SSL Server Test.
Alternative solution
As an alternative to using the SchUseStrongCrypto registry key, you can use the SystemDefaultTlsVersions registry key when you use the .NET Framework 3.5.1.
SystemDefaultTlsVersions is available after you install update 3154518.
After the registry keys are set, the ADFS service honors SChannel defaults and work.
Known side effects
Here are know side effects.
Client applications can't connect to ADFS server or ADFS proxy for authentication
When you disable TLS 1.0 and earlier versions on ADFS servers and proxies, the client applications that are trying to connect to it must support TLS 1.1 or later versions.
This is true, for example, of Android mobile 4.1.1 when you use the Intune Company Portal application to enroll that device. The Intune application cannot show the ADFS sign-in page.
This is expected in this Android version because TLS 1.1 is disabled by default.
You can get more details about these potential problems by collecting network traces on the ADFS server or proxies while you reproduce the connection failure. In this scenario, you can work with the client OS vendor or application vendor to verify that newer TLS versions are supported. ADFS cannot update federation metadata.
Scenario 1
ADFS cannot automatically retrieve the Federationmetadata.xml from the Relying Party Trusts or Claims Provider Trusts.
When you try to update the XML file manually, you receive the following error message:
An error occurred during an attempt to read the federation metadata.
Or, you receive the following error message when you use Windows PowerShell:
The underlying connection was closed. An unexpected error occurred on a receive.
By analyzing the underlying exception more closely, we can see the following information:
PS C:> Update-AdfsRelyingPartyTrust -TargetName "Microsoft Office 365 Identity Platform"
Update-AdfsRelyingPartyTrust : The underlying connection was closed: An unexpected error occurred on a receive.
At line:1 char:1
+ Update-AdfsRelyingPartyTrust -TargetName "Microsoft Office 365 Identity Platform ...+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : NotSpecified: (Microsoft.Ident...lyingPartyTrust:RelyingPartyTrust) [Update-AdfsRelyingPartyTrust], WebException
+ FullyQualifiedErrorId : The underlying connection was closed: An unexpected error occurred on a receive.,Microsoft.IdentityServer.Management.Commands.UpdateRelyingPartyTrustCommandPS C:> $error[0] | fl * -f
writeErrorStream : True
PSMessageDetails :
Exception : System.Net.WebException: The underlying connection was closed: An unexpected error occurred ona receive. ---> System.ComponentModel.Win32Exception: The client and server cannotcommunicate, because they do not possess a common algorithm
at System.Net.SSPIWrapper.AcquireCredentialsHandle(SSPIInterface SecModule, String package,CredentialUse intent, SecureCredential scc)
at System.Net.Security.SecureChannel.AcquireCredentialsHandle(CredentialUse credUsage,SecureCredential& secureCredential)
at System.Net.Security.SecureChannel.AcquireClientCredentials(Byte[]& thumbPrint)
at System.Net.Security.SecureChannel.GenerateToken(Byte[] input, Int32 offset, Int32 count,Byte[]& output)
at System.Net.Security.SecureChannel.NextMessage(Byte[] incoming, Int32 offset, Int32 count)
at System.Net.Security.SslState.StartSendBlob(Byte[] incoming, Int32 count,AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer,AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext,ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallbackcallback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallbackcallback, Object state)
at System.Net.TlsStream.ProcessAuthentication(LazyAsyncResult result)
at System.Net.TlsStream.Write(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.ConnectStream.WriteHeaders(Boolean async)
--- End of inner exception stack trace ---
at System.Net.HttpWebRequest.GetResponse()
at Microsoft.IdentityServer.Management.Resources.Managers.RelyingPartyTrustManager.ApplyMetadataFromUrl(RelyingPartyTrust party, Uri metadataUrl, String& warnings)
at Microsoft.IdentityServer.Management.Commands.UpdateRelyingPartyTrustCommand.OperateOnRelyingPartyTrust(RelyingPartyTrust party)
atMicrosoft.IdentityServer.Management.Commands.RemoveRelyingPartyTrustCommand.ProcessRecord()
TargetObject : Microsoft.IdentityServer.Management.Resources.RelyingPartyTrust
CategoryInfo : NotSpecified: (Microsoft.Ident...lyingPartyTrust:RelyingPartyTrust)
[Update-AdfsRelyingPartyTrust], WebException
FullyQualifiedErrorId : The underlying connection was closed: An unexpected error occurred on areceive.,Microsoft.IdentityServer.Management.Commands.UpdateRelyingPartyTrustCommand
ErrorDetails : The underlying connection was closed: An unexpected error occurred on a receive.InvocationInfo : System.Management.Automation.InvocationInfo
ScriptStackTrace : at <ScriptBlock>, <No file>: line 1
PipelineIterationInfo : {0, 1}
When we analyze the network traces, we don't see any ClientHello. Also, the client itself (ADFS) is closing the connection (TCP FIN) when we would expect it to send the ClientHello:
3794 <DateTime> 4.0967400 (4588) adfs1 nexus.microsoftonline-p.com.nsatc.net TCP 8192 TCP: [Bad CheckSum]Flags=CE....S., SrcPort=56156, DstPort=HTTPS(443)
4013 <DateTime> 4.1983176 (0) nexus.microsoftonline-p.com.nsatc.net adfs1 TCP 2097152 TCP:Flags=...A..S., SrcPort=HTTPS(443), DstPort=56156
4021 <DateTime> 4.1983388 (0) adfs1 nexus.microsoftonline-p.com.nsatc.net TCP 131328 TCP: [Bad CheckSum]Flags=...A...., SrcPort=56156, DstPort=HTTPS(443)
4029 <DateTime> 4.1992083 (4588) adfs1 nexus.microsoftonline-p.com.nsatc.net TCP 131328 TCP: [Bad CheckSum]Flags=...A...F, SrcPort=56156, DstPort=HTTPS(443)
4057 <DateTime> 4.2999711 (0) nexus.microsoftonline-p.com.nsatc.net adfs1 TCP 0 TCP:Flags=...A.R.., SrcPort=HTTPS(443), DstPort=56156
The reason for this is that the SChannel registry keys were created. These remove support for SSL 3.0 or TLS 1.0 as a client.
However, the SchUseStrongCrypto key wasn't created. So after we establish the TCP/IP session, the ClientHello should be sent by having these conditions:
- .NET by using weak cryptography (only TLS 1.0 and earlier versions)
- SChannel configured to use only TLS 1.1 or later versions
Resolution: Apply SchUseStrongCrypto and reboot.
HTTP 503 in access to Office 365 services
Scenario 2
- Only TLS 1.1 and later versions are supported in the ADFS serviceOffice.
- You have a O365 federated domain.
- The client is accessing some O365 service that is using proxiedauthentication: Client application sent the credential using HTTP Basic, and the O365 service is using those credentials in a new connection to ADFS to authenticate the user.
- The cloud service sends a TLS 1.0 to ADFS, and ADFS closes the connection.
- The client receives a response HTTP 503.
For example, this is true when you access Autodiscover. In this scenario, Outlook clients are affected. This can be easily reproduced by opening a web browser and going to https://autodiscover-s.outlook.com/Autodiscover/Autodiscover.
xmlRequest sent:
GET
https://autodiscover-s.outlook.com/Autodiscover/Autodiscover.xmlHTTP/1.1
Host: autodiscover-s.outlook.com
User-Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:46.0) Gecko/20100101 Firefox/46.0
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,/;q=0.8
Accept-Language: en-US,en;q=0.5
Accept-Encoding: gzip, deflate, br
Connection: keep-alive
Authorization: Basic (REMOVED FOR PRIVACY)
Response received from Exchange Online service:
HTTP/1.1 503 Service Unavailable
Cache-Control: private
Retry-After: 30
Server: Microsoft-IIS/8.0
request-id: 33c23dc6-2359-44a5-a819-03f3f8e85aae
X-CalculatedBETarget: db4pr04mb394.eurprd04.prod.outlook.com
X-AutoDiscovery-Error: LiveIdBasicAuth:FederatedStsUnreachable:<X-forwarded-for:<IP Address>><FederatedSTSFailure>System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a send.;
X-DiagInfo: DB4PR04MB394
X-BEServer: DB4PR04MB394
X-AspNet-Version: 4.0.30319
Set-Cookie: X-BackEndCookie2=; expires=<DateTime>; path=/Autodiscover; secure; HttpOnly
Set-Cookie: X-BackEndCookie=; expires=<DateTime>; path=/Autodiscover; secure; HttpOnly
X-Powered-By: ASP.NET
X-FEServer: AM3PR05CA0056
Date: <DateTime>
Content-Length: 0
Analyzing network traces in the WAP server, we can see several connections coming from our cloud, as follows. WAP terminates (TCP RST) these connections soon after it receives the Client Hello.
3282 <DateTime> 10.8024332 (0) 132.245.225.68 62047 (0xF25F) 10.10.1.5 443 (0x1BB) TCP 52 (0x34) 32 8192 TCP:Flags=CE....S., SrcPort=62047, DstPort=HTTPS(443), PayloadLen=0, Seq=1681718623, Ack=0, Win=8192 ( Negotiating scale factor 0x8 ) = 8192
3285 <DateTime> 10.8025263 (0) 10.10.1.5 443 (0x1BB) 132.245.225.68 62047 (0xF25F) TCP 52 (0x34) 32 8192 TCP: [Bad CheckSum]Flags=.E.A..S., SrcPort=HTTPS(443), DstPort=62047, PayloadLen=0, Seq=3949992650, Ack=1681718624, Win=8192 ( Negotiated scale factor 0x8 ) = 8192
3286 <DateTime> 10.8239153 (0) 132.245.225.68 62047 (0xF25F) 10.10.1.5 443 (0x1BB) TCP 40 (0x28) 20 517 TCP:Flags=...A...., SrcPort=62047, DstPort=HTTPS(443), PayloadLen=0, Seq=1681718624, Ack=3949992651, Win=517
3293 <DateTime> 10.8244384 (0) 132.245.225.68 62047 (0xF25F) 10.10.1.5 443 (0x1BB) TLS 156 (0x9C) 136 517 TLS:TLS Rec Layer-1 HandShake: Client Hello.
3300 <DateTime> 10.8246757 (4) 10.10.1.5 443 (0x1BB) 132.245.225.68 62047 (0xF25F) TCP 40 (0x28) 20 0 TCP: [Bad CheckSum]Flags=...A.R.., SrcPort=HTTPS(443), DstPort=62047, PayloadLen=0, Seq=3949992651, Ack=1681718740, Win=0 (scale factor 0x0) = 0
We also see that Client Hello is using TLS 1.0:
Frame: Number = 3293, Captured Frame Length = 271, MediaType = NetEvent
+ NetEvent:
+ MicrosoftWindowsNDISPacketCapture: Packet Fragment (170 (0xAA) bytes)
+ Ethernet: Etype = Internet IP (IPv4),DestinationAddress:[00-0D-3A-24-43-98],SourceAddress:[12-34-56-78-9A-BC]
+ Ipv4: Src = <IP Address>, Dest = <IP Address>, Next Protocol = TCP, Packet ID = 31775, Total IP Length = 156
+ Tcp: Flags=...AP..., SrcPort=62047, DstPort=HTTPS(443), PayloadLen=116, Seq=1681718624 - 1681718740, Ack=3949992651, Win=517
TLSSSLData: Transport Layer Security (TLS) Payload Data
- TLS: TLS Rec Layer-1 HandShake: Client Hello.
- TlsRecordLayer: TLS Rec Layer-1 HandShake:
ContentType: HandShake:
- Version: TLS 1.0
Major: 3 (0x3)
Minor: 1 (0x1)
Length: 111 (0x6F)
- SSLHandshake: SSL HandShake ClientHello(0x01)
HandShakeType: ClientHello(0x01)
Length: 107 (0x6B)
- ClientHello: TLS 1.0
+ Version: TLS 1.0
+ RandomBytes:
SessionIDLength: 0 (0x0)
CipherSuitesLength: 14
+ TLSCipherSuites: TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA { 0xC0,0x14 }
+ TLSCipherSuites: TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA { 0xC0,0x13 }
+ TLSCipherSuites: TLS_RSA_WITH_AES_256_CBC_SHA { 0x00, 0x35 }
+ TLSCipherSuites: TLS_RSA_WITH_AES_128_CBC_SHA { 0x00, 0x2F }
+ TLSCipherSuites: TLS_RSA_WITH_3DES_EDE_CBC_SHA { 0x00,0x0A }
+ TLSCipherSuites: TLS_RSA_WITH_RC4_128_SHA { 0x00,0x05 }
+ TLSCipherSuites: TLS_RSA_WITH_RC4_128_MD5 { 0x00,0x04 }
CompressionMethodsLength: 1 (0x1)
CompressionMethods: 0 (0x0)
ExtensionsLength: 52 (0x34)
- ClientHelloExtension: Server Name(0x0000)
ExtensionType: Server Name(0x0000)
ExtensionLength: 19 (0x13)
NameListLength: 17 (0x11)
NameType: Host Name (0)
NameLength: 14 (0xE)
ServerName: sts.contoso.net
+ ClientHelloExtension: Elliptic Curves(0x000A)
+ ClientHelloExtension: EC Point Formats(0x000B)
+ ClientHelloExtension: SessionTicket TLS(0x0023)
+ ClientHelloExtension: Unknown Extension Type
+ ClientHelloExtension: Renegotiation Info(0xFF01)
In this scenario, it's expected that ADFS proxy is rejecting the connection. This problem has been reported to Exchange Online team and is under investigation.
Workarounds:
Use Modern Authentication.
Note
This has not been tested. However, conceptually, the connection to ADFS is directly from the client application. Therefore, it should work if it supports TLS 1.1.
Re-enable TLS 1.0 Server in WAP/ADFS proxy.
References
Payment Card Industry (PCI) Data Security Standard (DSS)
Error While Configuring WAP–"The Underlying Connection Was Closed"–Part 2
Third-party information disclaimer
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
