DHgate - China Wholesale Marketplace - Help (2024)

Payment Methods

Payment methods available in DHgate include:

PayPal
Credit card
Bank to bank wire transfers
Western Union

Paying with PayPal

PayPal enables you to send payments quickly and securely online using a credit card or bank account.
When you select PayPal as the payment method, you go to the PayPal site, where you can send your payment.
Advantages:
- Payment is traceable. You can trace the status of your payment using your PayPal account.
- Payment does not require you to use your credit card online (you can transfer directly from your bank account). DHgate doesn't see your credit card number (it is safely encrypted through PayPal's server), which limits the risk ofunauthorized use.
- PayPal offers PayPal Buyer Protection on qualifying items - up to $1,000 in free coverage. Additional limited protection is offered through PayPal's Money Back Guarantee.

Paying with a credit card

When you select Credit Card as the payment method, you will be taken to the PayPal site where you can pay your order.
Advantages:
- Payment is traceable.
- Payment is immediate and convenient. Payment is deposited directly into DHgate's account.
- Credit card companies typically provide some level of identity and purchase protection. Listed below are links to some popular credit card protection policies:
  - Visa's Zero Liability
  -MasterCard Zero Liability
  -Discover 100% Fraud Protection
  -American Express: Ironclad Protection

Paying with bank to bank wire transfer

Payment is sent directly from your bank to DHgate's HSBC bank account in Hong Kong.
Below is the information you need for the transfer:

Beneficiary	Rich Palace Holdings Limited
Beneficiary Address	Unit D, 10/F, China Overseas Building, 139 Hennessy Road, Wanchai, Hong Kong
Bank Name	The Hong Kong and Shanghai Banking Corporation Limited
Swift Code	HSBCHKHHHKH
Bank Account	808-056402-838
Bank Address	L9, HSBC Building, 673 Nathan Road, Mongkok, Kowloon, Hong Kong

Paying with Western Union

With more than 150 years of experience, Western Union is a global leader in money transfer services. It helps consumers and businesses send money quickly and reliably. Below is the information you need for Western Union transfer: