Demand for a new bank account is high among Gen Zers (2024)

The news: As Gen Z achieves financial independence, its members want to separate from the adults who helped open their first accounts, per Morning Consult.

  • Financial institutions (FIs) looking to secure Gen Z clients should ensure that their strategies align with this generation’s unique vision for banking.

Breaking down the data: As Gen Z leaves their parents’ homes, starts college, or enters the workforce, they want to assume control over their own individual financial paths.

  • 25% of Gen Z plans to open a new bank account in the next six months, while just 10% of the general population plans to do so.
  • 72% of Gen Z has a checking account, while 57% has a savings account. Many of these existing accounts could have been created jointly with another adult.
  • 9% of Gen Z is considered underbanked—along with a whopping 52% of millennials. That means they have a bank account but also use alternative financial services, such as cashing checks through a non-bank entity or purchasing money orders.

Gen Z’s evolving saving habits: Inflation has throttled Gen Z’s ability to set money aside for the future, per a recent Bank of America survey of 1,156 general population adults and a partially overlapping sample of 1,167 Gen Z adults.

  • Almost 40% of Gen Z individuals reported recent financial setbacks, leading to diminished savings or accumulating new debt.
  • More than half of Generation Z lacks a basic emergency fund capable of covering three months' worth of expenses.
  • 25% of Gen Zers admitted having resorted to borrowing money from family or friends due to financial constraints.
  • Due to inflation, 75% of Generation Z has reduced spending by focusing on cooking at home, spending less on clothes, and buying only essential groceries—indicating a desire to save, or at least slow down their debt accumulation.

Gen Z’s vision for banking: And inflation isn’t the only factor influencing Gen Z’s financial decisions.

  • Gen Z wants their FIs to choose eco-friendly partnerships and practice transparency in disclosing the types of companies they work with—pushing some FIs to reconsider associations with non-environmentally friendly industries like Big Oil.
  • When choosing an FI, Gen Z seeks tailored financial services like personalized advice geared towards helping them meet their specific financial goals.
  • They’re so serious about seeking out seamless digital banking experiences that they want to test-drive applications before committing.

Key takeaways: To compete for Gen Z’s business, FIs will need to refine their strategies and brands.

  • If FIs want to tap into this market, they need to evaluate whether maintaining less-than-eco-friendly partnerships outweighs the benefits of Gen Z customers.
  • And given Gen Z’s desire to save, FIs can build stronger relationships by offering personalized advice on how to achieve their savings and debt remediation goals.
  • As the US and other countries advance toward an open banking environment, no customer relationship is a given—FIs will need to keep continuously earning loyalty.

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Demand for a new bank account is high among Gen Zers (2024)

FAQs

Demand for a new bank account is high among Gen Zers? ›

Breaking down the data: As Gen Z leaves their parents' homes, starts college, or enters the workforce, they want to assume control over their own individual financial paths. 25% of Gen Z plans to open a new bank account in the next six months, while just 10% of the general population plans to do so.

What percentage of Gen Z has a bank account? ›

In a Javelin digital banking report from 2022, more than 68% of Gen Z consumers said they banked with the five largest consumer-facing banks: Bank of America, Chase, PNC, Wells Fargo and Capital One. In Magana's latest report, that percentage had dropped to 61%.

What does Gen Z think about banks? ›

Trust in Financial Institutions

Interestingly, Gen Z is more likely to trust national banks, while Baby Boomers are more likely to trust local and regional banks.

What is in demand for Gen Z? ›

According to LinkedIn's latest Workforce Confidence survey, 76% of Gen Z Employees want more opportunities to learn and practice new skills. Gen Z are avid learners who value personal and professional growth. Since this generation witnessed rapid technological advancements, they are always eager to acquire new skills.

What percentage of Gen Zers prefer online banking? ›

Banking Preferences:

40% of Gen Z prefer to use online banking as their primary method of managing their finances (Varo Money). 63% of Gen Z believe that a bank's mobile app is essential (Business Insider Intelligence).

Do Gen Z have no savings? ›

Over half (57%) of respondents do not have enough emergency savings to cover three months of expenses. Nearly one-third (30%) feel they don't make enough money to save. Only 15% of Gen Z put a set percentage of their paycheck into a savings account each month.

What generation has the most savings? ›

Unsurprisingly, the oldest generation—Baby Boomers—have amassed the most impressive savings balances. Our survey revealed that around 17% of Baby Boomers have more than $500,000 saved, while that figure dwindles to just 4% among both Gen Xers and Millennials and a mere 2% among Gen Zers.

What is Gen Z biggest problem? ›

Gen Z Struggles With Mental Health

According to McKinsey, over half (55%) of Gen Zers report having either been diagnosed or receiving treatment for a mental health condition, compared to 31% of people aged 55 to 64, who have had decades longer to seek and get treatment.

Who does Gen Z trust the most? ›

TikTok is followed on the list of Gen Z's most trusted brand's relative to all U.S. adults by Snapchat, Spotify, Twitch, Discord, and Instagram.

Are Gen Z financially savvy? ›

For example, a new study by the Investment Company Institute (ICI) finds that “Gen Z households have nearly three times more assets in the [retirement] plan accounts (adjusted for inflation) that Gen X households did at the same age.” More Gen Z-ers have retirement plans set up and they've saved more in those accounts.

What is the most wanted job for Gen Z? ›

Driving the news: Young people today are more likely to job-hop, but they are also looking for stability by pursuing careers as CEOs, doctors and engineers, according to a new Axios/Generation Lab study. By the numbers: Gen Z-ers surveyed said their top career goals were businessperson, doctor and engineer."

What do Gen Z mostly buy? ›

Gen Z spending habits show they care the most about fashion, makeup and beauty products, technology, and their pets. This is perhaps due to their young age and few major bills.

What do Gen Z spend the most money on? ›

Gen Z spend most of their money on household bills and expenses, with 52.3% saying they spent the most money on these costs. 17.2% of Gen Z don't think they'll ever have enough money to buy their own home. The estimated average amount Gen Z spends on socializing is $166.75 per month, totaling $2,000 a year.

How does Gen Z feel about banks? ›

Gen Z attitudes toward money and finances are sometimes aligned with and sometimes starkly different from those of older generations. Research suggests that Gen Z trusts traditional banks more to secure their data and needs digital services to be exceptional to retain their customers.

What banks are popular with Gen Z? ›

But when it comes to Brand Love, legacy banks have secured their place in Gen Z's Top 10, with Lloyds, Barclays, and NatWest ranking 4th, 5th, and 8th, respectively. These brands might not top the overall league table, but they've certainly captured Gen Z's hearts.

How many Gen Z have a bank account? ›

Most Gen Z's already have a bank account: 72% of Gen Z adults have a checking account, and 57% have a savings account. ¹ However, their parents or guardians likely set up these accounts for them.

How much does the average Gen Z have in savings? ›

The results of the survey showed that the estimated average amount Gen Z had in savings was $2,410.57. Just under a quarter (24%) of respondents said they had between $501-$1,000 in savings.

What percentage of Gen Z is in debt? ›

About 17 percent of Gen Zers have personal loan debt, a higher share than in any other generation, with young adults living in the nation's 100 largest metropolitan areas owing a median amount of $1,743 in this type of debt.

Are Gen Z more financially literate? ›

While it may be surprising that Gen Z has the lowest financial literacy levels — and these levels are even lower among Gen Zers who don't attend college — financial experts say there are several reasons as to how this came to be.

What percentage of people have a bank account? ›

According to a survey carried out in October 2022, 94 percent of the adult population in the United States had a bank account in 2022. The share of respondents with a bank account remained the same between 2019 and 2022, which was a two percent increase of banked households compared to 2015.

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