You can log into MyToken to manage unlinking two-factor authentication from your device.To do this, visitMyToken.
Please note, if you have multiple devices that are all using the same link, unlinking within MyToken will impact all devices.
The following steps explain how you can unlink the Google Authenticator app from one device without unlinking your Two-Factor Authentication token on other devices.
Access the Google Authenticator app in the device you wish to unlink
Click the pencil icon (Top right)
Select which token you wish to remove
Then click delete (bottom of screen)
This message will display
Click Remove Account
The token will no longer be accessible from this device but will continue to work on your other linked devices.
FAQs
You're prompted to download a backup key when you set up two-factor authentication (2FA) in your account using the Authenticator App method. This code lets you restore access to your account in case of a changed or lost smartphone, or accidental deletion of the Authenticator App.
How do I clear Google authentication? ›
Deleting Google Authenticator
- Access the Google Authenticator app in the device you wish to unlink.
- Click the pencil icon (Top right)
- Select which token you wish to remove.
- Then click delete (bottom of screen)
- This message will display.
- Click Remove Account.
How do I clear my authenticator app? ›
On the Security info page, select the Delete link next to the Authenticator app. Select Yes when asked to confirm to delete the authenticator app. After the authenticator app is deleted, it's removed from your security info, and it disappears from the Security info page.
What is the downside of Google Authenticator? ›
Lack of encryption
For example, if a cybercriminal happens to access your 2FA QR code, which is the secret key used to generate one-time codes, they will be able to generate the same one-time code. This issue can lead to huge security risks for users such as account takeover or data leakage.
What happens if you remove account from authenticator app? ›
Open the app, locate your account, tap it, and select 'remove'. That's all it takes! You won't get any codes or notifications for that account anymore. Don't worry – unlinking the account doesn't affect your accounts or their security.
Is it possible to reset Google Authenticator? ›
If you can still access the accounts you sign in to with Authenticator, you can reset Authenticator (or temporarily disable 2FA, which is possible on Discord, Microsoft, and other services) on those sites.
How do I clear my authenticator cache? ›
To do this, go to your phone's settings, find the Microsoft Authenticator app, and clear its cache. Reinstall the app: If clearing the cache doesn't work, try uninstalling and reinstalling the app. This will reset the app's settings and may resolve the issue.
Can you turn off Google Authenticator? ›
Open your Google Account. In the "Security" section, select 2-Step Verification. You might need to sign in. Select Turn off.
How do I fix Google authentication problem? ›
Resolution
- Open Google Authenticator app on your mobile.
- At the top-right corner, click on the action (three-dot) icon.
- Click on Settings from the drop-down.
- Choose Time Correction for Codes.
- Select Sync Now.
- Check whether the Two Factor Authentication is working or not.
- Open Settings on your mobile.
How do I remove authentication? ›
Delete a 2FA account token on Android
Tap and hold the desired authenticator account, and then select Remove. A notification window will be displayed advising your account will be deleted in 48 hours. Tap OK to continue.
Reset the authorization code
In the Google Cloud console, go to the Cloud Domains page. On the Registrations list, click the domain name that you want to transfer. On the Domain details page, click Authorization code. In the Authorization code dialog, click Reset.
How do I remove items from Google Authenticator? ›
Open the Google Authenticator app on your mobile device. Tap the pencil icon (top right). Select the desired entry to remove. Click delete (bottom of screen).
What to do if you delete Authenticator? ›
1 answer
- Firstly, go to your phone's app store (like the App Store for iPhones or Google Play Store for Android) and download the Microsoft Authenticator app again.
- Once you've got the app back, you'll need to add your accounts to it again.
How do I remove my old phone from Authenticator? ›
You can click Security Info on the left-hand menu to get there. Next, locate the device you want to un-enroll from the list and click Delete on the far-right. 4. Your device should now be removed from your account.
Can I delete the authenticator app and reinstall? ›
If you accidentally deleted the Microsoft Authenticator app and can't log in to your accounts anymore, here's what you can do: Firstly, go to your phone's app store (like the App Store for iPhones or Google Play Store for Android) and download the Microsoft Authenticator app again.
What if I lose my device with Google Authenticator? ›
What should I do if I lose a phone with Google Authenticator installed? If you lose your phone with Google Authenticator on it, you should erase your phone remotely and use an alternative method to sign into your accounts with 2FA set up until you can install Google Authenticator on a new phone.
How do I get my Google Authenticator code back? ›
If you lost your backup codes, you can revoke them and get new ones.
- Go to the 2-Step Verification section of your Google Account.
- Select Show codes.
- Select Get new codes.
Is it necessary to have Google Authenticator? ›
You can save your codes safely in your Google Account with Google Authenticator. This helps protect you from being locked out of your account when you change devices. However, you may instead choose to use Google Authenticator without these protections.