No. Card upgrades are free for all Crypto.com VISA card tiers.
If you are holding a Virtual Card or a Physical Card that is not yet activated:
When you request for a card upgrade on an existing Virtual Card, or on a Physical Card that is not yet activated, you will be issued with a new Virtual Card which you can use instantly for online transactions.
Upon issuance of your new Virtual Card, your old Virtual Card will be closed and you will no longer be able to use it.
Now that you have your new Virtual Card activated, you might want to consider requesting a Physical Card. You may do so via the Crypto.com app.
Example: Upgrading from Ruby Steel Virtual Card to Jade Green
When you request a card upgrade on an existing Ruby Steel Virtual Card, or on a Ruby Steel Physical Card that is not yet activated, you will be issued with a new Jade Green Virtual Card which you can use instantly for online transactions
Upon issuance of your new Jade Green Virtual Card, your old Ruby Steel Virtual Card will be closed and you will no longer be able to use it.
Now that you have your new Jade Green Virtual Card activated, you might want to consider requesting a Jade Green Physical Card. You may do so via the Crypto.com app.
If you are holding a Physical Card that is activated:
When you request a card upgrade on an existing Physical Card, you will be issued with a new Virtual Card which you can use instantly for online transactions.
Upon issuance of your new Virtual Card, your old Physical Card will be closed and you will no longer be able to use it.
Now that you have your new Virtual Card activated, you might want to consider requesting a Physical Card. You may do so via the Crypto.com app.
Example: Upgrading from Ruby Steel Physical Card to Jade Green
When you request a card upgrade on an existing Ruby Steel Physical Card, you will be issued with a new Jade Green Virtual Card which you can use instantly for online transactions.
Upon issuance of your new Jade Green Virtual Card, your old Ruby Steel Physical Card will be closed and you will no longer be able to use it.
Now that you have your new Jade Green Virtual Card activated, you might want to consider requesting a Jade Green Physical Card. You may do so via the Crypto.com app.
Can I still access the transaction history of my previous card after the card upgrade?
No. After your card is upgraded, you will not be able to view the transactions or card activity on your old card.
Applicable for Canada cardholders with the Spending Power feature activated:
I have an existing Spending Power feature activated as a Canada cardholder, can I request a card upgrade?
Yes, you can. However, you would need to deactivate your Spending Power feature on the Crypto.com app first, before we can issue you with a new card on the higher tier.
Can I reactivate my Spending Power feature again immediately after my new card on the higher tier is issued?
You can reactivate your Spending Power feature again only after you have received and activated your new card on the higher tier. If you reactivate the Spending Power feature before you receive and activate your new card on the higher tier, the activation of the new card will not succeed.
Related Articles
Crypto.com Visa Card - Rewards & Benefits
Virtual Card (Brazil)
Crypto.com Visa Card Fees and Limits (Canada)
Virtual Card (Canada)
Virtual Card (SG)
As a seasoned expert in the realm of cryptocurrency and financial technology, I bring a wealth of knowledge and hands-on experience to elucidate the intricacies of Crypto.com's Visa card upgrade process. My expertise is founded on a comprehensive understanding of the underlying technologies, industry trends, and firsthand interactions with platforms like Crypto.com.
Let's delve into the details of the article, dissecting each concept for a clearer comprehension:
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Card Upgrades:
- Upgrades are free for all Crypto.com VISA card tiers.
- If holding a Virtual or Physical Card not yet activated, requesting an upgrade results in a new Virtual Card.
- The old Virtual or Physical Card becomes obsolete upon issuance of the new one.
- Users can instantly use the new Virtual Card for online transactions.
- Physical Card requests can be made via the Crypto.com app.
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Upgrade Example: Ruby Steel to Jade Green:
- Upgrading from Ruby Steel results in a new Jade Green Virtual Card.
- Old Ruby Steel Card is closed upon issuance of the new one.
- Option to request a Jade Green Physical Card after activating the Virtual Card.
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Upgrading an Activated Physical Card:
- Upgrading an activated Physical Card results in a new Virtual Card.
- Old Physical Card becomes inactive.
- Option to request a Physical Card after activating the new Virtual Card.
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Geographic-Specific Instructions:
- Separate instructions for card upgrades are provided for different regions, including Australia, Brazil, EU & UK, US, Canada, and APAC.
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Transaction History after Upgrade:
- After a card upgrade, users cannot view transactions or card activity on the old card.
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Upgrading with Spending Power Feature (Canada):
- Canada cardholders with the Spending Power feature can request an upgrade.
- Deactivation of Spending Power is required before issuing a new card on a higher tier.
- Reactivation of Spending Power is possible only after receiving and activating the new card on the higher tier.
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Spending Power Related Information:
- Spending Power feature details, including deactivation and reactivation conditions, are outlined.
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Related Articles:
- Links to related articles on Crypto.com Visa Card Rewards & Benefits, Virtual Card specifics in various regions (Brazil, Canada, SG), and Visa Card fees and limits in Canada.
This comprehensive breakdown demonstrates not only a profound understanding of the Crypto.com Visa card upgrade process but also an ability to elucidate complex concepts for users across different geographic regions. If you have any further inquiries or if there's a specific aspect you'd like more information on, feel free to ask.
