Credit Card Processing Fees: How Do They Work? | Capital One (2024)

February 15, 2024 |5 min read

    Credit card processing fees are paid by merchants during credit card transactions. The fees are generally paid to the credit card network, credit card issuer and payment processing company and often range from 1.5% to 3.5% of the transaction. When you use your credit card to pay for something at the store, you, as the consumer, don’t usually directly pay credit card processing fees.

    Sometimes referred to as credit card transaction fees or credit card merchant fees, credit card processing fees are often inevitable for any merchants or business owners who accept credit card payments and are the merchants’ cost for the use and benefits of the electronic payments system. Learn more about the different types of fees and processing costs associated with credit cards.

    Key takeaways

    • Credit card processing fees are paid by the merchant, not by the consumer.
    • Businesses and their acquiring banks pay credit card processing fees to the consumer’s credit card issuer, credit card network and payment processor.
    • On average, credit card processing fees can range between 1.5% and 3.5% of the transaction. They can provide the merchant with guaranteed payment and ease of customer transactions, including the facilitation of online payments.

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    What does credit card processing mean?

    When a credit card transaction takes place between a business and a consumer, a credit card payment processor completes the transaction behind the scenes. Payment processors generally facilitate payment and serve as the middleman between consumers, businesses, card issuers and card networks.

    Then, for completing this service, the business is charged small fees by the merchant account, which is a business bank account that gives merchants the ability to process card transactions. Or the fees are charged by the payment service provider—like Square or PayPal®—involved in the transaction.

    Types of credit card processing fees and how they work

    Merchants are likely to encounter three main types of processing fees as part of credit card transactions: interchange fees, assessment fees and payment processor fees.

    Keep in mind, credit card processing fees shouldn’t be confused with other credit card fees that may be associated with a cardholder’s account and can be avoided, like late fees.

    Interchange fees

    An interchange fee is set by the credit card network to help cover the costs of processing and authorizing the transaction. Card issuers typically use the money from interchange fees to fund important things like fraud protection, increasing access to credit, and rewards and benefits for cardholders.

    Interchange fees may vary based on factors like the credit card network, the amount of the transaction, the type of credit card and whether the transaction was made online or in person. For example, in-person point-of-sale transactions can be less expensive than card-not-present or online transactions since there are additional factors in place that lower the likelihood of a fraudulent transaction. Merchants also have the opportunity for lower rates when additional fraud prevention measures are in place—for example, on online transactions.

    Assessment fees

    An assessment fee is charged by the merchant’s credit card network based on the merchant’s total monthly sales. Most businesses work with four main credit card networks in the U.S.: American Express®, Discover®, Mastercard® and Visa®. Other businesses may work with a processor such as Square or Paypal that often charges flat rates versus potential variance in the underlying rate.

    American Express and Discover issue their own credit cards. To get a Mastercard or Visa, consumers must apply through separate issuing banks or financial institutions.

    Payment processor fees

    The payment processing company the merchant works with might charge an additional fee for managing transactions. These fees can be charged monthly, annually or upfront when the transaction goes through.

    What are chargeback fees?

    Chargeback fees are charged to the merchant when a consumer disputes a credit or debit card charge and is successful. Rather than the merchant issuing a refund, the credit card issuer returns the funds and charges the merchant a fee. This is not a credit card processing fee, but a chargeback fee can affect merchants.

    Average credit card processing fees

    The average cost of credit card processing fees generally ranges between 1.5% and 3.5% of the transaction. However, these rates can vary depending on the credit card network and the type of pricing model the merchant uses. And the credit card processing fees can be lower than the fees for other payment options.

    Credit card processing pricing models

    Three main types of pricing models are commonly used to determine credit card processing fees: tiered pricing, flat-rate pricing and interchange plus pricing. Take a closer look at each:

    Tiered pricing model

    Under this pricing model, credit card processing companies categorize their fees by different transaction types. There are three major tiers:

    • Qualified tier models include debit cards and credit cards without rewards programs.
    • Midqualified tier models include certain cards with rewards programs.
    • Nonqualified tier models include corporate cards and cards with high-level rewards programs.

    Flat-rate pricing model

    With flat-rate pricing, credit card processors charge businesses a certain percentage of the transaction plus a small flat fee, typically $0.20 to $0.30.

    Interchange plus pricing model

    Under this pricing model, businesses pay the interchange fee and a predetermined transaction fee.

    Credit card processing fees in a nutshell

    Credit card processing fees are a common component of business transactions that are critical to the card payment system. And if you’re a consumer who makes credit card payments, it can help to understand how the fees that merchants pay work. They allow customers to safely and securely make purchases with credit or debit cards. And the ability to accept credit and debit cards can benefit retailers and consumers everywhere.

    Still interested in learning more about credit cards? Read about how credit cards work and how to understand your credit card terms. And if you’re looking for a new credit card, you can compare cards to find the right one for you.

    Credit Card Processing Fees: How Do They Work? | Capital One (2024)

    FAQs

    Credit Card Processing Fees: How Do They Work? | Capital One? ›

    Credit card processing fees are paid by the merchant, not by the consumer. Businesses and their acquiring banks pay credit card processing fees to the consumer's credit card issuer, credit card network and payment processor. On average, credit card processing fees can range between 1.5% and 3.5% of the transaction.

    How do you explain credit card processing fees? ›

    Credit card processing fees are the fees that a business must pay every time it accepts a credit card payment. There are multiple types of fees associated with each transaction, and fees can vary depending on the type of credit card accepted.

    Can you pass credit card processing fees to customers? ›

    There are legal options for passing on credit card fees to customers. Credit card surcharging and cash discounting are the two main options for passing on fees. Adding a surcharge to credit card payments is not legal in every state, but offering a cash discount is.

    Who should pay credit card processing fees? ›

    The typical fee for credit card processing ranges from 1.5% to 3.5% of the total transaction. Who pays credit card processing fees? Merchants typically pay credit card processing fees, though these fees are an operating cost and thus can affect how merchants price their goods and services.

    Are credit card processing fees fixed? ›

    In many cases, interchange fees are calculated as a percentage of the total transaction, with a fixed amount added on top. As with assessment fees, interchange fees differ between issuers.

    Is it OK to charge a credit card processing fee? ›

    The answer is: yes, if your business operates in states where it is legal to do so. As of the time of publishing this, the practice of imposing additional fees on credit card transactions (i.e., credit card surcharges) is prohibited in only three U.S. locations: Connecticut, Massachusetts, and Puerto Rico.

    What is a processing fee in simple words? ›

    To put it simply, a processing fee is a pre-set amount that a business pays every time a customer uses a credit or debit card to pay for their goods or services. The processing fee can be split into two parts: the interchange. The fees charged by the Issuer to the Acquirer. fee and the assessment fee.

    Is it illegal to charge a customer for credit card processing? ›

    Merchants can impose a surcharge as long as it doesn't exceed the cost of the merchant's processing fee. Merchants may offer discounts for payment by cash, check or other methods unrelated to credit cards. There is no prohibition for credit card surcharges and no statute on discounts for different payment methods.

    How do I tell customers about credit card fees? ›

    Whether accepting payments online or in person, banners, posters, and other appropriate types of signage should inform customers that an extra fee, such as a surcharge, will be added (as a separate line item) to the final dollar amount of their credit card purchases.

    Is it legal to charge a 3% credit card fee? ›

    In 1985, California passed a law (Civil Code section 1748.1) that prohibited merchants from adding a surcharge (an extra fee) when customers pay by credit card instead of cash.

    What is the maximum credit card processing fee? ›

    Cap of 4% on surcharges.

    The surcharge that merchants pass on to consumers cannot exceed the cost merchants are charged by credit card payment processors. The current cap on these fees is 4%. “In some cases, the processor will reduce the cost if the merchant balks at 4%,” said Fortney.

    Can you claim credit card processing fees? ›

    Because they can be classified as operating expenses, the answer to 'are merchant fees tax deductible' is usually yes. Your business pays fees to both the card issuer and card network processor to accept credit card payments.

    How to offset credit card processing fees? ›

    10 Ways to Reduce Your Credit Card Processing Fees
    1. Choose a credit card processor with a surcharge program. ...
    2. Verify addresses for lower credit card fees. ...
    3. Give a cash discount to customers. ...
    4. Always examine your monthly statement. ...
    5. Add a service or convenience fee. ...
    6. Encourage ACH payments.
    Sep 13, 2023

    How can I avoid processing fees? ›

    How to Lower Credit Card Processing Fees and Avoid Extra Costs
    1. Protect Your Devices. ...
    2. Stay PCI Compliant. ...
    3. Find the Best Merchant Services Provider for Your Business. ...
    4. Consider Surcharging or Cash Discounts. ...
    5. Avoid Cancellation Fees.

    Can I negotiate processing fees? ›

    Markups (Negotiable)

    It's the only area of credit card processing expense that you can negotiate. The processing markup includes the processor's rates, credit card transaction fees, monthly fees, and any fees associated with software, gateways or processing equipment. That is, any fees that the processor can control.

    What states do not allow credit card processing fees? ›

    Currently, credit card surcharging is illegal in the following states and territories:
    • Connecticut.
    • Maine.
    • Massachusetts.
    • New York (as currently interpreted)
    • Puerto Rico.

    How do you explain a credit card convenience fee? ›

    A convenience fee is a fee charged by a seller when a consumer pays with an electronic payment card rather than by a standard form of payment accepted by the business. Standard payments include cash, check, or an Automated Clearing House (ACH) transfer.

    How do I inform customers of credit card processing fee? ›

    Examples of Customer Notifications

    For example, a point-of-entry disclosure could read as: “We impose a surcharge on credit cards that is not greater than our cost of acceptance.” In a point-of-sale scenario, your signage might display specific charges, such as: “We impose a surcharge of X% on the transaction.

    Is it legal for companies to charge credit card processing fees? ›

    In 1985, California passed a law (Civil Code section 1748.1) that prohibited merchants from adding a surcharge (an extra fee) when customers pay by credit card instead of cash.

    How do I charge customers credit card processing fee on an invoice? ›

    Here's how you can do it:
    1. Calculate the fee: Multiply the total cost of the invoice by 2.99% to determine the fee amount.
    2. Add a line item: While creating the invoice, include a separate line item for the processing fee and enter the calculated amount.
    Jan 20, 2024

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