CORPORATE SOCIAL RESPONSIBILITY
CORPORATE RESPONSIBILITY REPORT 2023
One Team, One Family is what Dave & Buster’s is known for and also reflects how we serve the communities in which we PLAY.
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WE ARE ALL ABOUT INCLUSIVE FUN FOR ALL
At Dave & Buster’s, we live by and are committed to our core values. While we express our values and culture pillars using different words at Dave & Buster’s and Main Event, the themes are consistent. We believe that as a team, we are better together and will only win through our people. We believe in going above and beyond to take care of our Guests with a “You got it!” attitude. We believe in coming together every day to play our hearts out and making moments memorable. We believe that every Team Member should speak up so we can all work together to raise our game and be game changers. We continue to innovate and improve our brand. That means we try new things, take responsible risks, and hold each other accountable for our behaviors and results. In living our core values, we also know having clear governance and accountability are essential to meeting our commitments to our key stakeholders: our shareholders, our guests, our team members and our communities. We are committed to doing what is right, conducting ourselves with integrity and ensuring our actions follow the highest ethical standards. We expect our team members to give back by investing their energies in our charities, being socially responsible and protecting our environment.
Make-A-Wish
At Dave & Buster’s we desire to give back to and stay connected with the places where we live and work. We encourage our team members to give back to the communities we serve and as a company we invest our time and efforts to support Make-A-Wish®. We have proudly supported Make-A-Wish since 2012. In that time, we have raised over $19 million to this worthy cause and helped grant more than 2,500 wishes to children with critical illnesses. We participate in several events in our stores and at our company headquarters to fund raise for Make-A-Wish. To learn more about Dave & Buster’s efforts with Make-A-Wish, click on the link on our webpage and to learn more about Make-A-Wish – visit their website at wish.org.
- Dave & Buster’s has raised over $17 million for Make-A-Wish since 2012!
- As a proud supporter of Make-A-Wish, Dave & Buster’s has multiple ways to aid in the mission to grant wishes for children with critical illnesses:
- For every Strawberry Shortcake purchased, $1 is donated to Make-A-Wish.
- 100% of all cash donations from guests who play our “throwback” arcade games is donated to Make-A-Wish.
- D&B locations host silent auctions throughout the year through Charity Benefits Unlimited that benefit Make-A-Wish. •Power Card donations, host sendoff parties and wishes, and much more!
Buster’s Legacy Fund
We invest in helping our own team members in their times of greatest need. Our Buster’s Legacy Fund is an independent non-profit established to create an employee assistance fund for the benefit of our Dave & Buster’s and Main Event team members who suffer catastrophic events resulting in severe economic hardship. Its purpose is to ensure any team member who has suffered a catastrophic medical or other personal situation receives immediate assistance. The Fund is financed by contributions from our team members, customers, guests and business partners.
Social Responsibility - Code of Business Conduct and Ethics
We know that our success stems from our exceptional team members in our stores and our company headquarters. Every team member, including our Board of Directors, our leaders and everyone who works with our company at every level, is expected to act with honesty and integrity, abide by all applicable laws and regulations, and honor our Code of Business Conduct and Ethics (“Code”). Our Code sets out the policies that are aimed at helping all of us at Dave & Buster’s live our Core Values, demonstrate our commitment to human rights and have fun in doing so. We also expect our vendors and suppliers to live up to the spirit of the Code by committing to conduct business ethically and comply with applicable laws, including those prohibiting corruption, protecting our environment, upholding safe and healthy work environments, and ensuring food safety, sustainability, human dignity and equal rights, and fair labor.
Social Responsibility - Human Rights Policy
At Dave & Buster's, our respect for human rights begins with our commitment to providing inclusive fun for all and treating everyone with dignity and respect. But it doesn't end there. It also means living each of our core values in our interactions with others every day. Our enterprise Human Rights Policy governs how we treat each other - from our Guests and team members to our business partners and people at every level of our supply chain.
Water
We use plumbing fixtures, including automatic shut-off faucets, that reduces our water consumption by 20% for water closets and 50% for lavatories as required by local codes.
Lighting
We use LED light fixtures throughout our stores and have removed all incandescent and compact CFL lamps.
We use lighting control systems that help improve energy efficiency when rooms are areas are not in use.
HVAC Controls and Monitoring
We use an energy control program for our HVAC systems enabling us to manage our energy consumption throughout the day. The result is overall lower energy consumption.
Energy Star Appliances
Our kitchens use Energy Star-certified appliances, including fryers, griddles, dishwashers, refrigerators and freezers, and convection ovens.
Our kitchen exhaust fans are also equipped with variable speed fans that save energy during lower traffic times.
Our new stores use high efficiency commercial hot water heaters that are low NOx emission.
Recycling and Compacting
Our stores follow all state and local recycling mandates, including for cardboard, glass, plastic, and organic waste as applicable in each community we serve.
We use a low-energy compaction system for trash and cardboard. The system allows us to reduce our cardboard waste in landfills and use less energy than large commercial compactors.
We recycle our cooking oil with systems designed to reduce handling of hot oil and spills in transfer.
Our corporate office also recycles paper and cardboard reducing our paper waste in landfills.
Sourcing
We source products from multiple suppliers in many countries. We want our suppliers to share our commitment to ethical business conduct; fair labor practices; proven environmental, health and safety practices; and sustainability. In addition to our Code of Business Conduct and Ethics, we maintain a Supplier Code of Business Conduct which outlines our expectations in these areas and more.
