General inquiries
Fulfil your banking needs 24 hours a day, 7 days a week with our toll-free number.
- 1-800-4SCOTIA (1-800-472-6842)
- (416) 701-7200 (Greater Toronto/outside Canada and USA, call collect through your local operator)
- 1-866-267-4726 (Relay services for Deaf, deafened, and hard of hearing customers)
TeleScotia Telephone Banking
Pay bills, check your balance, transfer funds and more.
- 1-800-267-1234 (English)
- 1-800-830-8800 (Cantonese)
- 1-800-830-8080 (Mandarin)
Scotiabank Small Business
Speak with a Scotiabank Small Business Advisor for help and advice. For commonly asked questions, visit our Small Business Website.
- 1-877-552-5522 (English & French)
Monday – Thursday, 9:00 a.m. – 11:00 p.m. EST
Friday, 9:00 a.m. – 10:00 p.m. EST
Saturday, 10:00 a.m. – 6:00 p.m. EST
Small Business Loan Protection (Insurance)
- 1-855-753-4272 (English & French)
Monday – Friday, 8:00 a.m. – 8:00 p.m. EST
Small Business Government Taxes
- 1-800-206-9444
Scotiabank Investment Line
Speak with a Scotiabank Personal Investment Advisor for help and advice
- 1-800-268-9269(Monday – Friday, 8:00 a.m. - 8:00 p.m. EST)
Scotia Mutual Funds
- 1-800-268-9269(Monday - Friday, 8:00 a.m. - 8:00 p.m. EST)
Scotia iTRADE
- 1-888-TRADE88 (1-888-872-3388)
Monday - Friday, 8:00 a.m. - 8:00 p.m. EST - 1-877-662-3838 (Cantonese & Mandarin)
Monday - Friday, 9:00 a.m. - 5:00 p.m. EST
Travel Insurance
- 1-877-421-0157
Monday - Friday, 8:00 a.m. - 8:00 p.m. EST
Saturday, 9:00 a.m. to 6:00 p.m EST
Creditor Insurance: Insurance Canada Service Centre
- 1-855-753-4272(Monday - Friday, 8:00 a.m. - 8:00 p.m. EST)
Scotiabank Mortgages
- 1-877-303-8879(English)
Monday - Friday, 8:00 a.m. - 11:00 p.m. EST
Saturday, 8:00 a.m. - 7:00 p.m. EST - 1-877-303-8881(French)
Monday - Friday, 8:00 a.m. - 11:00 p.m. EST
Saturday, 8:00 a.m. - 7:00 p.m. EST
Property Insurance Tracking Centre
- 1-877-594-0175(English & French)
Monday – Friday, 8:00 am – 8:00 pm ET (English)
Monday – Friday, 9:00 am – 4:30pm ET (French)
Scotia Total Equity Plan & Automobile Plan Loans (English & French)
- 1-800-790-7979
Monday - Friday, 8:00 a.m. - 9:00 p.m. EST
Saturday: 8:00 a.m - 7:00 p.m. EST
Scotiabank Student Loan Centre
- 1-800-972-6842
- 416-288-4655 (Greater Toronto Area)
Scotiabank Line of Credit
- 1-888-882-8958(Monday - Friday, 9:00 a.m. - 8:00 p.m. EST)
Scotiabank Credit Card Centre
- 1-800-387-6466 (Canada/USA)
- (416) 288-1440 (Greater Toronto/outside Canada and USA, call collect through your local operator)
- Relay services for Deaf, deafened, and hard of hearing customers are available.
Scotiabank Platinum American Express Cards
- 1-888-860-5477 (Canada/USA)
- 416-701-7810 (Greater Toronto/outside Canada and USA, call collect through your local operator)
Scotiabank Gold American Express Cards
- 1-888-860-7093 (Canada/USA)
- 416-701-7814 (Greater Toronto/outside Canada and USA, call collect through your local operator)
Scotiabank American Express Cards
- 1-888-861-5443 (Canada/USA)
- 416-701-7820 (Greater Toronto/outside Canada and USA, call collect through your local operator)
Scotiabank Rewards VISA Cards
- 1-888-861-5603 (Canada/USA)
- 416-701-7824 (Greater Toronto/outside Canada and USA, call collect through your local operator)
Scotiabank MasterCard Cards
- English: 1-866-286-4517
- French: 1-866-778-8103
Scotiabank Mobile Banking Help Desk
- 1-877-908-8866
Scotia Wealth Management OnLine Support (formerly ScotiaMcLeod and Scotia Private Client Group OnLine Support)
- 1(800) 4SCOTIA (1-800-472-6842)
When prompted say, "Investments".
You'll be asked which products or services you're calling about. You can say one of the following: "GICs", "Mutual funds", "Scotia iTRADE", "Scotia McLeod", "Private Investment Counsel" or "ScotiaTrust".
If you're calling for another reason say, "It's something else".
If you don’t recognize a charge or you’ve shared your personal or financial information with someone who seems suspicious, contact us as soon as possible so we can help.
If you recognize the merchant or you’ve authorized the transaction, call
- 1-800-472-6842
If you don’t recognize the merchant or you’ve given your personal or financial information to someone other than Scotiabank, call
- 1-866-625-0561
If you’re outside of Canada/USA, call
- 416-701-7200
If your Visa or Amex card is lost or stolen, you can lock it temporarily in the app to prevent unauthorized purchases.
From the app’s home screen, select your credit card or line of credit account, and then select Manage and Lock or unlock card.
Scotiabank Canada Collections Centre
- 1-855-475-1557(English & French)
Retail
- 1-800-375-5872(English)
- 1-800-375-5909(French)
- 1-866-819-7382(English & French)
Hours of operation
Monday- Friday: 7am-10pm
Saturday: 8am-6pm
Small Business
- 1-866-280-0012(English & French)
Scotiabank Mastercard
- 1-800-799-4424(English & French)