Contact Us (2024)

Contact Us by Phone

For any tax type not covered below, please call us at 410-260-7980, or 1-800-638-2937 outside of Central Maryland.

Topic Phone Number Toll-Free Number
Bulk Sales (on sale of business) 410-767-1941 from the Baltimore area 1-800-638-2937 from elsewhere in Maryland
Business Licenses 410-260-6240 from Central Maryland 1-866-239-9359 from elsewhere in Maryland
Estate Tax 410-260-7850 from Central Maryland 1-800-MD TAXES(1-800-638-2937) from elsewhere in Maryland
Good Standing Certificates 410-260-7813 from Central Maryland
Income Tax Refund Status 410-260-7701 from Central Maryland 1-800-218-8160 from elsewhere in Maryland
Motor Fuel Tax 410-260-7215 from Central Maryland
Tax Clearance Certificate 410-767-1966 from Central Maryland 1-800-648-9638 from elsewhere in Maryland
Tax Fraud/Non-Compliance-Individual Taxes 410-767-1322
Tax Practitioner Hotline (for Tax Professionals) 410-260-7424
Unclaimed Property 410-767-1700 from the Baltimore area 1-800-782-7383 from outside of central Maryland
TopicPhone Numberemail
General Accounting Questions 410-260-7813[email protected]
State Liability Offset Help410-767-1642
Federal Offset Payment Help 410-260-7350

For One Stop Vendor Payment inquiry System, Federal Liability Offsets Letters, or 1099 Forms please visit the Online Service Center.

Procurement Officer Patti Tracey
Deputy Director
Phone: 410-260-7220
Email: [email protected]
Service Contracts Krystal White
Contract Administrator
Phone: 667-401-2594
Email: [email protected]
Commodities Michael Hall
Procurement Administrator
Phone: 410-260-7832
Email: [email protected]
Information Technology Guy Werner
IT Procurement Manager
Phone: 667-290-5542
Email: [email protected]

Bernice Jeffries
IT Procurement Administrator
Phone: 410-260-7594
Email: [email protected]

Minority Business Enterprise (MBE) Laura Gutierrez
Small Business Director, Policy Development
Phone: 667-262-0535
Email: [email protected]
Veteran-Owned Small Business Enterprise (VSBE) Patti Tracey
Agency Liaison
Phone: 410-260-7220
Email [email protected]
Small Business Reserve (SBR) Program Laura Gutierrez
Small Business Director, Policy Development
Phone: 667-262-0535
Email: [email protected]

Mailing Address:
Comptroller of Maryland
Office of Administration and Finance
Comptroller of Maryland
PO Box 466
Annapolis, MD 21404-0466

Taxpayer Services

To reach a Taxpayer Services Agent for help with any tax issue, please call us at 410-260-7980, or 1-800-638-2937 outside of Central Maryland. If you prefer, they will also provide assistance via email [email protected].

Contact Us by Email

Email Security Warning!

When sending an email to the Comptroller of Maryland, do not include information such as your full social security number (use only the last 4 digits), bank account numbers, routing numbers, or any other sensitive information.

If you wish to send sensitive information, email a description of the issue (without the sensitive data), and let us know you have confidential information to send. We will reply back via an encrypted email account, which will have "#secure#" in the email subject. In reply to the secured email, you may then provide the additional detail, including the sensitive information.

General Information
[email protected]
A service which provides assistance and general information regarding Maryland tax returns, notices and other agency matters.
Comptroller Brooke Lierman
[email protected]
Have a question or comment for State Comptroller Brooke Lierman?
Comptroller Executive Staff
[email protected]
Need to contact Comptroller Lierman’s team?
Alcohol Licensing
[email protected]
For manufacturers, transporters, and wholesale distributors of alcoholic beverages into, within and out of Maryland.
Bureau of Revenue Estimates
[email protected]
Provides staff support to the Board of Revenue Estimates, which is responsible for estimating state revenues. Maintains detailed data and forecasts on state revenues and the state economy.
Tax Investigation Unit
[email protected]
To report suspected tax fraud/non-compliance concerning individual taxes.
Central Payroll Bureau
[email protected]
Responsible for issuing paychecks to all state employees, except those in the Mass Transit Administration. Handles deductions, payroll taxes, W-2 forms, and other payroll reports for state government.
Cigarette Stamps
[email protected]
For Cigarette Stamps related question only.
Compliance Division
[email protected]
The division's primary functions are auditing and collecting various business and personal income taxes. Operating sections include Administration, Auditing, Collections, and Hearings and Appeals.
Electronic Filing Program
[email protected]
For online filers, tax preparers, and software developers with questions or comments about Maryland's electronic filing program for personal and corporate income tax returns.
Estate Tax
[email protected]
For help or questions with filing of form MET1 and other Maryland Estate tax forms
Feedback
[email protected]
Let us know how the Comptroller's Office can better meet your needs through the services we offer and how we can make this site more useful to you.
General Accounting Division
[email protected]
Maintains the state's accounting records and accounts for all state funds received and disbursed. Countersigns and distributes all State Treasury checks.
IFTA Licensing
[email protected]
For Help with IFTA licensing related issues only.
Motor Fuel Tax
[email protected]
For motor fuel dealers and diesel fuel sellers and users, commercial motor carriers, and International Fuel Tax Agreement (IFTA) members.
Sales and Use Tax
[email protected]
For business and individual taxpayers with questions about the state sales and use tax.
Corporate Information Reporting
[email protected]
For business taxpayers with questions about corporate information reporting.
State License Bureau
[email protected]
Responsible for enforcing local revenue laws which require business licenses.
Tax Information for Tax Professionals
[email protected]
For tax professionals with questions about income tax law and client accounts.
Tax Forms
[email protected]
For requesting tax forms and instructions.
Tobacco Licensing
[email protected]
For manufacturers, transporters, and wholesale distributors of tobacco products into, within and out of Maryland.
Tobacco Tax
[email protected]
For Alcohol and Tobacco Tax filing and return questions.
Unclaimed Property
[email protected]
Financial assets, such as bank accounts, insurance benefits and wages that remain unclaimed for three years must be reported to the Maryland State Comptroller's Office. The comptroller serves as custodian of these unclaimed funds and maintains a database to help locate the legal owners.

If you are unsure of the appropriate e-mail address to use, please e-mail the General Information account.

Maryland Relay is a public service provided by the Maryland Department of Budget and Management/Telecommunications Access of Maryland, which enables standard telephone users to communicate with deaf, hard - of - hearing, deaf/blind or speech - disabled people who use a TTY. For more information you can visit their web site, https://doit.maryland.gov/mdrelay/ or call the following numbers.

Access Numbers

  1. 7-1-1 (in Maryland)
  2. 1-800-735-2258 (Anywhere)
  3. 410-260-7157 or 410-767-1967 (Baltimore Metro TTY)
  4. 301-949-6032 (Wheaton TTY)
  5. 1-888-VCO-WORD =1-888-826-9673 (for VCO)
  6. 1-877-735-5151 (for ASCII)
  7. 1-800-785-5630 (MD Speech-to-Speech Relay)
  8. 1-900-386-3323 (900 call via MD Relay)

Comptroller of Maryland's Ombudsman's Office

Building upon the agency's commitment to stellar customer service, the agency has created a new unit dedicated to providing taxpayers with a high-level contact for tax issues that haven't been resolved adequately. The Ombudsman's Office, led by Dana Frank Buker, is dedicated to helping taxpayers navigate government channels and come to a swift resolution of their problems.

Ombudsman

If you have a problem with the Comptroller's Office that you are unable to resolve through routine channels, the Comptroller's ombudsman may be able to help.

The ombudsman can:

  • Respond to your inquiries about unresolved tax matters including mistakes made, undue delays, poor or misleading information or staff behavior;
  • Ensure that the appropriate staff person reviews your complaints;
  • Provide you with a written response about the Department's decision, if needed;
  • Inform you of what action, if any, you should take to resolve the issue, and
  • Assist you in understanding your rights and responsibilities under the Maryland Tax Statute.

The ombudsman cannot:

  • Review complaints relating to tax policy or legislation
  • Review matter that are before the courts
  • Automatically stop legal action being taken by the Comptroller's Office to collect a liability
  • Review complaints that other statutory bodies would deal with

Contact Information

Comptroller's Ombudsman: Dana Frank Buker
Telephone number: 410-260-6222
E-mail: [email protected]
Address: 80 Calvert Street, PO Box 466, Annapolis, MD 21404-0466

Contact Us (2024)

FAQs

How do I answer the question "Am I enough?"? ›

Conclusion - You Are Enough

Everyone wrestles with the question of if they're good enough. You aren't alone. However, make sure you realize that "enough" doesn't mean "complete" or "everything." Instead, what it means is that you have the skills, abilities, tools, and wherewithal to achieve anything you want in life.

What is a good customer service answer? ›

It involves actively listening to customers to understand their concerns or requirements and then providing prompt and effective solutions tailored to their individual needs. Good customer service also entails being courteous, empathetic and patient, even in challenging situations.

How to respond to customer inquiries? ›

  1. 1 Acknowledge the inquiry. The first step in responding to a customer inquiry is to acknowledge that you have received it and that you are working on it. ...
  2. 2 Understand the inquiry. ...
  3. 3 Resolve the inquiry. ...
  4. 4 Follow up on the inquiry. ...
  5. 5 Here's what else to consider.
Sep 5, 2023

Why do people say I am enough? ›

You are enough means that you were made to be you, as you are, on purpose. It is no mistake that you are this person, in this place, at this time. You are enough as you are, mess and all, beautiful and broken, showing up for your life every day.

How to accept that you are enough? ›

Make It Personal: Good enough will look different for every person. Define success based on your strengths, values, goals, and life circ*mstances. Don't compare yourself to others' metrics and progress. What are the personal goals relevant to your life right now?

How do I respond professionally? ›

How to write a response email
  1. Respond quickly. ...
  2. Start with a greeting. ...
  3. Reply to questions or concerns in separate lines. ...
  4. Ask for confirmation of understanding. ...
  5. Include closing remarks and your signature.
Aug 15, 2024

How to respond to no response? ›

What to say when no one responds? A polite follow-up message, expressing your continued interest and reiterating the importance of their feedback, can be a good approach when there's no response.

How to reply to a message politely? ›

Follow these steps when replying to an email:
  1. Review the email. Read the initial email carefully. ...
  2. Start with a greeting. Begin your email with a polite greeting. ...
  3. Reply to each question or concern. ...
  4. Ask for confirmation of understanding. ...
  5. Add a closing statement and your signature.
Aug 6, 2023

What is good customer service in simple words? ›

What is good customer service? Great customer service means meeting customer expectations—from interacting with customers over messaging channels because they expect convenience to investing in your knowledge base because they expect to find answers on their own.

What words describe good customer service? ›

What are 5 words that describe good customer service qualities?
  • Attentive.
  • Empathetic.
  • Patient.
  • Proactive.
  • Responsive.
Feb 5, 2024

What are the 7 qualities of good customer service? ›

10 Characteristics Every Customer Service Representative Should Have
  • Problem-Solving Skills. The number one skill you need to excel in for good customer service is problem-solving. ...
  • Clear Communication. ...
  • Friendly Attitude. ...
  • Empathy. ...
  • Business Acumen. ...
  • Product/Service Knowledge. ...
  • Strong Time Management. ...
  • Patience.
May 25, 2023

How do you respond to good customer service? ›

We appreciate your feedback and are delighted to know you enjoyed our [product/service]. Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us.

How do you respond to an inquiry politely? ›

Key Components of an Inquiry Response Email
  1. A clear subject line that references their inquiry.
  2. A personalized greeting using their name.
  3. An expression of thanks for their interest.
  4. A brief recap of their inquiry to show understanding.
  5. Answers to their questions or additional relevant info.

How should you respond to a request or inquiry? ›

What are the essential steps to responding to customer inquiries and requests?
  1. Acknowledge the inquiry or request.
  2. Understand the inquiry or request.
  3. Resolve the inquiry or request. ...
  4. Follow up on the inquiry or request. ...
  5. Document the inquiry or request.
  6. Learn from the inquiry or request. ...
  7. Here's what else to consider.
Feb 14, 2024

How do you prove to myself that I am enough? ›

  1. By going out and achieving those things that I “wish” for.
  2. By taking my goals, breaking them up into realistic pieces, and knocking the hell out of them.
  3. By trying new things, and showing myself that I can do them… by actually doing them.
  4. By doing what it takes to get what I wish, and then getting those things.
Feb 23, 2017

How do you make myself believe that I am enough? ›

Part of being human is to accept that we're flawed and being vulnerable is natural. Be Open to New Experiences: Say yes to new opportunities and experiences. They can lead to interesting stories and personal growth. Listen Actively: Be genuinely interested in people you find interesting.

How do I answer "Am I not good enough?"? ›

Very simple, Just show them what really you can do. Just do anything and then if anyone says you again that you are not good enough then just say them , “ YOU KNOW WHAT ! I AM REALLY NOT AS GOOD AS YOU ARE BUT I AM ENJOYING MY LIFE THIS WAY.

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