Contact U.S. Passports (2024)

FAQs

Contact U.S. Passports? ›

Call 1-877-487-2778 from 8:00 a.m. to 10:00 p.m. Eastern Time on Mondays through Fridays, or on Saturdays and Sundays from 10:00 a.m. to 3:00 p.m.

Reminders for Contacting Us

Our primary number is 1-877-487-2778. Se habla español. If you are deaf or hard of hearing, call 1-888-874-7793 for TDD/TTY teletype services. Contact your local U.S. embassy or consulate if you are applying outside the United States.

Check Application Status: Visit passportstatus.state.gov 14 business days after you apply. Ask Questions About Your Application: Call 1-877-487-2778 (1-888-874-7793 for TDD/TTY) or email [email protected].

If you or another U.S. citizen is experiencing an emergency abroad and need immediate assistance, please call 888-407-4747 (U.S. and Canada) or 202-501-4444 (overseas) – or contact the nearest U.S. embassy or consulate.

Officially, the department's still quoting six to eight weeks for routine service, the same as it was before the pandemic began. “The time it takes to get a passport will be the same as renewing by mail,” its website warns. Second, you can only do the easiest kinds of passport renewals online.

If you need a passport urgently

You can pay to use the Fast Track or Online Premium services to get a passport, if you think the standard service will take too long.

How long are passport renewals taking? ›

You'll usually get your passport within 3 weeks.

To check your passport progress, you will need personal information including your last name, your date of birth, and the last four digits of your Social Security number. With this information in hand, you can easily find out the status of your passport application.

For more information visit the State Department's passport webpage here. Check your passport before purchasing a ticket: To check your passport expiration date, look on the data page of your passport book or on the front of your passport card.

Urgent travel: If you have a life-or-death emergency or urgent international travel coming up within 14 days, you can make an in-person appointment at one of the 26 passport agencies throughout the United States. You must have an appointment to visit an agency. Make an appointment online or by calling 1-877-487-2778.

The shortest time to citizenship is offered in Vanuatu, with a passport obtainable in 1 to 4 months. A Caribbean passport can typically be granted in 6 to 8 months. Turkish and Egyptian passports take slightly longer: 8 and 10 months, respectively. Investors seeking citizenship in an EU country can consider Malta.

U.S. citizens are generally required to present a valid U.S. passport when traveling to The Bahamas, as well as proof of anticipated departure from The Bahamas. Those traveling to The Bahamas on a cruise may use another Western Hemisphere Travel Initiative (WHTI) compliant document, such as a U.S. passport card.

Self-service options are available 24/7 by calling 1-800-ASK-USPS (1-800-275-8777). Customer Service representatives are also available to take your calls: Monday through Friday from 8:00 a.m. to 8:30 p.m. Eastern Time (Alaska and Hawaii are 8:00 a.m. - 9:30 p.m. ET)

24 Hour Passport and Visas offers to expedite the process of your passport or visa as fast as 24 hours, this means you will get your travel document quicker then through any other way and you can be sure you will have the documents you need for your next travel in time.

You have the option to speak with a live person or use the quick connect feature by calling +1 (888) 839-0555 at any time, day or night. To reach a representative at United Airlines, simply call +1 (888) 839-0555.