Confirm an address (2024)

I want to confirm one of my addresses, and I have used the help pages that lead me to this page:

https://www.paypal.com/helpcenter/main.jsp;jsessionid=L5KyTrMQnK4yjvQ16xlrpwzVQRT3h2JM6Qn1t0RcJhnpkm...

I would like to do the 'Request a confirmation code by mail' and it gives these instructions:

To request a confirmation code by mail:

1. Log in to your PayPal account.
2. ClickHelpat the top of the page.
3. EnterConfirm an addressin the Search box.
4. ClickHow do I confirm an address?
5. ClickAlternate Address Confirmation.
6. Select the address you want to confirm or add a new address, then follow the instructions.

However, it keeps leading me back to that page once I get to step 4. Step 5 is nowhere to be found. Anyone have a clue?

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Hello whitterbug,

Welcome to the Community .

I am sorry you are having trouble with confirming your address. Try the instructions below.

Here’s how to request a confirmation code by mail:

1. Login to your PayPal account.
2. Click "Security and Protection" at the top of the page.
3. Click "Explore Topics" under "I want to learn about security and protection."
4. Click "Seller Protection."
5. Click "Address Confirmation."
6. Under "How to Confirm a Buyer's Address," click "Alternate Address Confirmation."
7. Select the address you want to confirm and click "Confirm Address," or "Add a New Address."
8. Follow the instructions.

After you receive your confirmation code, follow these steps to confirm your address:

1. Log in to your PayPal account.
2. Click "Confirm location" under "Notifications" on your Account Overview.
3. Enter your confirmation code and click "Submit."

Misty

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I try the alternate address confirmation and it says that I do not qualify for alternate confirmation.

WHAT I CAN DO ?

I do not have a Bank Account or a Credit Card and I need the funds

Thanks

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You do not currently qualify for Alternative Address Confirmation.

Now what? 🙂

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These are the requirements to qualify:

• Be a PayPal member for longer than 90 days
• Have a Buyer Reputation Numberof at least 10
• Be a Verifiedmember of PayPal (add and confirm a bank account)
• Be a domestic user in good standing
• Provide an address that is NOT a P.O. Box

I have everything, except I am unsure what my "Buyer Reputation Number" is. Where can I see what it is and how can I raise it if it's too low?

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I also had the same question about verifying my address, as this seller only delivers to verified addresses. I've also gotten to the invisible step 5. I also tried the alternate way and found that my buyer reputation is zero. I've probably sent over 30 payments over the past 2 years, and there's no way that none of them are verified members.

I think only my billing address is confirmed. I'd have to change my billing address if I want my order shipped where I want it.

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https://www.paypal.com/us/cgi-bin/webscr?cmd=_account-rep

Reputation Numbers

Your Buyer Reputation Number is the number of unique Verified PayPal members whom you have paid.

Your Seller Reputation Number is the number of unique Verified PayPal members who have paid you.

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