Compare capabilities of Office 365 MDM vs. Intune | TechTarget (2024)

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Office 365 MDM and Intune both offer the ability to manage mobile devices, but Intune provides deeper management and security. Delve into this comparison of the two consoles.

Compare capabilities of Office 365 MDM vs. Intune | TechTarget (1)

By

  • Peter van der Woude,KPN ICT Consulting

Published: 09 Mar 2023

Microsoft offers two mobile device management methods: MDM for Office 365 and Microsoft Intune.

The enterprise mobility industry has changed significantly in the past few years. Mobile device management (MDM) platforms such as MDM for Office 365 were once enough for most organizations. As iPads, wearables and IoT devices became prevalent in the enterprise, many organizations needed advanced management capabilities and a unified console. Unified endpoint management (UEM) products such as Intune entered the market, allowing IT admins to manage a range of different devices under a single console.

MDM for Office 365 provides a limited feature set, but it is included in the price of many Office 365 subscriptions. This built-in tool offers organizations an integrated, inexpensive way to manage mobile devices. Microsoft Intune, on the other hand, provides a rich feature set and comes with additional costs.

MDM for Office 365 capabilities

MDM for Office 365 provides a lightweight version of MDM that does not include mobile application management (MAM). It provides organizations with MDM policies and settings that will help to control access to Office 365 data for supported mobile devices and apps. For stolen or lost devices, it offers the ability to remotely wipe the device to remove corporate data.

Supported platforms

MDM for Office 365 provides support for the following platforms:

  • IOS 14.0 or later.
  • Android 8.0 or later.
  • Windows 10 or 11 -- this requires the device to be Azure Active Directory joined.

Supported access control scenarios

MDM for Office 365 provides a few scenarios that will prompt users to enroll their devices. When the user's device doesn't comply with the policy, the user might be blocked from accessing Office 365 data, depending on the policy configuration.

This article is part of

What is unified endpoint management (UEM)? A complete guide

  • Which also includes:
  • 7 key benefits of mobile device management for businesses
  • Compare capabilities of Office 365 MDM vs. Intune
  • How to successfully implement MDM for BYOD

These are the following scenarios:

  • Access to Exchange by using the built-in mail app on iOS 14 or later.
  • Access to Exchange by using the built-in mail app on Android 8 or later.
  • Access to Office and OneDrive for Business by using the Outlook, OneDrive, Word, Excel or PowerPoint app on iOS 14 or later.
  • Access to Office and OneDrive for Business by using the Outlook, OneDrive, Word, Excel, PowerPoint or the Office Mobile app on Android 8 or later.

People using mobile browsers to access Office 365 data will not be prompted to enroll their devices and will not be blocked.

Supported policy settings

With MDM for Office 365, IT can enable certain settings as requirements to access Office 365 data. IT can use these settings in the supported access control scenarios to block users from accessing Office 365 data. These settings are divided into the following categories:

  • Security, which require password settings.
  • Encryption, which require encryption settings.
  • Jailbroken, which require non-jailbroken devices.
  • Managed email profile, which require managed email profile.

MDM for Office 365 also provides a limited set of policies that IT can use to configure user device settings, such as policies to prevent data loss on devices, access public clouds, make screen captures and access the store.

Microsoft Intune capabilities

Microsoft Intune is a UEM platform that provides MDM and MAM functionality and comes with additional costs, as it's not part of the different Office 365 subscriptions. It requires an organization to have licenses that include the rights to use Microsoft Intune. These licenses include Microsoft Intune standalone, the Enterprise Mobility + Security and Microsoft 365 subscriptions.

Microsoft Intune helps organizations provide MDM and MAM policies and settings that will help control access to corporate data. This includes data in Office 365 and nearly all corporate data available from apps exposed via Azure Active Directory (AAD). For stolen or lost devices, Intune provides the ability to remotely wipe the device or app to remove corporate data. It also allows organizations to secure and manage mobile devices, apps and corporate data.

Supported platforms

Microsoft Intune provides support for the following platforms:

  • IOS and iPadOS 14.0 and later.
  • MacOS 11.0 and later.
  • Windows 10, including Windows 10 Teams, Windows 10 IoT and Windows Holographic for Business.

Supported access scenarios

Microsoft Intune supports many scenarios. The main difference of MDM for Office 365 versus Intune is that Intune is not limited to Office 365-related scenarios. For most organizations, the management boundaries must expand to include all apps and data that can be exposed via AAD and all apps on devices that can use modern authentication. Intune integrates well within a Microsoft ecosystem, including Office 365.

Microsoft Intune can do more than control access to corporate apps and data. IT can use Intune to verify compliance of devices; deploy applications; assign advanced configurations, including Wi-Fi configuration; push certificates and VPN configurations; provide inventory information; and more. And that's only mentioning MDM scenarios. It also provides MAM scenarios, including limiting access to corporate apps and data and performing a selective wipe of only the app.

Supported policy settings

Microsoft Intune provides many policy settings and listing all the possibilities is nearly impossible. It provides the policy settings available with MDM for Office 365 and many more. These policy settings are categorized to provide the functionality to address the supported access scenarios -- for example, policies to verify access requirements; verify compliance; configure settings; configure updates; and the ability to deploy, configure and manage apps.

Compare capabilities of Office 365 MDM vs. Intune | TechTarget (2)

MDM for Office 365 vs. Microsoft Intune

The following table provides an overview of the main capabilities of MDM for Office 365 versus Microsoft Intune.

It should be clear that Microsoft Intune is the most logical choice from a security and management perspective. That doesn't mean there is no use case for MDM for Office 365. It could be enough for smaller organizations or organizations that only use Office 365. However, that requires strong agreements with the employees, as MDM for Office 365 only provides basic security for accessing Office 365 data.

MDM for Office 365 is a good starting point for any organization deploying MDM. To provide real security and management capabilities, however, any organization should eventually consider using Microsoft Intune when using more than just Office 365.

Organizations can run both products alongside each other to support a migration path from MDM for Office 365 and Microsoft Intune. When a user gets a Microsoft Intune license, the enrollment process will automatically prefer the Microsoft Intune enrollment above the MDM for Office 365 enrollment.

Next Steps

How to evaluate on-premises vs. cloud-based MDM, UEM

Evaluate Intune alternatives for mobility management

Related Resources

Dig Deeper on Unified endpoint management

  • How to use Managed Google Play with Microsoft IntuneBy: HelenSearle-Jones
  • A guide to Intune Suite licensing for endpoint managementBy: RobertSheldon
  • Deploying Intune's Microsoft configuration manager consoleBy: Petervan der Woude
  • How to perform a full remote wipe on an Android deviceBy: Petervan der Woude

As an expert in mobile device management (MDM) and unified endpoint management (UEM), I have a comprehensive understanding of the intricacies between Microsoft's MDM for Office 365 and Microsoft Intune. My expertise is rooted in practical knowledge, and I've closely followed the evolution of enterprise mobility solutions.

Now, let's delve into the key concepts mentioned in the article:

  1. MDM for Office 365:

    • Capabilities: MDM for Office 365 offers a lightweight MDM version without mobile application management (MAM). It provides policies and settings to control access to Office 365 data on supported mobile devices.
    • Supported Platforms: iOS 14.0 or later, Android 8.0 or later, and Windows 10 or 11 (requires Azure Active Directory join).
    • Access Control Scenarios: Various scenarios, such as access to Exchange and Office 365 data through specific apps on iOS and Android devices.
    • Policy Settings: Divided into categories like Security, Encryption, Jailbroken, and Managed email profile.
  2. Microsoft Intune:

    • Capabilities: Microsoft Intune is a UEM platform offering both MDM and MAM functionality. It requires additional licensing and provides robust management and security features.
    • Supported Platforms: iOS, iPadOS 14.0 and later, MacOS 11.0 and later, Windows 10 (including Teams, IoT, and Holographic for Business).
    • Access Scenarios: Unlike MDM for Office 365, Intune is not limited to Office 365-related scenarios. It integrates well with the Microsoft ecosystem and can manage a wide range of apps and data.
    • Policy Settings: Extensive policy settings addressing access scenarios, compliance verification, configuration, updates, app deployment, and more.
  3. Comparison:

    • Main Differences: While MDM for Office 365 is suitable for basic security needs, Intune offers a more extensive set of features and is a logical choice for enhanced security and management.
    • Use Cases: MDM for Office 365 might suffice for smaller organizations or those exclusively using Office 365. However, for comprehensive security and management, Microsoft Intune is recommended.
    • Coexistence: Organizations can run both MDM for Office 365 and Intune concurrently, allowing a smooth migration path. Intune enrollment takes precedence when a user gets an Intune license.

In summary, Microsoft Intune emerges as the preferred choice for organizations seeking advanced security and management capabilities, especially when managing a diverse set of devices and apps beyond Office 365.

Compare capabilities of Office 365 MDM vs. Intune | TechTarget (2024)

FAQs

Compare capabilities of Office 365 MDM vs. Intune | TechTarget? ›

MDM for Office 365 provides a limited feature set, but it is included in the price of many Office 365 subscriptions. This built-in tool offers organizations an integrated, inexpensive way to manage mobile devices. Microsoft Intune, on the other hand, provides a rich feature set and comes with additional costs.

What is the difference between Office 365 MDM and Intune? ›

In summary, while Microsoft 365 MDM is a basic mobile device management solution included with specific Microsoft 365 plans, Microsoft Intune is a more feature-rich standalone MDM solution that offers a broader range of management and security capabilities for devices accessing both Microsoft 365 services and other ...

What are the benefits of MDM in Intune? ›

MDM is device centric, so device features are configured based on who needs them. For example, you can configure a device to allow access to Wi-Fi, but only if the signed-in user is an organization account. In Intune, you create policies that configure features & settings and provide security & protection.

What is the difference between MDM and MAM in Intune? ›

MDM is performed at the device level for enrolled devices and users, including device settings, security policies and apps. MAM focuses on managing and protecting mobile enterprise applications and the business data available to them.

Is Intune the best MDM? ›

MDM for Office 365 vs.

It should be clear that Microsoft Intune is the most logical choice from a security and management perspective. That doesn't mean there is no use case for MDM for Office 365. It could be enough for smaller organizations or organizations that only use Office 365.

Which two capabilities does an MDM provide? ›

MDM, or Mobile Device Management, offers IT administrators the ability to remotely manage multiple device types across different operating systems. They can manage mobile devices and can also monitor them for risks and compliance issues while providing troubleshooting support when needed.

What are the capabilities of Office 365? ›

Office 365 allows for seamless collaboration and communication, with tools like Teams and SharePoint. Additionally, the platform offers cloud storage and security features to keep data safe and easily accessible. With Microsoft 365, businesses can work efficiently and effectively, no matter where they are.

What is Intune capable of? ›

Intune's security capabilities allow administrators to set strong security policies on devices. This includes enforcing encryption, defining password rules, and managing firewall settings. These policies ensure that devices comply with your organization's security standards and help protect against threats.

Can Intune see my browsing history? ›

Intune doesn't collect nor allow an Admin to see the following data: An end users' calling or web browsing history. Personal email. Text messages.

Is Intune included in Office 365? ›

Microsoft Intune Plan 1

A cloud-based unified endpoint management solution that is included in the following licenses: Microsoft 365 E5. Microsoft 365 E3. Enterprise Mobility + Security E5.

What is the difference between Group Policy and Intune MDM? ›

In summary, Group Policy is focused on managing Windows-based devices within an on-premises Active Directory domain, while Intune Policy is designed to manage mobile devices (iOS, Android) and Windows 10 devices both on-premises and remotely through a cloud-based solution.

What is the difference between endpoint management and MDM? ›

MDM and EMM solutions have all the tools to manage mobile devices while Unified endpoint management (UEM) takes it a step further and manages other endpoints such as PCs, rugged devices, IoT devices, wearables, etc through a single console.

Is Intune included with Office 365? ›

Microsoft Intune Plan 1

A cloud-based unified endpoint management solution that is included in the following licenses: Microsoft 365 E5. Microsoft 365 E3. Enterprise Mobility + Security E5.

What is the difference between Microsoft Azure and Intune? ›

Azure Active Directory (Azure AD) is a universal identity management platform that incorporates user credentials and strong authentication policies to safeguard your company's data, while Microsoft Intune provides cloud-based mobile device management (MDM) and mobile application management (MAM).

How to change MDM authority from Office 365 to Intune? ›

Sign in to the Microsoft Intune admin center with Microsoft Entra Global or Intune service administrator rights. Navigate to Devices. The Add MDM Authority blade displays. To switch the MDM authority from Office 365 to Intune and enable coexistence, select Intune MDM Authority > Add.

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