Coinbase users see $0 balance after crypto-trading app suffers glitch (2024)

FAQs

Coinbase users see $0 balance after crypto-trading app suffers glitch? ›

Coinbase users see $0 balance after crypto-trading app suffers glitch. Coinbase suffered a glitch on Wednesday that left many users seeing a zero balance in their account. Bitcoin saw its price drop by about $2,800 in a matter of minutes as reports of an outage surfaced.

Coinbase is investigating an issue impacting trading on the exchange, and which is incorrectly showing some user account balances as zero. They said, "We are aware that some users may see a zero balance across their Coinbase accounts and may experience errors in buying or selling.

Crypto exchange Coinbase is stabilizing its platform after a technical error showed customer balances as $0. The glitch was due to a heavy load of traffic, the firm's CEO Brain Armstrong explained on the social media platform X. "We had modeled a ~10x surge in traffic and load tested it.

Coinbase Wallet will automatically hide assets from your home screen that are determined by Coinbase to be Spam. If you believe this was done in error, you can review the list of assets categorized as spam in your Settings under the “Hide Assets” view.

Hey , it's common for people to experience both gains and losses when trading on cryptocurrency exchanges like Coinbase or Gemini. The cryptocurrency market can be volatile, leading to fluctuations in prices that can result in both profits and losses for traders.

There are multiple reasons why your balance shows 0.

You have imported an existing wallet with many coins. It might take up to a few minutes to get them all displayed in your wallet. You mistyped one or a few the words when entering the seed phrase. Check if your Activity/ Transactions are empty.

Insufficient Funds: This means you entered an order amount that's more than your current balance for that asset. Lower your order amount or select Add funds to add cash or crypto to your balance to place your order.

Sometimes, there can be a delay in processing instant deposits on Coinbase. It's possible that the transaction is still being verified or there may be a temporary issue. I recommend checking your transaction history and account balance again after a little while.

Your limits may change dynamically over time based on many factors, including, but not limited to, your account activity, trading history, and payment type. Your purchase and deposit limits differ depending on your region and payment method type.

If you've tried to send a cryptocurrency asset that Coinbase doesn't support to your Coinbase account, the deposit will not reach your account.

Why is Coinbase holding my money? ›

Coinbase can hold funds and limit cashout availability based on your transaction history, when you deposited, your maintenance requirements, and your open positions. If you don't have any open positions, you are likely experiencing a temporary hold due to depositing fiat.

Welcome to the Coinbase status page. We use this page to communicate any issues with our products including planned and unplanned outages. No incidents reported today.

Your balances will instantly be concealed everywhere within the app. To unhide your balances, simply long press on your portfolio balance. You'll have to long press your balance to hide the amount every time you sign in to your account.

Wallet secret recovery phrase

Coinbase Wallet generates a 12-word recovery phrase, also referred to as a seed phrase, that you and only you have access to. This means that if you lose your recovery phrase, you will lose access to your Coinbase Wallet and any funds secured by this recovery phrase will be at risk.

Funds on hold

When you use a linked bank account (ACH) to buy crypto or add cash to your account balance, the funds are placed on hold and won't be immediately available to send or cash out. Think of this like depositing a check to your bank account and having to wait for it to clear before you can remove the funds.

You may also pursue your claim against Coinbase in your local small claims court.

Your account purchase or deposit limits are determined by many factors, including verification completed on your account, your purchase history, your payment type, and more. Some features may require additional document verification or information provided by you to verify your identity.

Coinbase can hold funds and limit cashout availability based on your transaction history, when you deposited, your maintenance requirements, and your open positions. If you don't have any open positions, you are likely experiencing a temporary hold due to depositing fiat.

Coinbase may say that you have insufficient funds if there are not enough funds in your Coinbase account to complete the transaction. Additionally, the funds in your bank account may not be immediately available for transfer to your Coinbase account. There may also be a delay in the transfer of fund…