Chat Message vs Text Message: What's the Difference? (2024)

FAQs

Chat Message vs Text Message: What's the Difference? ›

The main difference between chat and text messages lies in the delivery method. Chat messages are sent over the internet through various platforms. And text messages are sent over a cellular network through a mobile phone's built-in messaging application.

While useful, (SMS) texting in this context is one-sided.

On the other hand, chat refers to two-way conversation between two (or more) parties.

Both traditional chat and messaging enable businesses and customers to communicate with each other to answer questions, get support, or make buying decisions.

Send as Chat means that instead of being sent as a regular text message via SMS, it will instead be sent as a chat message via data connection or wifi if your device allows for that.

Chat or live chat allows immediate response and quick resolutions. Messaging, however, occurs at the user's convenience and is better suited for less urgent inquiries. Live chat is ideal for real-time assistance, while messaging allows for flexible, ongoing communication.

I followed these steps on a Samsung Galaxy S22 running Android 13 and One UI 5.0, but they're identical on a Pixel 7 Pro with Android 13 and should work with most Android phones: Open the Messages app. Tap the profile icon on the right side of the search bar. Go to Messages settings > Chat features.

Google Chat has some handy functions. The software uses predictive text options to automate replies. For example, if a coworker says, “Good afternoon,” Google will provide you a list of appropriate answers like, “Hello, how are you?” Once a chat is established, you share spreadsheets and documents from Google Drive.

a real-time conversation between two or more people over the internet or another computer network: instant messaging, chat room. Join our free video chat.

Why do you use chat? ›

Chat is the best for time-sensitive business when you need to act fast to provide better service or product. To accomplish that you need apps with notification features and integrations to make all your tools work together. It's important to share information in the team in real time.

Google Chat offers text-based communication as its primary feature, with additional support for audio and video calls. Google Messages is primarily a text messaging app with support for multimedia messaging and limited video calls.

While live chat is fast and helps you respond to customers faster, phone support helps your agents to understand the tone and emotions of the customers faster.

Chat refers to the process of communicating, interacting and/or exchanging messages over the Internet. It involves two or more individuals that communicate through a chat-enabled service or software. Chat is also known as chatting, online chat or Internet chat.

Chat doesn't support SMS/MMS texting and doesn't support video chat or video conferencing, but you can still use these features using other platforms like Google Meet for video calls, or you can use make voice calls directly from Chat with a Google Voice number.