Google Nest or Home speakers and displays can only remember one Wi-Fi network at a time. To connect to or change Wi-Fi networks, follow the steps below:
Connect your speaker or display to a new Wi-Fi network
If your device isn't currently connected to a Wi-Fi network, set up the device in the Google Home app.
- Open the Google Home app.
- Tap Devices Add Google Nest or partner device.
- Follow the in-app steps.
If these steps don't solve the issue, you'll need to factory reset your speaker or display, then set it up again.
Change the Wi-Fi network of your speaker or display
If your speaker or display is already set up on a Wi-Fi network but you need to change your Wi-Fi password or connect it to a new network, you'll need to forget your current Wi-Fi network and set up the device in the Google Home app again.
- Open the Google Home app.
- Tap and hold your device's tile.
- Tap Settings Device information.
- Tap Wi-Fi Forget this network.
- Return to the Google Home app home screen and follow the setup steps above to connect your device to a new Wi-Fi network.
If you get an error message that says 'could not communicate with your [device]' when you try to forget your network, or the steps above don't work, you'll need to factory reset your device and set it up again.
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