ANNOUNCEMENT - The CCU Debtor Portal Is Now Accessible Using a Mobile Device
We recommend using the current version of one of the browsers listed below:
- Chrome Browser
- Mozilla Firefox
- Microsoft Edge
- Apple Safari
What you can do on this Debtor Portal:
- View account balance(s)
- Make a one-time payment
- Payment amount must be greater than $35. If less than $35, an amount sufficient to satisfy the debt must be paid.
- Create a payment agreement for MVA – Insurance Compliance Division (ICD) debts related to obtaining MVA services.
CCU Payment Plan Requirements:
Payment plans may be established electronically with CCU and allow for release of MVA services. CCU requires the following for service release:
- A down payment of 20% of your Insurance Compliance Debts and monthly payments that will satisfy the remaining balance within two years or less.
- Monthly payments may not be less than $50.00
- Payments must be remitted by credit card to ensure payment funding.
- All other MVA related debts assigned to CCU (Administrative Fees, Bad Checks, etc.) must be paid in full prior to release.
- If you had a previous payment plan on your ICD debts that you defaulted, you must contact CCU by telephone to discuss your eligibility to reestablish a payment plan.
- If you have an outstanding judgment related to any MVA debts, they must be paid in full prior to service release. If you have a judgment, you will be referred to contact CCU by telephone to resolve.
- If all above conditions are met, and an agreement has been established, CCU will request MVA to remove the service hold for these debts within the next hour.
- If CCU obtained a judgment to collect your debt, you will not be able to use the CCU Debtor Portal to create a payment agreement since additional interest and/or fees may be due. Please call 410-767-1220 or 1-888-248-0345 for a final payoff balance. Be sure to have your CCU debtor number and account number(s) available.
- Both the primary debtor and secondary owners (if applicable), if one exists, must review, and electronically sign the payment agreement
- Your Email Address must be on file with the CCU to access this system. Contact the CCU to add or update your Email Address.
Acceptable Payment Methods:
- Pay by Credit Card
- Pay by Personal Check
- Pay by Corporate Check
Getting Started:
Log into the CCU Debtor Portal by completing the User Registration. Please note:
- The Debtor Number and PIN can be found on the CCU debt Initial letter you received.
