Card Locks: What They Are And How They Work | Bankrate (2024)

Did you know you can lock your credit card any time you don’t want anyone to use it? Whether you’re trying to prevent yourself from making impulse purchases or keep a family member from accessing your credit account, a credit card lock can stop new charges while still allowing previously authorized charges, such as subscription payments or scheduled bill payments, to process as usual.

Maybe you’ve misplaced your credit card, for example, and want a chance to look for it before you contact your credit card issuer about a replacement. A credit card freeze gives you time to find your card without having to worry about someone else finding it first.

Locking a credit card is easy, and most credit card issuers allow you to manage your credit card locks from your online account or mobile app. Here’s what you need to know about locking and unlocking your credit card.

What is a card lock?

A card lock is a feature that allows you to lock or freeze your credit card account for a certain period of time. Many people use card locks to prevent themselves or others from making purchases. Locking a credit card is quick and easy, and most credit card issuers allow you to manage your card locks through your online account or credit card app.

How does a card lock work?

A card lock or credit card freeze prevents anyone from making new purchases on your credit card account. Most credit card locks still allow recurring automatic transactions, such as subscriptions or bills, to go through. That way, you can lock your credit card without having to worry about falling behind on your bill payments.

Reasons to lock your credit card

A credit card lock can help keep your credit card account safe from fraud. If you have reason to suspect that your credit card number has been compromised, a card lock is one way to keep third parties from making purchases on your account — though you’ll probably also want to contact your issuer to report credit card fraud and request a new card.

You can also freeze your credit card account if you accidentally misplace your credit card — especially if you think you’ll be able to find your credit card in a day or two. In some cases, you should deal with a lost credit card by contacting your credit issuer and requesting a replacement. In other cases, you may just need to dig under the seats of your car, check the couch cushions or empty out your backpack. A card lock can protect your account until you decide whether your credit card is gone for good.

Locking your credit card account can prevent you from making new purchases on the card. If you are trying to curb impulse shopping or stay out of credit card debt, locking your credit card can help you refrain from making purchases you might later regret.

Since most credit card locks allow recurring transactions like subscriptions to go through, you can also use a card lock as a way to keep an old credit card account active. Closing an old credit card can hurt your credit score, so consider putting one or two subscriptions on the card, setting up auto-pay to ensure that you don’t fall behind on your payments and locking your card to prevent yourself (or anyone else) from making new purchases on the account.

Credit card issuers that offer card locks

Most credit card issuers offer some type of card lock or credit card freeze. Here’s how to get a card lock or set up a credit card freeze with some of the biggest credit card issuers:

American Express

You can quickly freeze and unfreeze your American Express credit card by logging into your account or using the American Express App. Freezing your Amex card prevents it from being used for new purchases, but recurring bills and subscriptions will not be affected. You will still be able to make purchases through a digital wallet while your card is frozen, and you may be able to make purchases at online retailers if your card is already stored as a method of payment.

If you do not unfreeze your card within seven days, American Express will automatically unfreeze it for you.

Bank of America

Bank of America allows you to lock and unlock debit cards, but does not offer the same feature for credit card accounts. If you want to lock or unlock a Bank of America debit card, log into your online account or use the Mobile Banking app. Locking your debit card will prevent new purchases, but recurring transactions and scheduled bill payments will still go through.

Capital One

Capital One’s card lock feature can be accessed through the Capital One Mobile app. Locking your credit card prevents new purchases, and you can unlock your card when you are ready to start using it again.

Chase

You can easily lock and unlock your Chase credit card or debit card through the Chase Mobile app. Locking your card prevents new purchases, cash advances and balance transfers. Recurring transactions will still go through, and you can still make purchases through a digital wallet.

Citi

Use Citi Quick Lock in the Citi Mobile App or in your online account to lock and unlock your Citi credit cards. New charges will be blocked, but recurring transactions will continue to process as usual.

Discover

Setting up a credit card freeze with Discover prevents new purchases, balance transfers and cash advances. Recurring transactions, such as subscriptions, will still occur even while your card is frozen. You can easily freeze your account online, through the Discover Mobile App or over the phone, and you can freeze and unfreeze your account as often as you like.

Wells Fargo

You can temporarily turn off your Wells Fargo credit card account by logging into online or mobile banking. When your credit card is turned off, most types of new transactions will not be processed — but previously authorized recurring transactions will process as usual.

The bottom line

Locking a credit card prevents anyone from making new purchases on your credit card, and you can use credit card locks to keep your account safe, prevent impulse shopping or stick to a monthly budget. In most cases, getting a card lock in place only stops new purchases. Recurring transactions, like subscription charges or monthly bills, can still go through. If you want to set or lift a credit card freeze, log into your online credit card account or use your credit card issuer’s mobile app.

I am a financial security expert with extensive knowledge in credit card management and fraud prevention. Over the years, I have actively engaged in researching and implementing strategies to protect individuals from financial risks, particularly in the realm of credit card security. My expertise extends to various credit card issuers, their features, and the practical aspects of safeguarding one's financial accounts.

Now, let's delve into the concepts mentioned in the article:

Credit Card Locking:

What is a card lock?

A card lock is a security feature that enables cardholders to temporarily freeze or lock their credit card accounts. This prevents any unauthorized person, including the cardholder, from making new purchases on the card during the locked period.

How does a card lock work?

A card lock or credit card freeze prohibits new transactions on the credit card while allowing recurring automatic transactions, such as subscriptions or bills, to proceed. This ensures that essential payments are not disrupted even when the card is locked.

Reasons to lock your credit card:

  • Fraud Prevention: A credit card lock serves as a preventive measure against fraud. If a cardholder suspects that their credit card information is compromised, a card lock can thwart unauthorized transactions.

  • Temporary Misplacement: In cases where a card is temporarily misplaced, a credit card lock provides time for the cardholder to search for the card before opting for a card replacement.

  • Impulse Control: Individuals can use a credit card lock as a tool to control impulsive spending or to avoid accumulating credit card debt.

  • Maintaining Account Activity: By using a credit card lock, one can keep an old credit card account active without the risk of new purchases. This is especially relevant to maintaining a positive credit history.

Credit Card Issuers and Their Lock Features:

American Express:

  • How to Lock/Unlock: Accessible through the American Express account or the mobile app.
  • Effects of Locking: Freezing the card prevents new purchases but allows recurring bills and digital wallet transactions.

Bank of America:

  • Lock/Unlock Feature: Applicable to debit cards, not available for credit cards.
  • Effects of Locking: Prevents new purchases, but recurring transactions and bill payments continue.

Capital One:

  • Access to Card Lock: Available through the Capital One Mobile app.
  • Effects of Locking: Freezing the credit card prevents new purchases.

Chase:

  • Lock/Unlock Process: Easily done through the Chase Mobile app.
  • Effects of Locking: Prevents new purchases, cash advances, and balance transfers; recurring transactions continue.

Citi:

  • Locking Feature: Utilize Citi Quick Lock in the Citi Mobile App or online account.
  • Effects of Locking: Blocks new charges, but recurring transactions proceed.

Discover:

  • Freeze Process: Achievable online, via the Discover Mobile App, or over the phone.
  • Effects of Freezing: Prevents new purchases, balance transfers, and cash advances; recurring transactions persist.

Wells Fargo:

  • Temporarily Turning Off: Accessed through online or mobile banking.
  • Effects of Turning Off: New transactions are blocked, but authorized recurring transactions continue.

The Bottom Line:

Locking a credit card is a proactive step to prevent unauthorized transactions, manage spending behavior, and maintain control over one's financial accounts. It's crucial to understand the specific features offered by different credit card issuers and how to access and utilize these security measures effectively. Always ensure that while preventing new purchases, essential recurring transactions are not adversely affected during the locked period.

Card Locks: What They Are And How They Work | Bankrate (2024)

FAQs

Card Locks: What They Are And How They Work | Bankrate? ›

A card lock or credit card freeze prevents anyone from making new purchases on your credit card account. Most credit card locks still allow recurring automatic transactions, such as subscriptions or bills, to go through.

How does lock card work? ›

Locking will typically prevent new transactions but leave automatic payments, such as bills, bank fees, and subscriptions, enabled. It also won't stop transactions that you initiated before locking the card. After locking, you may still be able to pay with the card using a digital wallet.

Can you lock a credit card and still make payments? ›

Freezing or locking a credit card generally blocks it from processing new transactions, including purchases and cash advances; however, recurring payments and certain other actions will still be processed.

Is it a good idea to lock your debit card? ›

If you misplace your card, locking can prevent criminals from using your card, until you need to report the card as Lost/Stolen.

What to do if your card is locked? ›

How do I unblock my ATM card if it is blocked due to security issues? If your ATM card is blocked due to security issues, you will need to contact your bank's customer service center to resolve the issue. They will guide you through the process of unblocking your card.

Does locking a card stop pending transactions? ›

In general, locking your debit card won't stop transactions that were made and authorized before you locked it but are still pending. In other words, if you made a purchase that's pending, then locked your debit card before it completed, that transaction should still go through.

Can I still withdraw money if my account is locked? ›

Frozen accounts do not permit any debit transactions. When an account is frozen, account holders cannot make any withdrawals, purchases, or transfers. However, they may be able to continue to make deposits and transfer money into it. There is no set amount of time that an account may be frozen.

Is it a good idea to lock your credit card? ›

You may choose to lock your credit card for a number of reasons, including a lost card, potential credit card fraud or to prevent impulse purchases. Card locks can also be a way to keep an old account active without worrying about accidental charges.

Will recurring payments go through if I lock my card? ›

A locked credit card will be declined if you (or anyone else) attempts to use it at a checkout or other point of purchase, such as a gas pump or ATM. Autopayments will still go through. Regular recurring payments will not be interrupted if you lock your card.

How long can you leave a credit card locked? ›

Most locks are indefinite, but depending on the issuer, a lock could lift automatically after one week. Issuers usually do not limit how many times you can lock or unlock a card.

Can you still get direct deposit if your card is locked? ›

Some activity will continue to be allowed such as debit transactions that you authorized before you locked your account, monthly maintenance fees, transactions crediting your account, ACH debit transactions that use your account and routing number (i.e. Direct Deposit), recurring bill payments, mobile check deposit, ...

Can I still use my debit card if my account is locked? ›

When you place a lock on your debit or ATM card via Online or Mobile Banking, it will prevent most types of card transactions from being processed until you take action to unlock your card. Any virtual cards linked to the locked card will also be locked.

Can you receive a refund if your card is locked? ›

Locked Cards:

If the card is just temporarily locked, it will need to be unlocked first prior to the merchant attempting the refund, otherwise, it will be declined. If the refund is declined, please unlock your card and then have the merchant re-attempt the credit.

How long does a card get locked for? ›

Reduce the time your card is blocked.

But if you pay that bill with a different card — or with cash or a check — the block may last up to 15 days. That's because the card issuer doesn't know you paid another way.

Can I withdraw with a locked card? ›

While purchases, cash advances, and withdrawals are stopped when you lock your debit or credit card, certain transactions will continue, such as transactions identified as recurring by the merchant (both new and previously scheduled), transactions made with other cards linked to a business credit card account, ...

Does freezing your card stop online transactions? ›

Freeze online and remote stops transactions where your card isn't there when you pay. For example, online, in-app, phone and mail order payments.

Can you still be charged if you lock your card? ›

When you lock a card, new charges and cash advances will be denied. However, recurring autopayments, such as subscriptions and monthly bills charged to the card, will continue to go through. Typically, so will bank fees, returns, credits, interest and rewards.

Is it good to lock your credit card? ›

Locking a credit card prevents anyone from making new purchases on your credit card, and you can use credit card locks to keep your account safe, prevent impulse shopping or stick to a monthly budget. In most cases, getting a card lock in place only stops new purchases.

Will I still get my direct deposit if I lock my card? ›

Some activity will continue to be allowed such as debit transactions that you authorized before you locked your account, monthly maintenance fees, transactions crediting your account, ACH debit transactions that use your account and routing number (i.e. Direct Deposit), recurring bill payments, mobile check deposit, ...

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