Detailed information on how to bridge tokens across different blockchains via the Crypto.com App
Written by Support Specialist
Table of contents
We launched Bridge (via Crypto.com) as a way to support networks beyond Cronos Bridge. Now, you can easily transfer your tokens from Ethereum, BSC, Polkadot, Polygon, and many more networks to the Cronos Beta or Cronos POS blockchains.
Follow these simple steps below to make a Bridge (via Crypto.com) transaction:
Connect your Crypto.com DeFi Wallet and Crypto.com App accounts
Tap Swap at the bottom navigation panel
Tap on the Bridge tab
Choose the networks you’re transferring to and from
Select the token and amount that you’d like to transfer
Tap Transfer to view the transaction details in the confirmation page
Once you have reviewed the transaction details, tap “Confirm to Transfer” to proceed with the token transfer
Enter your passcode and 2FA code (if enabled)
View your transaction details in the Request Submitted page
You’ll be notified when the transaction is complete
View your balance in the token’s page and your Bridge (via Crypto.com) transaction details in Transaction History
1. Connect to the Crypto.com App | 2. Tap Swap at the bottom navigation panel | 3. Tap on the Bridge tab | 4. Choose the networks you’re transferring to and from |
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5. Select the token you’d like to transfer | 6. Input the transfer amount | 7. Tap Transfer to view the transaction details in the confirmation page | 8. Tap Confirm to Transfer to proceed with the transaction |
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9. Enter your passcode and 2FA code | 10. View your transaction details | 11. You’ll be notified when the transaction is complete | 12. View your transaction details in Transaction History |
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Please update your wallet to the latest version to see all the supported networks and tokens.
Network | Token |
Ethereum ⇔ Cronos | ETH, USDC, DAI, CRO, WBTC, LINK |
BSC ⇔ Cronos | ADA |
Dogecoin ⇔ Cronos | DOGE |
Polygon ⇔ Cronos | MATIC, USDC, USDT |
Stellar ⇔ Cronos | XLM |
Polkadot ⇔ Cronos | DOT |
Unlike Cronos Bridge, Bridge (via Crypto.com) is a centralised service powered by the Crypto.com App. The following steps will take place when you initiate a transaction using Bridge (via Crypto.com):
The Crypto.com DeFi Wallet will send the tokens to your Crypto.com App account address from the source network
After you receive the token deposit in the Crypto.com App, it will be automatically withdrawn to your DeFi Wallet in its destination network
You can check your balance in the token’s page
A network fee is charged to send tokens from the source blockchain, and the amount depends on the current network conditions.
A service fee is charged when the token is withdrawn from the the Crypto.com App. Please refer to this page to view the withdrawal fees for each token.
To process your Bridge (via Crypto.com) transaction, there is a minimum transfer amount for every supported token. This is equal to the token’s minimum withdrawal amount. For more details on minimum withdrawal amounts, refer to this page.
An incomplete transaction means that your tokens are held in your Crypto.com App account. This could be a result of any of the following:
The amount that you are bridging is beyond your withdrawal limit
You changed the connected wallet before the transaction was completed. For example, if you initiate a Bridge (via Crypto.com) transaction from Wallet A but connect Wallet B to your Crypto.com App account thereafter, Wallet A’s Bridge (via Crypto.com) transaction will fail.
Please reach out to our Customer Support Team at chat.crypto.com or via the Crypto.com App's in-app chat. Alternatively you can log in to the Crypto.com App and manually withdraw your crypto to your DeFi Wallet.
You can view your transaction history in the Crypto.com DeFi Wallet’s Transaction History page. If you’d like to view a specific token’s transaction history, you can navigate to its page. However, if you’re viewing your transaction history in this manner, the records will not display how the tokens were transferred.
Related Articles
What are the differences between the Crypto.com App and Crypto.com DeFi Wallet?
How do I connect my Crypto.com App to Crypto.com DeFi Wallet?
CRO Deposit & Withdrawal Information in Crypto.com App
Cronos Bridge
How do I import a custom network to the Crypto.com DeFi Wallet?
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