Bit2Me Support (2024)

FAQs

How do I contact Bit2Me customer care? ›

Our support channels

Talk to us via whatsapp at +34 910 91 37 88.

Yes, Bit2Me is a safe cryptocurrency service provider based in Spain. One of the only exchange uses secure servers and offline wallets to protect its customer's assets and funds. The firm also provides insurance covers to protect the registered account holders from cryptocurrency thefts and hacking attacks.

The process of verifying of new users takes an approximate time of 24/48 hours.

Who is the founder of Bit2Me? Leif Ferreira and Andrei Manuel are the founders of Bit2Me.

Bitcoin ATMs are a way to get immediate access to cash using your bitcoins. Bitcoin ATMs do not operate like traditional ATMs. In order to make a cash withdrawal and sell your Bitcoin from the ATM, the machine provides a QR code to which you send your Bitcoin. You simply wait a couple of minutes and receive your cash.

Did you pay with cryptocurrency? Cryptocurrency payments typically are not reversible. Once you pay with cryptocurrency, you can only get your money back if the person you paid sends it back. But contact the company you used to send the money and tell them it was a fraudulent transaction.

Bit2Me is the exchange founded in 2015, leader in Spain and Latin America and headquartered in Spain (Europe).

Cryptocurrency transactions sent from Bit2Me depend on two factors, the processing time by Bit2Me to the blockchain and the confirmation time on the Blockchain. In general, it may take a few minutes up to 48 hours if the transaction requires a review by the Bit2Me team.

About security at Bit2Me

Your FIAT money is deposited in your own assigned account within an external entity regulated by the Bank of Spain and protected with a 100% guarantee, so it will still be yours no matter what happens with Bit2Me.

Who are Bit2Me competitors? ›

The revolution came with products such as Bit2Me Earn, Bit2Me Card, Bit2Me Loan, Bit2Me Pro, Registration at the Bank of Spain, rewards in Compliance, more than 250 cryptocurrencies available in Wallet and more than one million users on the platform.

How does a customer activate a HomePhone Plus Package? A customer can call BTC's customer service (242-225-5282) or complete an online form and once validated a representative will activate the calling plan.

Where is Bit2Me's headquarters located? Bit2Me's main headquarters is located at Calle Germán Bernacer, 65 Elche/Elx, Comunidad Valenciana / Comunitat Valenciana 03290 ES. The company has employees across 3 continents, including EuropeSouth AmericaNorth America.

We really care about our Bitsbox users and their families. If you call or email, you are reaching out to one of us directly. We're available by email at [email protected] and phone at (720) 476-4030. If you're ever in the coding environment and want help with an app, just start by clicking the question mark icon.

If you ever need assistance with Coinme services, please contact us. Our live chat agents are available to assist you from 7am to 6pm Pacific time, Monday through Friday.