Betterment Help Center | Checking account (2024)

FAQs

How do I contact Betterment support? ›

Want to speak to customer support? Call us directly at (718) 400-6898. We are available Monday-Friday, 9:00 AM - 8:00 PM ET.

SIPC membership: Betterment provides Securities Investor Protection Corporation (SIPC) insurance, like any investment broker. This insurance covers your portfolio and uninvested cash in case Betterment goes bankrupt. Your portfolio is insured up to $500,000, with up to $250,000 maximum for uninvested cash.

Our checking services are provided by nbkc bank. If you already have funds at nbkc bank or another nbkc bank partner separately from what you hold through Betterment Checking, you will be eligible for up to $250,000 per depositor, per FDIC-insured bank, per ownership category.

If your account is locked and you didn't receive an email with unlock instructions, please enter the email address associated with your account to resend your unlock instructions. Log in Forgot your password?

You can feel confident that Betterment is always working to offer you competitive interest rates, no matter what the current rate environment may be. Our Cash Reserve account offers FDIC insurance up to $2 million ($4 million for joint accounts) with our program banks. That's 8X the standard FDIC insurance.

For ... How do I withdraw funds from my account? We'll walk you through how to withdraw from a taxable account or an IRA. You can withdraw your money from Betterment at any time, without additional fees.

One downside is that you'll need at least $100,000 for ongoing CFP guidance. Business Insider's personal finance team compared Betterment Investing to the best IRA accounts and the best robo-advisors. We found it to be an industry leader and named it to both lists.

The answer is an unequivocal yes. When you manage your investments through Betterment, all the assets and securities in your portfolio are strictly under your ownership. Additionally, your personal investment money and Betterment's company's funds remain separate for the entirety of your membership.

To add another layer of protection, your Betterment securities are insured by the Securities Investor Protection Corporation (SIPC). This insurance covers up to $500,000 per customer, including a $250,000 limit for cash claims.

Yes. Betterment is a fiduciary company that's registered with the SEC and a member of the FINRA. It hires Certified Financial Planners to give advice. While investments could lose value over time — a risk with all investing — funds in Betterment accounts are protected by SIPC in case of emergencies.

Who is behind Betterment? ›

Betterment was founded in 2008 in New York City by Jon Stein, a Columbia Business School MBA graduate, and Eli Broverman, a lawyer out of NYU School of Law. Betterment, LLC was established as a Delaware corporation on April 7, 2009.

Connecting a bank account instantly creates a secure, read-only connection with your financial institution through our data partner, Plaid.

To contact us directly, please visit our website www.betterment.com/checking; by mail at 8 W. 24th Street, 6th Floor, New York, NY 10010; by email at [email protected]; or call us directly at (718) 400-6898 Monday through Friday, 9:00am-6:00pm (ET).

Betterment uses Inspira Financial (formerly known as Millennium Trust Company) as our IRA administrator and custodian for our IRA accounts.

Our fees are calculated based on your daily balance of assets under management and assessed monthly, and add up to $4/month or 0.25% annually for investing accounts, 1% for crypto investing accounts, and 0.65% for our Premium plan.

Log in from a web browser and select “Settings” and then “Accounts.” Once there, you'll see a list of all your accounts, each with an option to "Close account." Before you can close an account, you must fully remove any funds from the account.