FPS-Refund
Step 1/5
Under Transfer function, FPS Service section, click FPS-Refund on the left menu. Select your searching criteria and click Search to continue.
FPS-Refund
Step 2/5
The incoming payments via FPS will appear. Click Refund to view the details of the payment and take further actions.
Note: Only allow to refund the incoming payments via FPS within 30 Calendar Days upon receipt.
FPS-Refund
Step 3/5
The details of the payment will be shown. Select a withdrawal account and input Refund reason, then click Submit to proceed.
FPS-Refund
Step 4/5
Review the transaction details. Then, input the Security Code for for authentication and click Confirm to submit the instruction.
FPS-Refund
Step 5/5
The e-transaction No. and Status will be shown on the page. If you want to save a soft copy of transaction details, click Save .
Status: COM - The transaction has been issued successfully.
If the Transactions Approval is required, please click here to continue.
