We've been winning awards since 1986 and we're honoured to receive them! Take a look at a selection of our awards below.
Awards 2024
- Skytrax World Airline Awards
- Our London Heathrow Clubhouse ranked third in the Business Class Lounge of the Year category
- Skytrax World Airline Awards
- 17th in World's Best Airline category
- 5th in Best Premium Economy category
- 7th in Most Family Friendly Airline category
- CAA punctuality data (from 2023)
- Virgin Atlantic was the 2nd most punctual airline in 2023, with an average delay of just 13 minutes
- Virgin Atlantic was the top performing airline that flies internationally
- Purpose EMEA Awards (shortlist)
- Virgin Atlantic X Guide Dogs has been shortlisted for 'Collaboration - Best equality and inclusion campaign'
- APEX Best In Airline Awards
- Best Overall Airline in Europe (4th year in a row)
- BTN Business Travel Awards (shortlist)
- Travel Partner of the Year - Long Haul Airline Achievement in Diversity, Equality and Inclusion
- Newsweek Readers' Choice Awards
- Best Airport Lounge (London Heathrow Clubhouse)
- The Business Travel People Awards (shortlist)
- Lindy Dowling shortlisted for Account Manager of the Year
- Jon Hilton shortlisted for the DE&I Champion Award
- The Global Sales Team, Agency and Corporate are shortlisted for Account Management Team of the Year
- Flight100 is shortlisted for Sustainability Champion
- Genesys Customer Innocation Awards
- Customer Experience Innovator winner for Enterprise category
- Institute of Customer Service
- Best Use of Customer Insights
Awards 2023
- 25th Annual Welsh Contact Centre Awards
- Large Customer Centre of the Year
- Which? Small / Medium Customer Centre of the Year
- USA Today's Reader's Choice Awards
- Vera placed Top 10 in best inflight entertainment
- Business Travel Awards Europe
- Achievement in Diversity, Equity and Inclusion
- Travel Partner of the Year - Long-Haul Airline
- PR Week UK Awards
- Best Integrated Campaign for our Be Yourself campaign and gender-neutral uniforms
- 2023 World Travel Awards
- Best Economy Cabin in Europe
- The Sun Travel Awards
- Best Long-Haul Operator
- The Business Traveller Awards
- Best Premium Economy Class
- The Times and Sunday Times Travel Awards
- Editor's Choice Award from Claire Irvin
- APEX Official Airline Ratings
- 5* Global Airline Rating for the 7th year running (the only British airline to have achieved this milestone)
- APEX Passenger Choice Awards
- Best Airline in Europe (3rd year in a row)
- Skytrax World Airline Awards
- Best Business Class in Europe
- Best Premium Economy in Europe
- Most Family Friendly Airline in Europe
- IATA Diversity & Inclusion Awards
- Diversity & Inclusion Team
- Provoke's Sabre EMEA Awards
- Gender Identity Campaign won Superior Achievement in Brand Building, and Superior Achievement in Measurement and Evaluation
- Burberry British Diversity Awards
- Passport to Change programme won Social Mobility Initiative of the Year
- Burberry British Diversity Awards
- Virgin Atlantic's Gender Identity Policy Campaign won Marketing Campaign of the Year
- Travel Weekly UK Globe Travel Awards
- Best Long-Haul Airline
Awards 2022
- Skytrax World Airline Awards
- World's Best Business Class Lounge
- World's Best Premium Economy Class
- Newsweek
- Ranked numer one in the UK's Top 100 Most Loved Workplaces
- APEX Official Airline Ratings
- 5* Global Airline Rating for the 6th year running (making us the only British airline to have achieved this milestone)
- APEX/IFSA
- Best Product or Service for 'The Booth', our social space flying on the Airbus A350 leisure configuration
- APEX Passenger Choice Award
- Best Overall Airline in Europe
- Disability Confident
- Awarded the next level of the Disability Confident accreditation
- Recruitment Industry Disability Initiative Awards
- Best Inclusive Recruitment Campaign
- Greatest Impact Award
- Gay Travel Awards
- Winner in the airline category
Awards 2021
- Skytrax 2021 COVID-19 Airline Excellence Awards WinnerMore information
- Skytrax World’s Best Premium Economy Class Airlines 2021 (1st place)More information
- AirlineRatings.com Top 20 Airlines in the World (Virgin Atlantic named #7)More information
- Airline of The Year Award 2021 - TTG Travel Industry AwardMore information
Virgin Atlantic has received a 5* Global Airline Ratingin the 2021APEXOfficial Airline Ratings for the 4th year running. This makes us the only British airline to have achieved this amazing milestone. Over the past year,APEXcertified nearly one million flights rated by passengers across more than 600 airlines from around the world – and we're delighted to say we came out on top!
Virgin Atlantic is incredibly proud to have been awarded Diamond status in Health and Safety by APEX andSimpliflying.This is the highest standardpossible, andshows our unwavering commitment to keeping our staff and customers safeand sound throughout the Covid-19 pandemic. Initiatives like our complimentary Covid-19 insurance cover, our pre-flighttesting, and our efforts to create the safest customer journey possible have helped us reached this fantasticachievement.
Awards 2020
- God save the points
- Winner of the best UK airline for on time flights
- Airline ratings
- Number 12 in the top 20 safest airlines
The Best of Travel,
According to Travellers
KAYAK analysed millions of reviews from 2019 to 2020, from the experiences of travellers all over the world, and we are delighted to have acheived so many awards including the number 1 spot in the 'Best airline' category in 2020.
KAYAK Travel Awards 2020
- Best airline
- Best airline boarding
- Best airline comfort
- Best airline crew
- Best airline entertainment
- Best airline food
- Best baggage service
- Number 1 in the United Kingdom for all KAYAK awards listed above
Awards 2019
- Global Five Star Award by Apex
- Britain's only Airline to be awarded this
- Skytrax World Airline Awards 2019
- World's Best Premium Economy Class
- British Travel Awards 2019
- Best Airline for Economy Class
- TripAdvisor Travellers Choice Awards 2019
- Best major airline
- News UK 2019 Awards
- Best airline
Awards 2018
- TripAdvisor Top Airlines in Europe
- Best Major Airline
- Tourism for Tomorrow Awards
- Innovation award for our sustainable onboard food and drink programme with Sustainable Restaurant Association
- Business Travel Awards
- Best Corporate Social Responsibility Programme
- edie Sustainability Leaders Award
- Emplyee Engagement Award for Captain's Fuel Efficency Study
Awards 2017
- edie Sustainability Leaders Awards
- Sustainable Transport and Travel Award for our Sustainable Aviation fuel partnership with LanzaTech
Awards 2016
- Business Travel Awards
- Best Corporate Social Responsibility Programme - Winner
Awards 2015
- Data StoryTelling awards
- Winner of the Real-time data automation award
- World Travel Awards
- Europe's leading airline to North America
- M&IT Awards
- Silver - Best airline for groups
Awards 2014
- Wearable Technology Show
- Smart Technology Award
- Future Travel Experience Awards
- Best Passenger Assistance Initiative
- Travolution Awards
- Best Airline Website as voted for by consumers
Awards 2013
- Online Retail Awards
- Winner of the conveted ORA Prix d'OR (top accolade)
- Best Leisure & Travel Website
- World Travel Awards 2013
- Our London Heathrow clubhouse lounge, crowned winner of Europe's leading airline lounge 2013
- BIMA Awards 2013
- Commended - Website User Experience
- Digital Impact Awards
- Bronze - Best use of digital in the travel and leisure sector
Awards 2012
- Chartered Instituteof Marketing's Travel Industry Group Awards
- Travel Brand of the Year
- Campaign of Year
- Best TV Commercial
- Best Press Campaign (Upper Class)
- Best Website(VSFlyinghub- our global trade website no VAA.com)
- Best Brochure - Little Red Book - our interactive online Flying Club brochure
- Travolution Awards
- Best Airline Website
