FAQs
Connection issues
Most likely, there is a connection issue. Atomic Wallet connects directly to blockchain nodes to create a transaction. Sometimes, this connection can be unstable or blocked due to various reasons such as CloudFlare blocks or Internet speed instability.
What happened to Atomic Wallet? ›
Concerns regarding security vulnerabilities
Atomic Wallet was the target of a hacking attack in June 2023. The attack affected at least 5,500 accounts on the platform and caused over $100 million in losses.
How do I get my money back from Atomic Wallet? ›
How to Withdraw Money From Atomic Wallet
- Log in to your Atomic Wallet account. It can be both the desktop and the mobile app.
- Head to the “Wallet” tab and pick a coin you want to withdraw. ...
- Click the “Send” button. ...
- Select the amount you wish to transfer. ...
- Finally, click “Send” to complete the withdrawal.
How do I contact Atomic Wallet support? ›
Is Atomic Wallet bad? ›
Atomic Wallet allows users to safely store, send, and receive cryptocurrencies. It is considered one of the best non-custodial wallets for diversified portfolios.
Why did Apple remove Atomic Wallet? ›
“Apple decided to remove the app because the wallet uses 3rd party for exchange,” an Atomic Wallet spokesperson said last December. “We are working on that. We will make an announcement once the app goes back live on App Store.” As of March 2022, Atomic Wallet is yet to make a return to the iOS store.
Did Atomic Wallet get hacked? ›
Early Saturday morning, the team behind Atomic, a non-custodial crypto wallet, announced that some users were compromised and lost the funds from their wallets.
What happens if Atomic Wallet goes out of business? ›
Your assets are stored on the blockchain.
Since Atomic Wallet is just an intermediary between you and the blockchain, your coins aren't stored by us. You're free to export your private keys anytime, and your funds wouldn't be put at any risk if our company was to close down.
Which country owns Atomic Wallet? ›
Atomic Wallet is a cryptocurrency wallet that was founded in 2017 and headquartered in Tallinn, Estonia.
Does Atomic Wallet report to IRS? ›
No, as of 2024, Atomic Wallet does not automatically deduct taxes from crypto trades. However, Atomic Wallet might still report your crypto transactions to your country's tax authority, like the IRS or HMRC.
The only email address that we can contact you from is [email protected].
Where is the head office of Atomic Wallet? ›
Atomic Wallet is headquartered in Tallinn, Tornimäe 5, Estonia, and has 2 office locations.
Does Atomic Wallet support wallet connect? ›
WalletConnect is an open protocol you can use to connect your mobile Atomic Wallet to any desktop app. You may connect to any Ethereum DeFi or Binance DEX.
How do I verify my Atomic Wallet? ›
If these steps don't work for you, install coreutils first.
- Open your Terminal.
- Go to the directory where your Atomic Wallet file is. ...
- Run this command in your terminal: sha256sum atomicwallet. ...
- sha256sum will print out the app's hash, which you should check against the one in the file.
How do I update my Atomic Wallet? ›
Go to GooglePlay or AppStore (depending on the platform you're using); Find Atomic Wallet; Tap 'Update'; The app will update and you'll be able to use the newest version!
Is Atomic Wallet a good wallet? ›
Atomic Wallet provides solid security features, and it doesn't store any user passwords, data, or seed phrases on its servers. All that information is stored on your device where you've installed Atomic Wallet. If you keep your seed phrase safe and password safe, then your crypto will be secure.
Why can't I withdraw my money from blockchain? ›
USD deposited via ACH is available for trading instantly, but it cannot be withdrawn from your account for 7 days, nor can the equivalent value of any assets into which you exchanged the USD that you deposited via ACH. After the holding period expires, you will be able to withdraw the funds.