Are tax relief services worth it? Here's what experts think (2024)

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MoneyWatch: Managing Your Money

By Tim Maxwell

Edited By Angelica Leicht

/ CBS News

Are tax relief services worth it? Here's what experts think (2)

With the April 15 deadline for filing 2023 federal income taxes fast approaching, many Americans are completing their taxes and discovering whether they will receive a refund or owe a tax debt. Last year, nearly two-thirds of filers received a tax refund, according to IRS data. On the other hand, the IRS reports that 18.6 million taxpayers owed over $316 billion, an average debt of around $17,000.

If you owe money, it's still wise to file your taxes on time, even if you can't pay the full amount. Remember, filing late can lead to penalties, and you may be able to set up a payment arrangement with the IRS.

Enlisting the help of a tax relief service can help in some situations, but it's essential to understand how they work, what you're getting and how much they cost.

Explore your top tax relief options online now.

Are tax relief services worth it? Here's what experts think

Here's when tax relief services may be worth it and when they're not.

Yes, tax relief services are worth it (and why)

Many tax debts can be resolved quickly and easily with the IRS. For example, if the IRS has levied penalties on your overdue taxes, you may be able to request penalty relief to waive fines if you have a valid reason.

For more serious tax issues, consulting your tax advisor or getting help from a tax debt service may be worth it. According to Kristine Stevenson Seale, an enrolled agent who negotiates tax debt settlements with the IRS on behalf of her clients, tax relief services can help taxpayers navigate tough situations with the IRS.

"Tax relief services can be good for those who either can't pay the monthly amount the IRS says they should pay, as well as for those that have been out of filing compliance for a period of time and want to 'come clean' but are afraid," Seale says.

Seale, who owns Advocate Financial Coaching, also says tax relief services can be worth it for those who file their taxes but still owe a large tax bill after years of not paying them.

Find out how a tax relief service could help you today.

No, tax relief services aren't worth it (and why)

While tax relief services can help you deal with the IRS to reduce your tax debt, they're not for everyone.

"If the taxpayer is just currently short of liquid funds to pay taxes due, an offer in compromise may not be helpful since the IRS would look to other assets as a means to pay the taxes," says Mark Luscombe, a principal analyst for Wolters Kluwer's Tax and Accounting Division North America.

Luscombe reminds taxpayers that relief services impose fees to help you get relief from the IRS, but you may be able to get that relief directly from the IRS and avoid the fee. Before proceeding, a phone call to the IRS may be in order to better understand your options.

Important factors to consider

As with any financial service company, doing your due diligence is essential.

"The reputation of the company is the most important consideration a tax debtor should make when deciding whether to use a tax relief service," says Logan Allec, a CPA and owner of tax relief company Choice Tax Relief. "Ideally, you would use a company owned by a licensed tax professional such as a certified public accountant, enrolled agent or tax attorney."

If you want to work with a tax relief service, Seale recommends another critical step: "Get the agreement in writing, how much will be paid [and] what level of communication can be expected. And if the relief service won't put that in writing—pass."

The bottom line

If you owe money to the IRS, it's critical to be proactive and address the debt head-on. Contact the IRS to discuss your options. Additionally, a tax preparation service may be able to help you understand how much you owe and develop a strategy to address your debt.

Are tax relief services worth it? Here's what experts think (2024)

FAQs

Are tax relief services worth it? Here's what experts think? ›

Yes, tax relief services are worth it (and why)

Is it worth it to use a tax relief service? ›

These companies often advertise they can reduce or eliminate taxes in exchange for upfront fees. But be wary. Some tax relief companies charge thousands to settle past tax debts without actually resolving the tax issues. Before hiring a company, you should do careful research to avoid exorbitant fees.

Are any of the tax relief programs legitimate? ›

Do Tax Relief Companies Really Work? That depends. Unfortunately, the industry is rife with scams and poor business practices. Disreputable companies lure customers with false promises while charging high fees.

Is there really a tax forgiveness program? ›

The IRS ultimately determines whether you qualify for debt forgiveness. However, the agency generally considers taxpayers who meet these criteria: a total tax debt balance of $50,000 or less, and a total income below $100,000 for individuals (or $200,000 for married couples). Need to talk to a tax relief specialist?

Are tax experts worth it? ›

Hiring a tax preparer can definitely be worth it if you have any life events or income that might complicate your tax situation, and it can reduce stress as tax day approaches.

How much will the IRS usually settle for? ›

How much will the IRS settle for? The IRS will often settle for what it deems you can feasibly pay. To determine this, the agency will take into account your assets (home, car, etc.), your income, your monthly expenses (rent, utilities, child care, etc.), your savings, and more.

What is the best tax relief program? ›

Compare the Best Tax Relief Companies
CompanyCost
Precision Tax Relief Best OverallAll-inclusive flat-rate fee
Anthem Tax Services Best GuaranteeFlat-rate fee on a case-by-case basis
Fortress Tax Relief Best for Large Tax DebtHourly fee structure
4 more rows

Who qualifies for the IRS fresh start program? ›

The Fresh Start program is open to any taxpayer who owes back taxes and is struggling to pay them. There are no income requirements. To qualify, you must owe no more than $50,000 in combined back taxes, interest, and penalties and be current on all federal tax filings.

How do I get my IRS debt forgiven? ›

Can I get my tax debt forgiven? 5 options to consider
  1. Use a professional tax relief service.
  2. Utilize the offer in compromise program.
  3. Request a currently not collectible (CNC) status.
  4. File for bankruptcy.
  5. Agree on a payment plan.
Mar 28, 2024

Does tax relief hurt your credit? ›

Comparison of Different Tax Relief Options

This can reduce immediate financial stress and has no direct impact on your credit unless payments are missed and a tax lien is filed.

What is the IRS 6 year rule? ›

6 years - If you don't report income that you should have reported, and it's more than 25% of the gross income shown on the return, or it's attributable to foreign financial assets and is more than $5,000, the time to assess tax is 6 years from the date you filed the return.

Does the IRS offer a one-time forgiveness program? ›

First Time Abate relief and unpaid tax

You call us requesting penalty relief and we give you First Time Abate. We remove the penalty up to the date of your request.

Can I negotiate with the IRS myself? ›

You can submit an offer on taxes owed individually and for your business. Here are the main reasons the IRS may agree to accept less than the full amount you owe: Doubt as to Collectability: This means you don't have enough income or assets to pay your balance due in full.

Is it worth paying someone to do your taxes? ›

If you have "a complicated tax situation with dependents, investments, or significant assets or charitable contributions," then hiring a professional might be helpful, said Business Insider. That is because "the more transactions you have, the more things you need to take into consideration."

Who is the best person to do my taxes? ›

Check the IRS' Directory of Federal Tax Return Preparers. The American Institute of Certified Public Accountants helps consumers find a licensed CPA; it also can help consumers find local CPAs. Look for an EA through the National Association of Enrolled Agents.

Is it better to file taxes yourself or by a professional? ›

The Bottom Line. Individuals with a single employer and few investments may save money by preparing their taxes. Those with business income or rental properties will find hiring an accountant worth their peace of mind and potential tax savings.

What is a disadvantage to using a tax preparation service? ›

One of the main drawbacks of hiring a professional tax preparer is the cost involved. Depending on the complexity of your tax situation, the qualifications and reputation of the tax preparer, and the services and resources they provide, hiring a professional tax preparer can be expensive.

Do tax relief programs hurt your credit? ›

This can reduce immediate financial stress and has no direct impact on your credit unless payments are missed and a tax lien is filed.

What happens when you get tax relief? ›

Tax relief is a broad term referring to any number of government programs and initiatives that help taxpayers lower or eliminate their tax bills. The child tax credit, itemized deductions on your tax return and payment plans for back taxes are all forms of tax relief.

Do tax advocates really help? ›

Because they are part of the IRS, Advocates know the tax system and how to navigate it. If you qualify, you will receive personalized service from a knowledgeable Advocate who will: Listen to your situation, Help you understand what needs to be done to resolve it, and.

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