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User profile for user: aviaona
aviaona Author
User level: Level1 4 points
I called my bank to see what's the issue and they told me my Apple Pay was deactivated.
[Re-Titled by Moderator]
iPhone 13 Pro Max, iOS 17
Posted on Feb 8, 2024 4:14 PM
6 replies
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User profile for user: BlackRock94
User level: Level1 8 points
Feb 8, 2024 5:27 PM in response to aviaona
Hello my name is Valentin, look If your Apple Pay has been deactivated, there could be various reasons for it. Here are some common reasons and steps you can take to resolve the issue:
- Insufficient Funds:
- Check if there are sufficient funds in your linked bank account or credit card.
2.Expired or Invalid Card:
- Ensure that the card linked to your Apple Pay is not expired or invalid. If it is, update the card information.
3.Security Concerns:
- Your bank might have detected suspicious activity, leading them to deactivate Apple Pay for security reasons. Verify your recent transactions and contact your bank to address any concerns.
4.Lost or Stolen Device:
- If you reported your device as lost or stolen, or if your bank suspects unauthorized access to your Apple Pay, they may deactivate it. Confirm the status of your device with your bank.
5.Bank's Policy Changes:
- Banks can update their policies, and this may affect the use of Apple Pay. Contact your bank to inquire about any changes and to ensure compliance with their current policies.
6.Technical Glitch:
- Sometimes, technical issues can lead to deactivation. Ask your bank for details and check if there are any technical glitches on their end or with your Apple device.
You have to take this actions my friend:
- Contact Customer Support:
- Reach out to your bank's customer support for more information on why your Apple Pay was deactivated. They should be able to provide specific details and guidance on how to resolve the issue.
- Re-adding the Card:
- If the issue is resolved, you may need to re-add your card to Apple Pay. Follow the steps provided by Apple to add your card again.
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User profile for user: Axel Foley
User level: Level10 149,058 points
Feb 8, 2024 5:22 PM in response to aviaona
Have you tried to add the card again in the Wallet app? Did the bank tell you whether there was an issue with your account at their end?
Axel F.
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User profile for user: aviaona
aviaona Author
User level: Level1 4 points
Feb 8, 2024 5:27 PM in response to Axel Foley
Well I have did it multiple times but my bank said it was apple so idk what To do I never had no situations like this and I this is me having a a new phone for 2 years
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User profile for user: aviaona
aviaona Author
User level: Level1 4 points
User profile for user: Jeff Donald
User level: Level7 21,183 points
User profile for user: aviaona
aviaona Author
User level: Level1 4 points
Apple Pay was deactivated.