Scene+ Frequently Asked Questions
What changes will be made to Scotia Rewards?
SCENE and Scotia Bonus Points programs merge to become Scene+. You’ll still have access to the rewards you love from your Scotia Rewards program, including travel, Apple and Best Buy catalogues and more.
All Scotiabank products that used to earn Scotia Rewards points will now earn Scene+ points as of November 22, 2021. Existing points will automatically be transferred to Scene+ at equal value.
When will these changes take place?
The Scene+ Rewards Program will be effective November 22, 2021.
Please note that no points in any form can be redeemed from the SCENE and Scotia Rewards programs from November 15 to 22 while these changes are being made. Most point redemption options will be unavailable between these dates. You may also experience other service interruptions or delays during this period. We apologize for any inconvenience during the implementation of our rewards program improvements.
During this period, you will continue to earn points on all eligible transactions, but they will not be posted to your Scene+ membership account until November 22, 2021.
Also of note:
From November 18 to 21, SCENE members will not be able to earn or redeem SCENE points at partner restaurants Swiss Chalet, Harvey’s, East Side Marios, Montana’s, Kelseys, Bier Markt, Fionn MacCools, D’Arcy McGee’s, Paddy Flaherty’s and Tir nan Og.
In addition, items from the Best Buy and Apply catalogues will not be available from November 10 to 22.
I am a current SCENE member, what will happen to my points balance?
If you are a current SCENE member, your SCENE points and/or Scotia Rewards points will be transferred to your Scene+ account on November 22, 2021, for equal value. For example, if you have a balance of 100 SCENE or Scotia Bonus points, 100 Scene+ points will be transferred to your Scene+ account. Your membership number will not change and your login details will remain the same.
I am not a SCENE member, what will happen to my Scotia Rewards?
If you are not currently a member of SCENE, you will automatically become a member and an account will be created for you on November 22, 2021. Your Scotia Bonus Points will be transferred to this new Scene+ account on the same day. For example, if you have a balance of 100 Scotia Bonus Points, 100 Scene+ points will be transferred to your new Scene+ account. You will receive a new Scene+ account number as of November 22, 2021.
What happens to my points if I cancel my Scotiabank credit card ?
If you cancel your credit card associated with the SCENE and/or Scotia Rewards program, your Scene+ points will remain available and included in your Scene+ account.
How can I use my Scene+ points to book travel?
You can earn and redeem points when you book your next trip with Scene+ Travel, our third-party travel service center that is part of the new Scene+ program. Earn 3 points for every dollar spent on hotel nights and car rentals when you book through Scene+ Travel.
Redeem your points in 100 point increments for $1 off your next hotel night or car rental when you book with Scene+ Travel.
Will I still be able to use my points for travel?
Yes, you will still be able to redeem your points to offset your travel expenses by using the “Use Points to Travel” option with the Scene+ program.
